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CH Peppiatt
4.4/5, 46 Reviews
89% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
90% sales fee satisfaction
90% letting fee satisfaction
An independent Estate agents located next to Kentish Town Underground Station. We provide a comprehensive residential property management service, and specialise in Lettings and Sales.
We specialise in all of North West London, North London and the surrounding areas.
A true estate agents experience with C H Pepp
iatt.
"DO NOT INSTRUCT THIS COMPANY..."
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1 Star Review
By : 'Lester'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : N14
8 May 2023
People found this helpful0
DO NOT INSTRUCT THIS COMPANY TO SELL YOUR HOUSE. They are guilty of false advertising, breaching GDPR and publicly distributing leaflets with false information and specifics related to my home without my consent. My home was listed by Charles Henry Peppiatt and is now under offer. The company has now used a photograph of my home in their marketing materials without my consent and without notifying me. They have included the photo of my home alongside false information about the specifics of the sale, stating 'We have managed to sell this property above asking' which is completely false. The home is under offer, at a sale price below asking, thanks to CHP. This leaflet was mailed to all residents of the local area, within a week of my accepting the offer, potentially jeopardising the sale, and spreading misinformation. Do not list your home with CHP.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 90% | £430,000 | £800,000 |
| Lettings | 100% | 90% | £950 | £3,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 13 | 0 | 22 | 3 | 3 | 1 | 3 | 0 | 0 | 1 |
Areas covered
- Belsize Park
- Hampstead
- N1
- N10
- N19
- N5
- N6
- N7
- NW1
- NW3
- NW5
- NW8
- Primrose Hill
Address
CH Peppiatt
2-4 Highgate Road, London, Greater London
NW5 1NR
02074499222
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 10:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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DO NOT INSTRUCT THIS COMPANY ...
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1 Star Review
By : 'Lester'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : N14
8 May 2023
People found this helpful0
DO NOT INSTRUCT THIS COMPANY TO SELL YOUR HOUSE. They are guilty of false advertising, breaching GDPR and publicly distributing leaflets with false information and specifics related to my home without my consent. My home was listed by Charles Henry Peppiatt and is now under offer. The company has ... Read Full Review
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In a league of their ...
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5 Star Review
By : 'Marc'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Owner )
Rent PCM : £2350
Would you recommend ? : Yes
Postcode : N14
26 Mar 2023
People found this helpful0
Being a landlord for over 15 years, I have used various local agents in the Southgate area and have always had disappointing results. I never felt like I was truly getting the right advice, the best outcome from my properties and never also felt like a valued client. As a portfolio landlord, any ... Read Full Review
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Highly ...
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5 Star Review
By : 'AX'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN4
1 Mar 2021
People found this helpful0
I had an excellent experience with CH Peppiatt. Professional, experienced, knowledgeable and trustworthy staff, good communication at all times, and always honest and courteous in their advice and opinions. I highly recommend and wouldn't hesitate to use them ... Read Full Review
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Very helpful in what was a ...
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5 Star Review
By : 'Justin'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : NW3
6 Jan 2021
People found this helpful0
Very helpful in what was a very long (too long, even during the current pandemic) and complicated process with many pitfalls we could have fallen through (due to other parties, not the estate agents) and lost the sale but we managed to exchange in the ... Read Full Review
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By : Ben Felfeli
6 Jan 2021Hi Justin, thank you very much for the review. Wishing you and the family all the...
Caring and stress free ...
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5 Star Review
By : 'Kristina'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : NW5
25 Oct 2020
People found this helpful2
Kairi showed us the property on our first viewing. She stayed in touch and updated us on progress until we had an offer. She even came with us to meet the landlord. We had a terrible experience with previous landlord and agents, but Kairi made it feel smooth, easy, stress free. She kept in touch ... Read Full Review
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Kicked us out during a ...
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1 Star Review
By : 'Elena'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : N5
14 Jul 2020
People found this helpful1
Kicked us out during a pandemic and didn't even know the correct timeline and procedure of our eviction notice. They also threatened to change the locks when we were away when we had some friends stay. Lee was incredibly unempathetic regarding the Covid-19 situation and did not offer any ... Read Full Review
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Managing agents who ...
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1 Star Review
By : 'CW'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N22
9 Jul 2020
People found this helpful0
Managing agents who don't manage! Peppiatt were engaged to provide a full managed service but they didn't pay any bills, happily left us without gas for several days in the height of winter (no heating, no cooking and no hot water to wash with!!), delayed reimbursing us when we had to ... Read Full Review
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Excellent estate ...
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5 Star Review
By : 'Katya'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : N5
12 Dec 2019
People found this helpful0
Excellent estate agents! After a drawn-out, unreliable experience with a different agency, C.H. Peppiatt greatly exceeded our expectations. It was a smooth process from the very beginning, and their staff were always professional, competent and helpful. Phanos, who showed us around the property ... Read Full Review
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Lee has been very ...
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5 Star Review
By : 'Jan'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N19
24 Jan 2018
People found this helpful0
Lee has been very professional with us from the beginning of the tenancy, and very helpful on every matter regarding the property, always nice and quick offering a ... Read Full Review
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Really helpful. It was quick ...
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5 Star Review
By : 'Jeremy'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : N19
13 Aug 2017
People found this helpful0
Really helpful. It was quick and hassle-free. They guided me through all the steps necessary to rent the flat they ... Read Full Review
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The team makes a great effort ...
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4 Star Review
By : 'jesskam'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : N1
28 Jul 2017
People found this helpful0
The team makes a great effort to listen and work with their tenants and landlords which I respect greatly. They go out of their way to provide the best and correct any wrongdoings. Not easy to find a team of good people and an agency like CH ... Read Full Review
Comments on Agent Fees
In-line with others
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Jess and her team are highly ...
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5 Star Review
By : 'Sharon'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW1
25 Jul 2017
People found this helpful0
Jess and her team are highly professional, knowledgable and friendly. I am extremely happy with the whole process of renting my property through CH Peppiatt, and will definitely use them again and also highly recommend them. My property was given to Jess and Rishi on 10 July, and by 20th July, a ... Read Full Review
Comments on Agent Fees
Happy with the fees, happy to pay for good service.
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Thank you so much Sam for all ...
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5 Star Review
By : 'Lucy'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Sales( As a Buyer )
Sold price : £420
Would you recommend ? : Yes
Postcode : N102
5 May 2017
People found this helpful0
Thank you so much Sam for all your help in finding my new home and for amazing price . You made the process run smoothly and quickly thank you ... Read Full Review
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Very quick to respond and ...
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5 Star Review
By : 'Ramesh'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : N3
8 Oct 2016
People found this helpful0
Very quick to respond and finalised the deal in just one day.. Very helpful during prolonged reference check.. Got all paperwork finished well in time.. True professional ... Read Full Review
Comments on Agent Fees
Reference check + inventory fees only. No admin fees.
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Both excellent agents. ...
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5 Star Review
By : 'Will'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WC1X
19 Aug 2016
People found this helpful0
Both excellent agents. Efficient and very helpful. Always made themselves available for discussions. Very quick and easy process all the way from arranging viewing to concluding ... Read Full Review
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Although we had weak ...
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5 Star Review
By : 'Onno'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW4
22 Jul 2016
People found this helpful0
Although we had weak references due to no history in the UK at all we managed to get our offer agreed on. To get the right papers we needed some time and Sam did a great job negotiating with the landlord. With good result in the end! I am grateful of his efforts in this ... Read Full Review
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Sam is super responsive in ...
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5 Star Review
By : 'Henry'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : NW3
20 Jul 2016
People found this helpful0
Sam is super responsive in all of the queries ! Super efficient and I got the keys in time . He is super helpful and makes the whole process went really smoothly ... Read Full Review
Comments on Agent Fees
Good
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Sam was very helpful, the ...
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5 Star Review
By : 'Valeriya'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N19
20 Jul 2016
People found this helpful0
Sam was very helpful, the process went quite quickly and smoothly. Sam timely responded to all the queries and was very responsive. Thank ... Read Full Review
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Sam has been really nice ...
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5 Star Review
By : 'L.'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : NW3
13 Jul 2016
People found this helpful0
Sam has been really nice during the visits and the whole process went really quickly, as I had to find a new place in a limited time. All the other staff were also very friendly. I would absolutely recommend CH ... Read Full Review
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Sam was a wonderful agent!! ...
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5 Star Review
By : 'Sabrina'
Branch : Chalk Farm, 2-4 Highgate Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
12 Jul 2016
People found this helpful0
Sam was a wonderful agent!! As four students with no previous real estate experience the housing market was terrifying. Sam took real care in taking the time to explain the ins and outs of our contract. Honestly, the best agent we worked with, and I've been looking for a place since early May. ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
C H Peppiatt aim to provide the highest standards of service to all clients and customers, but to ensure that your interests are safeguarded, we offer the following procedure for complaint handling: Step 1 - If you believe you have a grievance, please write in the first instance to the Branch Manager at the relevant office or email complaints@ch-p.co.uk. The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Step 2 - If you remain dissatisfied with the result of the internal investigation, please contact Managing Director who will review the complaint. Write to 1 Chalk Farm Parade, Adelaide Road, London NW3 2BN or email director@ch-p.co.uk. Following the conclusion of our in-house review we will write to you with a final written statement. Step 3 - If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the The Property Ombudsman, Milford House, 43 - 45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 4/17/2020, 6:44:12 AM by allAgents
