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The Lettings Company

5/5, 30 Reviews
100% Recommended

100% letting valuation accuracy

99% letting fee satisfaction

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TLC is a Cheltenham based lettings & management company. Tanya Johnson, the founder of TLC has a wealth of experience having worked for 20 years within the industry. With a passionate drive for putting ‘simple’ back in to the lettings world, Tanya is dedicated to property lettings and guarantees to offer a frien
dly, professional service whilst keeping a laid-back, ‘down to earth’ attitude. As an independent business that is keen to attract new clients, Tanya is available to offer without-obligation expert advice, and provide a swift efficient service to both landlord and tenant. Because of the small family based concept of the business TLC will provide 100% service at a fair cost and vat free! Matching the most suitable tenants to make a house a home!
"Helpful and Easy to talk..."

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5 Star Review
UserName

Tanya

By : 'Olga'
Services : Letting(As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : GL51

30 Apr 2023
People found this helpful0

Excellent and fast communication, easy to talk to, helpful and professional, really went above and beyond to find me a lovely home, highly recommended

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%99.00%£525£1,600
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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140160000000
Areas covered
  • GL1
  • GL2
  • GL3
  • GL4
  • GL50
  • GL51
  • GL52
  • GL53
  • GL6
Address

The Lettings Company
Fairview Cottage, Leckhampton LaneCheltenham, Gloucestershire
GL514XW
01242361219

Opening Hours
  1. Open
  1. 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Rented a property with them ...

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5 Star Review
UserName

By : 'Dan'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : GL51

2 Jan 2025
People found this helpful0

Rented a property with them for 3 years and it was hassle free and straightforward. Sara has always been very kind and helpful for any issues I ... Read Full Review

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Helpful and Easy to talk ...

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5 Star Review
UserName

By : 'Olga'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : GL51

30 Apr 2023
People found this helpful0

Excellent and fast communication, easy to talk to, helpful and professional, really went above and beyond to find me a lovely home, highly ... Read Full Review

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Friendly, professional and 5 ...

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5 Star Review
UserName

By : 'Laura'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : GL52

1 Sept 2021
People found this helpful0

We cannot rate Tanya at the Letting Company highly enough. We needed a letting agent who was able to handle everything as we moved overseas and Tanya goes above and beyond. Always friendly, professional and knows her stuff. Would highly recommend to anyone wanting a hassle-free letting ... Read Full Review

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Tanya has been amazing from ...

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5 Star Review
UserName

By : 'Rose'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : GL52

24 Aug 2021
People found this helpful0

Tanya has been amazing from the start - it's been brilliant to be able to always speak to the same person about our house, rather than call a big agency and repeat who we are every time! Tanya actually knows us and cares about our house, plus she is so fast to respond to any and every ... Read Full Review

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Excellent professional ...

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5 Star Review
UserName

By : 'Mike'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : GL6

20 Aug 2021
People found this helpful0

Excellent professional service. Tanya made the whole process run smoothly, with great communication and understanding. I would have no hesitation in recommending and using The Letting Company in the ... Read Full Review

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Very thorough and efficient ...

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5 Star Review
UserName

By : 'Jonathan'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : GL52

19 Aug 2021
People found this helpful0

Very good service, attentive, friendly. Always there to help when needed, almost on call! As we were moving from Spain to UK the constant communication and easy facilitation of tenancy and bills etc was very ... Read Full Review

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Simply ...

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5 Star Review
UserName

By : 'Nigel'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : GL52

14 Aug 2020
People found this helpful3

When TLC were recommended, I never for one moment expected the level of service that I have received over the last 4 years. Tanya is simply fabulous and goes way beyond what I could have hoped for given her very reasonable fees. Nothing is too much trouble - she does everything you could expect but ... Read Full Review

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Back of the ...

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5 Star Review
UserName

By : 'Joshua'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : GL50

7 Aug 2020
People found this helpful2

Our letting agent made the whole experience easy and hassle free. Was helpful and available when they were needed too. Great ... Read Full Review

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Very ...

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5 Star Review
UserName

By : 'DAVID'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL51

7 Aug 2020
People found this helpful1

Very efficient. Tanya provided a personalised service in finding new tenants and arranging the tenancy, which I really appreciate - and competitively ... Read Full Review

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Great ...

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5 Star Review
UserName

By : 'Rowan'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GL53

15 Jul 2020
People found this helpful1

Very helpful from first contact until the end of tenancy and deposit return. All issues with the property were dealt with efficiently and in a timely manner. Sara Skinner was our main point of contact and she couldn't have been more helpful and was always most responsive. Her friendly manner ... Read Full Review

Comments (0)Was this helpful?:
Tanyas tool ...

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5 Star Review
UserName

By : 'David'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL52

6 Jan 2020
People found this helpful1

Most letting agents charge the monthly fee to make a phone call if there's any problem, then they sent you a nice surprise bill on top of their fee, Tanya at TLC goes to your property, finds out what the problem is, then gets her tool belt on and fixes it, at no extra ... Read Full Review

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The Lettings Company are the ...

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5 Star Review
UserName

By : 'Steve'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GL51

14 Nov 2019
People found this helpful2

The Lettings Company are the Tops. We have dealt with many Lettings agents in the past and I must say Tanya comes out on top. She is passionate about her business and caring to both Tennants and Landlord alike. We are exceptionally pleased with her ... Read Full Review

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The Lettings Company have ...

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5 Star Review
UserName

By : 'Russell'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : GL51

1 Nov 2019
People found this helpful1

The Lettings Company have been excellent in every way. Tanya has always been very friendly and professional, and has dealt with any queries and general property management quickly and with our needs as a tenant in mind. We are very happy tenants indeed and would highly recommend The Lettings ... Read Full Review

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The Lettings Company ...

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5 Star Review
UserName

By : 'Mike'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL51

31 Oct 2019
People found this helpful1

So pleased that I chose The Lettings Company, every thing handled quickly and efficiently, no hidden charges, and nothing to much trouble. Would definitely recommend them Thank you TLC for looking after my ... Read Full Review

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Highly professional and ...

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5 Star Review
UserName

By : 'Holder'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : GL52

11 Feb 2019
People found this helpful3

Tanya was highly professional and very friendly from the moment we met her. She was always helpful and would respond quickly to any messages that we sent. We would definitely recommend her as a letting agent, we had such a positive experience and there was no nonsense that you can sometimes find ... Read Full Review


Comments on Agent Fees

The fees were all clearly explained, we felt that they were all justified costs and reasonably priced.

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Excellent ...

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5 Star Review
UserName

UserName

By : 'James'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : GL51

11 Feb 2019
People found this helpful3

Excellent service, and by fair the best letting agency i've dealt with. Moving was hassle free and all queries/issues are never too much and dealt with ... Read Full Review


Comments on Agent Fees

The agent fees where by far the lowest i have experianced

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Top Class letting ...

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5 Star Review
UserName

By : 'A'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : GL53

6 Feb 2019
People found this helpful3

This is our first time renting and we are very pleased we chose Tanya. She offers a professional service, is quick to reply to emails and texts and gives complete confidence that your let will be as painless as ... Read Full Review


Comments on Agent Fees

Seem very transparent and reasonable.

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Letting without the ...

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5 Star Review
UserName

By : 'D'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL52

5 Feb 2019
People found this helpful4

As a first time landlord, I'm so happy I found Tanya. She made the whole process so easy and took away a lot of my worries. She always replies quickly to any texts or emails. She is very knowledgeable and professional, whilst staying 'down to earth' and approachable. ... Read Full Review


Comments on Agent Fees

The fees are very fair for a great service

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Great responsive ...

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5 Star Review

By : 'Matellis'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : GL51

5 Feb 2019
People found this helpful3

I have had nothing but positive experiences with TLC. Tanya is very responsive and has made my life as an accidental landlord much easier. I like that TLC provides a really personal service and is really ethical in her dealings with both myself and my tenants. If only other agents took a leaf out ... Read Full Review


Comments on Agent Fees

Very fair fees

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Landlord ...

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5 Star Review

By : 'Moss'
Branch : Cheltenham, Fairview Cottage, Leckhampton Lane
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : GL52

20 Dec 2018
People found this helpful3

Tanya is sincere professional and thinks on her feet. Her experience and knowledge in the industry makes her stand out amongst other agents with a proactive ... Read Full Review


Comments on Agent Fees

Good value

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/4/2022, 4:52:56 AM by allAgents

Awards won by The Lettings Company

Regional Awards Won by The Lettings Company

Individual Branch Awards