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Shirley Solihull, Solihull B90
5/5, 1175 Reviews
98% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shi
rley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
"Fantastic team at Smart Homes ..."
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5 Star Review
Helen
Gin
By : 'Julie'
Services : Sales(As a Vendor)
Sold price : £330000
Would you recommend ? : Yes
Postcode : B90
27 Apr 2023
People found this helpful0
Fantastic team at Smart Homes in particular Helen who is friendly, supportive and an excellent communicator. Helen went above and beyond to help me and I would not got through this without her support, patience and understanding. Thank you.
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Latest Reviews
Stephané and Sarah
Property Purchase
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Areas covered
- B13
- B14
- B28
- B47
- B90
- B91
- B92
- B93
- B94
- Shirley
Address
Smart Homes
316 Stratford Road, Solihull, West Midlands
B90 3DN
0121 744 4144
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Smart Homes Branches (View All 2)
The service from start to ...
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5 Star Review
By : 'Nield'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B26
5 Dec 2025
People found this helpful0
The service from start to finish was superb - the property sold on the first viewing day, achieving above the asking price. Helen Cole is a great credit to Smart... Read Full Review
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Best Selling Agent in ...
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5 Star Review
By : 'Diane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B90
17 Nov 2025
People found this helpful0
Gin and Tom at Smart Homes worked tirelessly me on a complicated sale. Gin went above and beyond to help me. She was amazing ...... a credit to the company. A big thank you to Tom and all the team at Smart Homes! Best wishes Diane... Read Full Review
Comments on Agent Fees
Very competitive
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Helen Cole - Diligent, ...
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5 Star Review
By : 'Stephané'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B92
30 Oct 2025
People found this helpful0
I can’t speak highly enough of Helen. Day one from when she started working with us, she was amazing and on top of everything. Helen would call weekly to check in in with us to checks progress and to make sure that any questions asked were answered. Not only did she call, but would often follow up ... Read Full Review
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Amazing team shout out to Gin ...
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5 Star Review
By : 'Christina'
Services : Sales( As a Buyer )
Would you recommend ? : No
29 Oct 2025
People found this helpful0
Amazing team shout out to Gin whos made our first house buy into our dream come !! Although there was a wait she was on hand via email and calls to ease the panic THANK... Read Full Review
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Serena Smart ...
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5 Star Review
By : 'Property'
Services : 4
Would you recommend ? : Yes
Postcode : B92
19 Sept 2025
People found this helpful
Thank You Serena all your help! You have been nothing but amazing when it came to communicating between us and the sellers! You really do provide a 1010 service. Thank you once... Read Full Review
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Really ...
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5 Star Review
By : 'Steph'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B90
17 Sept 2025
People found this helpful0
Really efficient system from valuation through to completion with a named contact each step of the way. Helen worked really hard and kept me updated every step fo the way. Great photos and videos by Laura which made a strong listing presence online. I would recommend Smart... Read Full Review
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sale of our ...
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5 Star Review
By : 'robert'
Services : 3
Would you recommend ? : Yes
Postcode : B90
11 Sept 2025
People found this helpful
from valuation of our home right through to completion of sale we have had excellent service from the smart homes team with there professional and friendly service especially helen who has been our named go to person throughout the proceedings needed and has phoned us weekly to update us on how... Read Full Review
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Smart Homes are an ...
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5 Star Review
By : 'Deborah'
Services : 3
Sold price : £220000
Would you recommend ? : Yes
Postcode : B90
5 Sept 2025
People found this helpful
Smart Homes are an exceptionally professional team. They kept me informed at every step of the sales process. These would be my first choice any future house... Read Full Review
Comments on Agent Fees
Relatively low.
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Very good customer service. ...
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5 Star Review
By : 'PNVS'
Services : 4
Sold price : £260000
Would you recommend ? : Yes
Postcode : B91
25 Aug 2025
People found this helpful
Very good customer service. Our agent Helen Cole was there from the beginning to completing the sale. Very happy with the help and support provided. Thank you Smart... Read Full Review
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Exceptional Service from a ...
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5 Star Review
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £237000
Would you recommend ? : Yes
Postcode : B28
22 Aug 2025
People found this helpful0
I recently completed the sale of my late mothers house and I was really pleased with the services provided by the Smart Homes team. Communication and customer service was exceptional throughout. I would specifically like to thank Jamie, Serena and... Read Full Review
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Selling in ...
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5 Star Review
By : 'Karen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B90
6 Aug 2025
People found this helpful0
I recently sold my late Mothers property in Solihull with Smart Homes and couldn’t be more pleased with the service I received. Jamie’s initial consultation was professional yet considerate of the sensitive situation being my family’s home over 60 years. Following agreement of a sale Helen was... Read Full Review
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Brilliant experience selling ...
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5 Star Review
By : 'Laura'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B91
31 Jul 2025
People found this helpful0
We sold our home with Smart Homes and have been really impressed throughout the whole process from the photos and marketing to the hosting of viewings by Rob who was excellent. The full house progression phase was stressfree - Sue has been exceptional in pushing things through to complete on time... Read Full Review
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Absolutely excellent service ...
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5 Star Review
By : 'Vincent'
Services : Sales( As a Buyer )
Sold price : £228000
Would you recommend ? : Yes
Postcode : B28
31 Jul 2025
People found this helpful0
Absolutely excellent service from start to finish, very proactive when it came to chasing stuff up with solicitors and other parties. Massive thank you to the agent dealing with me Helen Cole, highly... Read Full Review
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Thank you very much for ...
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5 Star Review
By : 'R'
Services : Letting( As a Owner )
Would you recommend ? : No
19 Jul 2025
People found this helpful0
Thank you very much getting the work done very quickly... thank you... Read Full Review
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Exceptional Service from ...
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5 Star Review
By : 'Zohaib'
Services : Sales( As a Buyer )
Sold price : £230
Would you recommend ? : Yes
Postcode : B14
8 Jul 2025
People found this helpful0
I am absolutely thrilled to write this review the Smart Home Team, who recently helped me purchase my house. From start to finish, their service was nothing short of outstanding, and I couldn't be happier with the entire experience. The entire team was incredibly cooperative and always... Read Full Review
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Collaborated with smart homes ...
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5 Star Review
By : 'Khan'
Services : Sales( As a Buyer )
Sold price : £336000
Would you recommend ? : Yes
Postcode : B28
6 Jul 2025
People found this helpful0
Collaborated with smart homes when buying my first home. I must say, they were very efficient and prompt at dealing with any queries. Weekly updates even the smallest thing, in particular from Helen. Not to forget John who accompanied us on viewing the property- polite and professional chap-... Read Full Review
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Efficient service ...
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5 Star Review
By : 'Jayne'
Services : Sales( As a Vendor )
Sold price : £405000
Would you recommend ? : Yes
Postcode : B90
5 Jul 2025
People found this helpful0
Efficient service throughout the sale. Keep updated regularly with the progress. Friendly team. Great service from start to... Read Full Review
Comments on Agent Fees
Efficient service throughout the sale.
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By : Carol Wardle
10 Sept 2025Very efficient service from the team. Updated regularly with the progress. Friendly team. Great service from start to...
Friendly, efficient, ...
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5 Star Review
By : 'C.'
Services : Sales( As a Vendor )
Sold price : £201
Would you recommend ? : Yes
Postcode : B14
1 Jul 2025
People found this helpful0
Smart Homes were fantastic from the valuation at the start to the exchanging of contracts at the end. All the staff members I met were very professional and friendly and gave excellent service. Helen from the sales progression team was such a pleasure to work with, she kept me updated and offered... Read Full Review
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Excellent sales ...
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5 Star Review
By : 'Debra'
Services : Sales( As a Vendor )
Sold price : £215000
Would you recommend ? : Yes
Postcode : B90
10 Jun 2025
People found this helpful0
I used Smart Homes in Shirley to sell my duplex apartment in Solihull. I liked the fact that they are open every day of the week viewings, and the phone was always answered. In my opinion people are viewing homes this is what they want . But me , the undoubted star of the team is Sue Danter in... Read Full Review
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Outstanding ...
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5 Star Review
By : 'Joseph'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B90
2 Jun 2025
People found this helpful0
As a firsttime buyer, I had a great experience with Smart Homes, in particular Gin Kaur and Charlotte Hopwood. Gin kept me informed throughout the entire process and made everything run smoothly. Charlotte handled the mortgage side and was clear, helpful, and made sure I understood each step.... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9/13/2023, 7:16:10 AM by allAgents
