I can’t speak highly enough of Helen. Day one from when she started working with us, she was amazing and on top of everything. Helen would call weekly to check in in with us to checks progress and to make sure that any questions asked were answered. Not only did she call, but would often follow up ... Read Full Review

Really efficient system from valuation through to completion with a named contact each step of the way. Helen worked really hard and kept me updated every step fo the way. Great photos and videos by Laura which made a strong listing presence online. I would recommend Smart ... Read Full Review

I recently sold my late Mothers property in Solihull with Smart Homes and couldn’t be more pleased with the service I received. Jamie’s initial consultation was professional yet considerate of the sensitive situation being my family’s home over 60 years. Following agreement of a sale Helen was ... Read Full Review

Absolutely excellent service from start to finish, very proactive when it came to chasing stuff up with solicitors and other parties. Massive thank you to the agent dealing with me Helen Cole, highly ... Read Full Review

Thank you very much getting the work done very quickly... thank you ... Read Full Review

I am absolutely thrilled to write this review the Smart Home Team, who recently helped me purchase my house. From start to finish, their service was nothing short of outstanding, and I couldn't be happier with the entire experience. The entire team was incredibly cooperative and always ... Read Full Review

Collaborated with smart homes when buying my first home. I must say, they were very efficient and prompt at dealing with any queries. Weekly updates even the smallest thing, in particular from Helen. Not to forget John who accompanied us on viewing the property- polite and professional chap- ... Read Full Review

Efficient service throughout the sale. Keep updated regularly with the progress. Friendly team. Great service from start to ... Read Full Review

Smart Homes were fantastic from the valuation at the start to the exchanging of contracts at the end. All the staff members I met were very professional and friendly and gave excellent service. Helen from the sales progression team was such a pleasure to work with, she kept me updated and offered ... Read Full Review

Hi received the keys today and Susanna aka sue really helped me through the hole process just really big thank you to her she needs pay rise really happy with the service she provided thank you so ... Read Full Review

Very professional, proactive and helpful. From initial valuation visit , viewings and regular feedback, an excellent service. I particularly valued Helen’s weekly calls to keep me ... Read Full Review

Excellent service provided by the team at Smart Homes. Once we put the offer in we had weekly calls from our sales progresser, Helen, which were invaluable. She kept us fully up to date with everything that was happening either side of our chain and often knew what was going on before anybody ... Read Full Review

A highly efficient, professional team, who made stressful process as straightforward as possible. I don’t hesitate to recommend them and wouldn’t hesitate to use them ... Read Full Review

As a first time buyer, the whole house buying process can seem a bit daunting, but Smart Homes made everything so much easier. They kept us informed every step of the way and ensured everything went smoothly. A special thank you to Helen and Rory their support—they were fantastic! We’d definitely ... Read Full Review

I have worked in estate agents over 35 years but the experience of all members of staff at Smart Homes went above and beyond expectations from start to finish. However, there were 50 stars given I would certainly tick them all. Helen in progression was 'outstanding', nothing was too much ... Read Full Review

Great company to purchase your house. They are supporting from start to the end and not leaving any question marks in your mind. I really got perfect service with them. Thanks very much. Special thanks to Helen who supported me during the process and really so kind and ... Read Full Review

Great service..less than 3 months from house going on market to completion. A big thankyou to Helen who kept is informed all the way and kept the sale moving along ... Read Full Review

I started this journey November 2023 and finished it on valentines day 2025. I came across many challenges before i reached the completion date but Helen Cole of SmartHomes (Shirley) made this journey bearable. She went above and beyond her role and was an amazing person to work and complete the ... Read Full Review

Excellent service from start to finish, after tweaking the sale particulars before going 'live'. The viewings were all done us by Smarts and it didn't take long to get offers through. Smarts were good with their advice on the status of our potential buyers and we secured a good result. The REAL ... Read Full Review

Helen provided exceptional support on a tricky and lengthy sale of a leasehold property. She worked proactively to find solutions to all the blockages we came up against and communicated clearly and promptly through the process. The final outcome was that buyer and seller ended up in a good place. ... Read Full Review