The UK's Largest Customer Review Website for the Property Industry

No Image Available

OpenRent

2/5, 52 Reviews
22% Recommended

50% letting valuation accuracy

57% letting fee satisfaction

Contact Us
No Description Found
"Worst platform for tenants...."

Share On :  FacebookTwitter

1 Star Review

By : 'Ankshanks'
Services :
Rent PCM : £1800
Would you recommend ? : No
Postcode : SE23

6 Nov 2022
People found this helpful2

Worst platform for tenants. No respect or professionalism from landlords to talk to female tenants or tenants in general. They treat tenants like guinea pigs and sap money out of them. I simply asked about if the kitchen has a dishwasher and the landlord said it doesn't. I further told him as a matter of fact that I could have taken the house if it had a dishwasher and a glass panel in the shower tub, not a shower curtain. I am entitled to my requirements and needs as a tenant as I want what I want. See the screenshot attached below as to what that chinese landlord replied to me in such a senseless pathetic jerkshit manner. LOL. Landlords like him are not fit to be a landlord and should remain penniless. This platform shouldn't exist. I will report to the Minister of housing to take down this scam of the company who do not do referencing for landlords or teach manners to landlords as to how to be courteous and polite to tenants.


Attached Files
    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.

    Your name*

    Your email (not displayed)*

    Comment*

    Upload your files

    Please upload file with .jpg, .jpeg or .pdf format

      Please tick the box if you work for this firm

    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting50%57.00%£360£1,900
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    11150140001011
    Address

    OpenRent
    39 Great Windmill StreetLondon, Greater London
    W1D 7LX
    020 3322 2733

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    FacebookTwitterEmail
    Latest Properties

    No Property Found

    No Property Found
    GDPR ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'A.'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Would you recommend ? : No

    20 Nov 2025
    People found this helpful0

    We’ve used OpenRent referencing only many years and have always been happy with that part of the service. However, OpenRent has been sharing our tenants’ personal details with Just Move In without consent quite some time, even though in our HMOs the landlord pays all utility bills and this ... Read Full Review

    Comments (0)Was this helpful?:
    OpenRent ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Annoyed'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No

    12 Jul 2025
    People found this helpful

    Open Rent do not support tenants, do not have an easy way to feedback on rogue landlords (as Uber do drivers) and by not having any sanctions landlords they allow all the behaviours outlawed by estate agents years ago to . Awful experience. Dodgy landlord who took a deposit, didn't acknowledge ... Read Full Review

    Comments (0)Was this helpful?:
    Fraud agents illegal ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'LIZ'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : TW7

    8 Feb 2025
    People found this helpful

    Fraud agents renting property without the consent of the rightful owners registered at HM land registry. They the law and when you ask them to stop they ask under what law which we cant breach as they opened a company and the law has to be told by customer. If you email they waste your time ... Read Full Review


    Comments on Agent Fees

    Fraud agents renting property without the consent of the rightful owners registered at HM land registry. They break the law and when you ask them to stop they ask under what law which we cant breach as if they opened a company and the law has to be told by customer. If you email they waste your time sending at least 10 emails without reading. So unprofessional. Beyond poor services. Honest experience should anyone want evidence. BE WARNED, the good reviews are dubious.

    Comments (0)Was this helpful?:
    Scammer ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Thelma'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : NW2

    16 Jul 2024
    People found this helpful1

    Scammers. I was contacted by a person named Adam. He sent me address for viewing today. It's 45 chatsworth road. I went there with a cab. There's number 44 and 46 but NO 45!!!! The appointment time was 12pm nobody came to meet me. Then when I left the area after 20 minutes I received ... Read Full Review

    Comments (0)Was this helpful?:
    Superb! Saved me money and ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Paul'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Rent PCM : £1700
    Would you recommend ? : Yes
    Postcode : LS14

    13 Jul 2024
    People found this helpful0

    Superb! They offer a range of services and you just pick and choose the bits you want. I had issues with my previous bricks and mortar estate agents as they were basically just in the middle with no added value. If someone breaks they told me and offered a professional to fix it at 5x the cost. ... Read Full Review

    Comments (0)Was this helpful?:
    Writing as a ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Josh'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : YO8

    18 Mar 2024
    People found this helpful0

    Writing as a landlord. Not sure what to make of this originally as a few bad reviews, However I cant fault it. Took 3 hours to rent out my property, was easy and simple to do. Organised a GAs Tech (I did cancel however as I found one cheaper). The contact review has come around and it was simple ... Read Full Review

    Comments (0)Was this helpful?:
    to find tenants it is ideal, ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'jonida'
    Branch : London, 39 Great Windmill Street
    Services : Sales( As a Buyer )
    Sold price : £160
    Would you recommend ? : No
    Postcode : MG2

    28 Dec 2023
    People found this helpful1

    to find tenants it is ideal, but definitely not to obtain any certificate, i had to chase up the engineer for the gas certificate and he funded that it needs a valve . i paid 140£ for the visit and he wanted me to charge 214£ plus for the install and the valve . when i asked ... Read Full Review

    Comments (0)Was this helpful?:
    the negative reviews are from ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'asif'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Rent PCM : £2
    Would you recommend ? : Yes
    Postcode : SE10

    17 Dec 2023
    People found this helpful0

    the negative reviews are from estate agents , they have ripped off tenants and landlords by taking 2.5 months of rent every year (even if the same tenant stays year on year) it keeps the landlord fees down which helps the landlord to keep the rent at lower levels ... Read Full Review

    Comments (0)Was this helpful?:
    I recently applied for a ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Susan'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : CA17

    2 Jul 2023
    People found this helpful7

    I recently applied for a property through Open Rent - I was told I was No 28 in the queue on the phone. Not sure whether I was No 28 applying for the property. However received a vague message last week that the property was nearly ready to view as the possession order was going to be carried out. ... Read Full Review

    Comments (0)Was this helpful?:
    I have used Openrent for ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Tony'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Rent PCM : £425
    Would you recommend ? : Yes
    Postcode : IP1

    23 Jun 2023
    People found this helpful1

    I have used Openrent for years to find licencee residents for my House in Multiple Occupation.Seems to me negative feedback comes from people with unrealistic expectations from such a modestly priced service. You can of course pay nothing and use Gumtree though the number of timewasters on that ... Read Full Review

    Comments (0)Was this helpful?:
    Best Agents ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Tessa'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : CR0

    8 Jun 2023
    People found this helpful4

    I have used OpenRent twice now in finding a tenant and I can honestly say that currently, I will never use any other local estate agent to find me a tenant. Previously, I have used estate agents; Choices, Oaks Estate Agents, Streets Ahead and Leaders, and I have always had problems with level of ... Read Full Review

    Comments (0)Was this helpful?:
    Scam ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Ben'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Rent PCM : £650
    Would you recommend ? : No
    Postcode : B31

    19 Apr 2023
    People found this helpful4

    Scam customers I payed for a holding deposit Still haven’t moved into the property And the landlord is refusing to give my money back!! Open rent is allowing all this happen and not doing nothing about it great company!! So unprofessional Site should be shut ... Read Full Review

    Comments (1)Was this helpful?:

    By : Tessa

    8 Jun 2023

    Is it because you did not pass the reference check or because you changed your mind to move...


    Better get yourself a ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Ben'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : E14

    7 Mar 2023
    People found this helpful8

    Better get yourself a solicitor if you are renting a property through OpenRent. Their contracts allow the landlord to do whatever kind of work to your property, including disruptive work which aren't necessary to keep the property safe (e.g. repaint all walls) by the end of tenancy so they ... Read Full Review

    Comments (0)Was this helpful?:
    Very unprofessional and ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Asma'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : MK40

    12 Feb 2023
    People found this helpful4

    Very unprofessional and terrible customer service absolutely not recommending. Tried to rent a house with them but was shocked by how they treat me ... Read Full Review

    Comments (0)Was this helpful?:
    Shocking ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Daniel'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : L15

    31 Dec 2022
    People found this helpful2

    Shocking service!!! Landlord complete waste of time, didn’t go through the referencing checks properly and after 7 days of stress finally tells us that he’s ending the application process. Liverpool, Wavertree, avoid the landlord Mohammed!! Feel so let down and frustrated ... Read Full Review

    Comments (0)Was this helpful?:
    Worst platform for tenants. ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Ankshanks'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1800
    Would you recommend ? : No
    Postcode : SE23

    6 Nov 2022
    People found this helpful2

    Worst platform for tenants. No respect or professionalism from landlords to talk to female tenants or tenants in general. They treat tenants like guinea pigs and sap money out of them. I simply asked about if the kitchen has a dishwasher and the landlord said it doesn't. I further told him ... Read Full Review


    Attached Files
    • Icon
    Comments (0)Was this helpful?:
    Please read all the reviews ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    By : 'Gary'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1100
    Would you recommend ? : No
    Postcode : SE10

    7 Oct 2022
    People found this helpful4

    Please read all the reviews about Openrent as 99% are all true! The landlords that advertise properties on there keep rejecting saying that I did not cooperate, even though they didnt even answer my message to view their property. Openrent is a complete waste of time, if you want to waste your time ... Read Full Review

    Comments (0)Was this helpful?:
    They are the worst Estate ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Dr'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Rent PCM : £895
    Would you recommend ? : No
    Postcode : B24

    25 Aug 2022
    People found this helpful6

    They are the worst Estate agents. It is scam. The contract is for 3 months to advertise, but they ask to repay fees after one month. Do not trust ... Read Full Review

    Comments (0)Was this helpful?:
    Absolutely rubbish ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'David'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : E14

    22 Aug 2022
    People found this helpful5

    Absolutely rubbish service. Referencing is expected to take 5 days. They couldn't even start in five days. I have wasted hours trying to sort this out but to no avail. Their agents have no clue. Seems like they don't an issue trail or they can't be bothered to look at the issue ... Read Full Review

    Comments (0)Was this helpful?:
    Steer clear from ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Mary'
    Branch : London, 39 Great Windmill Street
    Services : Letting( As a Prospective Landlord/Tenant )
    Rent PCM : £1900
    Would you recommend ? : No
    Postcode : SE5

    17 Aug 2022
    People found this helpful8

    Please read and pay attention to the other negative reviews if you're looking to be a tenant. I decided to ignore them - and immediately regretted it. Zero level of professionalism, extremely poor communication, and horrible landlords. Steer clear from OpenRent if you want a smooth and hassle ... Read Full Review

    Comments (0)Was this helpful?:
    1 - 20 of 52 items
    No Staff Registered

    NaN - NaN of items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    Awards won by OpenRent

    Regional Awards Won by OpenRent

    Individual Branch Awards