The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 185 Reviews
97% Recommended
94% sales valuation accuracy
93% letting valuation accuracy
99% sales fee satisfaction
92% letting fee satisfaction

Chandler

Bobby
By : 'Nick & Liz'
Services : Sales(As a Vendor)
Sold price : £628500
Would you recommend ? : Yes
Postcode : W5
Fantastic service: attentive, thorough and efficient. Chandler Kennedy and the team at Tuffin & Wren got our house sold for an excellent price in just over 6 weeks, from first viewing to exchange of contracts, having organized an incredible 17 viewings on the very first weekend. From the start everything was handled very professionally, with the house presented extremely well, and throughout the process they remained in regular contact with progress updates.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94.00% | 99% | £310,000 | £1,525,000 |
| Lettings | 93% | 92% | £850 | £3,000 |
Tuffin & Wren
138 Northfield Avenue, London, Greater London
W13 9SB
020 8566 3366
By : 'Harvey'
Services : 4
Would you recommend ? : Yes
Postcode : W13
I had an outstanding experience working with Tuffin & Wren purchasing my house recently. They were knowledgeable, responsive, and genuinely committed to helping me. Their expertise in the local market was clear. Their communication was timely, honest, and helpful. Scheduling showings, managing... Read Full Review
By : 'Chandler'
Services : 1
Would you recommend ? : Yes
Postcode : UB1
We have been with Tuffin and Wren since December 2001, first as our Property Management Agent and this year as our Property Sales Agent. They are very professional, meticulous and always reachable. The staff have been very polite and courteous at all times. Chandler has been very helpful and always ... Read Full Review


By : 'Diego'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W13
The entire team at Tuffin & Wren were brilliant throughout the sale of our property. From valuation to completion they communicated clearly and in a timely way, set expectations and genuinely felt as though they had our best interests in mind. I would recommend them to... Read Full Review


By : 'Anuradha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
The team at Tuffin & Wren are very friendly, professional and efficient. Bobby was a lifesaver in finding the right rental property after weeks of fruitless searching combined with agents who didn't get our requirements. Bobby immediately understood our needs and helped us in securing the right... Read Full Review


By : 'Charles'
Services : Sales( As a Vendor )
Would you recommend ? : No
I, initially listed my property with another agent who quoted a very high asking price in order to win the instruction. Unfortunately, despite their assurances, they were unable to achieve any meaningful interest or offers at that level. After several weeks and multiple price reductions, it became... Read Full Review
By : 'S'
Services : 2
Sold price : £1850
Would you recommend ? : Yes
Postcode : W13
Good experience iwth Tuffin & Wren. Team are very friendly, quick to respond to queries. Many thanks to Chandler and Lara (as well as rest of team) looking after... Read Full Review


By : 'Adele'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
I’ve had such a great experience renting through Tuffin & Wren. The whole team is incredibly responsive, kind, and genuinely go above and beyond to help their tenants. A special shoutout to Chandler, Lara, and Bobby, who have all been amazing to deal with — always friendly, quick to respond, and... Read Full Review


By : 'Pierre'
Services : Letting( As a Tenant )
Rent PCM : £2770
Would you recommend ? : Yes
Postcode : W13
I have been renting several years and i could not be happier with the experience. Maintenance requests are handled quickly and efficiently and communication is always simple, courteous and polite. Professional and reliable... Read Full Review
By : 'Roger'
Services : 2
Would you recommend ? : Yes
Postcode : TW8
Organized, respectful, prompt attention to issues I raise; I have confidence in them as a... Read Full Review

By : 'Fede'
Services : Letting( As a Tenant )
Would you recommend ? : No
Very good agency! Lara is always polite and helpful and easy... Read Full Review


By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
Excellent team Lara ,Chandler,Tony Very professional to deal with tenets super helpful and quick to... Read Full Review
By : Bartosz
12 Oct 2025Very good team; Lara and Chandler are very professional to deal with tenets; helpful and quick to...


By : 'Melanie'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : W7
Reliable, dependable and excellent management. We’re highly satisfied with the management of Chandler, Lara and everyone in the team. Seven years of hasslefree tenancy. They’re very quick to respond whenever a situation arises. They’re always just a call away. Never had any issues with them. Very... Read Full Review
By : 'Rie'
Services : 3
Would you recommend ? : Yes
Postcode : W13
Thank you a very successful sale - much... Read Full Review


By : 'Clarissa'
Services : Sales( As a Vendor )
Sold price : £910000
Would you recommend ? : Yes
Postcode : W13
I wanted to thank the team (Bobby, Rosie & Chandler) at Tuffin & Wren conducting the sale of our property. They were all very professional. In the end we found very respectful and decent people to buy our house. It always feels good to know you are leaving your property in the hands of owners who... Read Full Review
By : 'Julian'
Services : 4
Would you recommend ? : Yes
Postcode : W13
We bought a house listed with this agency. We had two viewings with Bobby and eventually liaised with Chandler the latter stages of the process. Bobby was very approachable as we were deciding which property to buy. Once we were committed and solicitors and others were involved, Chandler responded ... Read Full Review
By : 'chandler'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W13
great agents. Tuffn and Wren have two of my properties a number of years. They offier a proffesional service and i would not hesitate to recommend... Read Full Review

By : 'Caroline'
Services : Letting( As a Owner )
Sold price : £1400
Would you recommend ? : Yes
Postcode : SL3
Great service from this team at Tuffin and Wren, always professional and helpful, nothing is too much trouble. Usually deal with Chandler, always there to assist, wouldn’t use anyone regarding my... Read Full Review
By : 'A.'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : W3
Rosie has been absolutely amazing. Her energy, warmth, and the way she engages with her clients really stands out. She makes the whole experience so much more enjoyable and actually made me fall the flat even... Read Full Review

By : 'Amelia'
Services : Sales( As a Buyer )
Sold price : £1110000
Would you recommend ? : Yes
Postcode : W13
Bobby was lovely to deal with when buying our home. He was knowledgeable about the area and about the house. He definitely sold it to us, in a way that not all agents in London seem to feel the need to do! He was easy to get hold of when needed and did everything. He could to post out any issues... Read Full Review


By : 'Francesca'
Services : Sales( As a Buyer )
Sold price : £1525000
Would you recommend ? : Yes
Postcode : W5
We have experienced wonderful service over the last two months. The whole team were exceptionally flexible regarding viewings and other requests regarding our purchase; with three young children we have really appreciated... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 10/2/2023, 3:14:40 AM by allAgents