The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

Senior Property Consultant at Tuffin & Wren
138 Northfield Avenue,London| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 91% | 100% | 100% |
| Lettings | 0% | 40% | 0% | 100% |


By : 'Diego'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W13
The entire team at Tuffin & Wren were brilliant throughout the sale of our property. From valuation to completion they communicated clearly and in a timely way, set expectations and genuinely felt as though they had our best interests in mind. I would recommend them to ... Read Full Review


By : 'Anuradha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
The team at Tuffin & Wren are very friendly, professional and efficient. Bobby was a lifesaver in finding the right rental property after weeks of fruitless searching combined with agents who didn't get our requirements. Bobby immediately understood our needs and helped us in securing the right ... Read Full Review


By : 'Charles'
Services : Sales( As a Vendor )
Would you recommend ? : No
I, initially listed my property with another agent who quoted a very high asking price in order to win the instruction. Unfortunately, despite their assurances, they were unable to achieve any meaningful interest or offers at that level. After several weeks and multiple price reductions, it became ... Read Full Review


By : 'Adele'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
I’ve had such a great experience renting through Tuffin & Wren. The whole team is incredibly responsive, kind, and genuinely go above and beyond to help their tenants. A special shoutout to Chandler, Lara, and Bobby, who have all been amazing to deal with — always friendly, quick to respond, and ... Read Full Review


By : 'Pierre'
Services : Letting( As a Tenant )
Rent PCM : £2770
Would you recommend ? : Yes
Postcode : W13
I have been renting several years and i could not be happier with the experience. Maintenance requests are handled quickly and efficiently and communication is always simple, courteous and polite. Professional and reliable ... Read Full Review

By : 'Amelia'
Services : Sales( As a Buyer )
Sold price : £1110000
Would you recommend ? : Yes
Postcode : W13
Bobby was lovely to deal with when buying our home. He was knowledgeable about the area and about the house. He definitely sold it to us, in a way that not all agents in London seem to feel the need to do! He was easy to get hold of when needed and did everything. He could to post out any issues ... Read Full Review


By : 'Francesca'
Services : Sales( As a Buyer )
Sold price : £1525000
Would you recommend ? : Yes
Postcode : W5
We have experienced wonderful service over the last two months. The whole team were exceptionally flexible regarding viewings and other requests regarding our purchase; with three young children we have really appreciated ... Read Full Review


By : 'Jayson'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W5
Having both sold my property AND bought a new property with Tuffin & Wren, I can say that they exceeded expectations on both counts. Knowledgable, prompt communication and excellent at keeping the transactions moving along. Would recommend and would use ... Read Full Review


By : 'Ruth'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W5
We have nothing but praise for the outstanding service provided by Tuffin and Wren. We both bought and sold with them. Every part of the process was managed so professionally, with great, responsive communication. When we hit a snag with our sale, their advice and support was expert and resolved ... Read Full Review


By : 'Enrique'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W13
We know Tuffin & Wren since we bought our house in 2014. They were also our letting agent and then sold the house. We would recommend them highly for either letting or selling: in both cases, their experience and knowledge of the local area helped us a lot to make the right ... Read Full Review


By : 'Nick'
Services : Sales( As a Vendor )
Sold price : £628500
Would you recommend ? : Yes
Postcode : W5
Fantastic service: attentive, thorough and efficient. Chandler Kennedy and the team at Tuffin & Wren got our house sold for an excellent price in just over 6 weeks, from first viewing to exchange of contracts, having organized an incredible 17 viewings on the very first weekend. From the ... Read Full Review


By : 'Penny'
Services : Sales( As a Buyer )
Sold price : £925
Would you recommend ? : Yes
Postcode : W13
Thank you to all at Tuffin & Wren for getting our purchase over the line. It was a particularly tricky chain we were in and all hands were on deck. Thank you to Chandler, Bradley and Bobby for persevering and putting in all the extra work and attention that was required to get it ... Read Full Review


By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W5
The team at T&W are the best - personal, organised and accommodating. We recently completed on our sale in Ealing. We couldn’t have asked for more from chandler and the team. I highly ... Read Full Review


By : 'Daniel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W5
Fantastic experience working with Chandler who helped to push this sale through at the last minute in the face of a collapsing chain. Completely different approach to other real estate agencies that I've interacted with in the past, highly recommended. Special thanks in particular to Chandler ... Read Full Review

By : 'Robyn'
Services : Letting( Admin )
Would you recommend ? : No
Postcode : W13
A negative experience when dealing with Chandler Kennedy who came across as dismissive, immature and arrogant when I eventually got back to me. Felt like like dealing with a kid in a playground. I rang the office with a valid concern about a property and was put through to this clown. I ... Read Full Review
By : Anthony Bean
22 Jul 2022First and foremost, I would like to sincerely apologise for the experience you\'ve had with a member of my staff. That you felt compelled to leave such a personal review, would indicate that we ...


By : 'Luka'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W13
Dealing with Tuffin and Wren was a great experience. My consultants, Chandler and Bobby, were very diligent and proactive. Great job! Thank ... Read Full Review


By : 'Cassandra'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W13
My experience of Tuffin and Wren has been incredible in a number of different ways: - they are supportive: Chandler and Bobby were always there for us whenever we needed their support (including providing support when they were on annual leave!) - they are responsive: I would also get an ... Read Full Review


By : 'Louise'
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : W13
This was the first time we sold our home and could not be happier with the experience we had with Tuffin & Wren. From the moment we walked in and met Chandler, we were 100% taken care of. Chandler and Bobby were knowledgable, patient and understanding as they dealt with our (many!) ... Read Full Review


By : 'Ruth'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W13
Thank you for all your help and patience with me. Especially Bobby and Chandler, all my questions were answered and I was made me to feel at ... Read Full Review


By : 'Clarissa'
Services : Sales( As a Buyer )
Sold price : £775000
Would you recommend ? : Yes
Postcode : W13
Tuffin & Wren are truly the best agents I have ever dealt with. Both Bobby and Chandler were extremely helpful and courteous at all times. Whilst still looking after the owners best interests Bobby helped us to negotiate our purchase at a good, fair price. Bobby never pushed us ... Read Full Review