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Croydon, CR2

4.8/5, 2689 Reviews
98% Recommended

98% sales valuation accuracy

94% letting valuation accuracy

92% sales fee satisfaction

90% letting fee satisfaction

Contact Us
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winnin
g customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year\'s rent paid in advance - enquire for full details! Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
"Dear,Sir/Madam,I am MOHIBUR..."

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1 Star Review

By : 'Mohibur'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : E14

14 Jan 2023
People found this helpful0

Dear, Sir/Madam, I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below details: Choices Estate Agents Limited. Registered in England 2374716. Registered office: 2d Carshalton Road, Sutton, Surrey, SM1 4RA. The colleagues Mr. Ashley Hinds (Rico) view the room. Viewing Date 10-01-2023. After viewing, the room. Mr. Ashley Hinds (Rico) told me if you reserved the room. We will not be viewing anymore. I paid £178.00 (10-01-2023) for reservation. He told me, we will review your documents. If your documents is accepted. You need to pay more £700 for rent month of February 2023. The room will be available from 1st of February 2023. Mr. Ashley Hinds (Rico) confirm me, the room rent will be £850.00+£38.00 council tax total £888.00 per month. Property Address: Room 1, 90 Pigott Street, London, E14 7DW Noted: When I am outside the property. I saw he is viewing the room to other lady. Next day, I submitted my documents. They told me my income is not enough. I told them, if is not enough (documents is not accepted) please refund my reservation money. Now they told me, we cannot refund your money. I told them, if you do not refund my give me the room. Could you please confirm me, what should I do now?

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales98.00%92%£25,000£2,500,000
Lettings94%90%£415£3,800
Areas covered
  • CR0
  • CR2
Address

Choices
41 - 43 Brighton RoadCroydon, Greater London
CR2 6EB
02086801699

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Choices Branches (View All 6)
Attention !!!!to Croydon ...

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1 Star Review

By : 'M'
Services : Letting( As a Owner )
Sold price : £1500
Would you recommend ? : No
Postcode : SE25

24 Apr 2025
People found this helpful0

Attention !!!!to Croydon landlords This agency advertising rent grantee however they will redirect all the charges their tenants don’t pay please share your experience in all agent to stop ... Read Full Review


Attached Files
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Comments on Agent Fees

Fees paid upfront deducted landlords rent guarantee

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Dear,Sir/Madam,I am MOHIBUR ...

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1 Star Review

By : 'Mohibur'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14

14 Jan 2023
People found this helpful0

Dear, Sir/Madam, I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below details: Choices Estate Agents Limited. Registered in England 2374716. Registered office: 2d Carshalton Road, Sutton, Surrey, SM1 4RA. The colleagues Mr. Ashley Hinds (Rico) view the ... Read Full Review

Comments (0)Was this helpful?:
Sale of ...

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5 Star Review

By : 'A'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : CR2

11 Mar 2022
People found this helpful0

We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave us. They really helped with the understanding of the processes. The solicitor they recommended were great as well. Many thanks to Dan at the Croydon office and Nicola (after sales) at... Read Full Review

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We just done an exchange on ...

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5 Star Review

By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CRO

20 Dec 2021
People found this helpful0

We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help even if he on his day off . And to word the end Nicola also came to the rescue and help me with some problems I have before the exchange. They both been very nice... Read Full Review

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Benjamin from the Sutton ...

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5 Star Review

By : 'Mariya'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6

30 Apr 2021
People found this helpful0

Benjamin from the Sutton branch was extremely kind and patient with me during the rental process. He explained everything to me, guided me, supported me. I am extremely grateful to him for his responsiveness, patience, support and understanding. It was quite a difficult process, but with his help,... Read Full Review

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Excellent service from start ...

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5 Star Review
UserName

By : 'Zena'
Services : Sales( As a Vendor )
Sold price : £475250
Would you recommend ? : Yes
Postcode : CR5

7 Feb 2021
People found this helpful0

Excellent service from start to finish. Grant was spot on with his valuation of the house and guided us through the process until Nicola took over just prior to completion. Greg was always helpful at the end of the telephone answering any queries and passing on messages. Altogether a professional... Read Full Review

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Kellie was amazing and was so ...

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5 Star Review

By : 'Megan'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CR3

6 Nov 2020
People found this helpful1

Kellie was amazing and was so helpful with finding us our perfect family home. Everything we were looking for she found us and was always there to answer any questions we had. She reassured us at all times and guided us 100% throughout the renting process. Myself and my partner had been looking... Read Full Review

Comments (0)Was this helpful?:
Christina is very ...

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5 Star Review

By : 'Phoebe'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : KT4

16 Oct 2020
People found this helpful0

Christina is very professional and nice. She is very efficient and a good problem solver. Positive attitude and cheerful. She is a kind a friendly agent understand the need of... Read Full Review

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Kellie was very helpful and ...

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5 Star Review

By : 'Julie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR8

8 Jul 2020
People found this helpful0

Kellie was very helpful and accommodating throughout the process. I was surprised to realise she was a trainee as she seemed very knowledgeable and professional. I thought she had been in her job for years! Thanks for everything... Read Full Review

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Terrible customer service, ...

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1 Star Review

By : 'Luinete'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0

11 Dec 2019
People found this helpful0

Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to rent the... Read Full Review

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Will has been amazing ...

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5 Star Review

By : 'Earl'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0

22 Nov 2019
People found this helpful0

Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ups i.e calling back every-time a property was available - he took the time to walk me through the process Will has shown what true customer service is by going over and beyond, even... Read Full Review

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Fantastic ...

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5 Star Review

By : 'Vince'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0

12 Nov 2019
People found this helpful0

I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and buying). Choices were extremely proactive in chasing solicitors and I felt Sam in particular went the extra mile to make sure the sale got over the line. Stuart made me... Read Full Review

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We have a long standing ...

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4 Star Review

By : 'Jan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TN8

30 Oct 2019
People found this helpful0

We have a long standing relationship with Choices as landlords, which went through a up and down cycle. However we feel that recently through constructive support of Mrs. Hannah Murray, Mrs. Phoebe Gardner and Mr. George Hawkins, there is now more comprehension from the side of Choices for... Read Full Review

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TERRIBLE-POOR ...

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1 Star Review

By : 'Shelly'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : CR3

10 Jun 2019
People found this helpful2

A tenant- unhelpful, on going issues not resolved, worst customer service, slow, uncaring, caused a lot of stress. Can not wait to move out and not be with this... Read Full Review


Comments on Agent Fees

Bad for the lack of service you get.

Comments (1)Was this helpful?:

By : Daniel Thornton

10 Jun 2019

Good morning Shelly, Thank you for your comments, and I appreciate the feedback. I am sorry to hear that you have ongoing issues at your new home. Here at Choices, we really do take feedback...

Excellent service when ...

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5 Star Review
UserName

UserName

By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £935000
Would you recommend ? : Yes
Postcode : CR3

11 Mar 2019
People found this helpful0

I would like to thank all the staff at the Caterham office, particularly Nicola MacDonald and Grant Brown and Andrew Higham at the Redhill office for their support and cheerfulness when dealing with a difficult and aggressive purchaser. Our move to our new house has been a great success and we are... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Simply the ...

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5 Star Review

By : 'Australian'
Services : Sales( As a Vendor )
Sold price : £345000
Would you recommend ? : Yes
Postcode : SM1

9 Oct 2018
People found this helpful0

Jack Broom and his team in Sutton had a hard task ahead as they needed to help me sell a house within 2 months from beginning to end. Their professionalism, honesty and down to earth attitude was a breath of fresh air. I also liked the fact that they were local lads 😁. I couldn't have... Read Full Review


Comments on Agent Fees

Agent fees were fair especially for the service received.

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Great to deal ...

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5 Star Review

By : 'NickC'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : KT4

22 Sept 2018
People found this helpful0

Christina found us a great property and got us moved in within one week! She has been very pleasant to deal with & also very knowledgeable. So far our experience with Choices has been a very positive... Read Full Review


Comments on Agent Fees

Fees seem similar compared to others

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A fantastic agent, honest, ...

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5 Star Review

By : 'Clare'
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : SM1

16 Aug 2018
People found this helpful0

We are very grateful to the very professional and friendly service we have received from Choices in Sutton with marketing and selling our property. From start to finish the Manager Jack has been honest and reliable, always at the other end of the phone ready to answer queries, concerns and general ... Read Full Review


Comments on Agent Fees

Agents fees are reasonable and fair. The agents worked extremely hard to sell our property considering how tough the market can be at times and competition from other agents and we feel they have earned the fees, in our opinion money well spent!!!

Comments (1)Was this helpful?:

By : Jack

16 Aug 2018

Clare & Antony, Thank you so much for your kind words and we are extremely satisfied with how quickly and easy the sale went through especially in the tough sales market. We all would like to...

Never ...

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1 Star Review

By : 'Susana'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : CR0

31 Jul 2018
People found this helpful3

Been a landlady through Choices for the last 17 months and all they caused me was trouble. And I had to pay for this privilege. We chose full management so we thought we would have less hassle but we ended up dealing with the tenant directly. First month they stated that the tenant didn't pay... Read Full Review

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Excellent ...

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5 Star Review

By : 'Richard'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : CR5

25 Jun 2018
People found this helpful0

Rhiannon was very polite and courteous and a great help. She was knowledgeable and able to solve a particular problem for me very... Read Full Review


Comments on Agent Fees

Very reasonable.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5/12/2016, 2:36:11 AM by allAgents

Awards won by Choices, Croydon CR2 6EB