CityRooms.com

They are thieves. The billing estimate they gave me was 50% less than what they said the actual bill was after I moved out. Thereby making me lose part of my deposit. They do this intentionally so their apartment looks ... Read Full Review

I would first like to commend Anu, her outstanding services. She is the first point of call at City Rooms, and she is always polite and helpful on the phone. She is the perfect go between, connecting you with the agents, aswell as providing the necessary information required whilst they are ... Read Full Review

My experience with Cityrooms has been nothing short of a nightmare. From start to finish, they have demonstrated a complete lack of professionalism, transparency, and fairness. Dealing with them has been incredibly frustrating, and I would strongly advise anyone considering renting through ... Read Full Review

I recently had the pleasure of working with city rooms as my rental agent, and I can't recommend them highly enough! From the very beginning, their agent was incredibly professional, attentive, and dedicated. Tommy, my agent, took the time to understand my needs and preferences, which made ... Read Full Review

<p>They should go into the minus ⭐. </p><p>So I've been living abroad and when I came back decided to look for a property with City Room amongst other ( I'm from London). My friends are letting agents and let's just say I and the council have dealt with rogue ... Read Full Review

The most disgustingly dishonest and greedy agency in London. Never ever make the mistake of getting a property through them - I have and I am paying a huge financial cost for doing so. These people know their properties are rundown and in a state of disrepair - they will entice you to sign a ... Read Full Review

This is the worst renting company in London. I rented a room in 2022, and it was the worst experience ever. Since then, I have been continuously receiving emails from them despite repeatedly requesting to have my email removed from their ... Read Full Review

Worst letting agents ever. They are simply looting their customers. CityRooms has proven to be an absolute nightmare. Their letting services are a masterclass in incompetence. The exorbitant bills they slapped us with were only surpassed by their creativity in finding unnecessary deductions from ... Read Full Review

They don't show the room until they make the contract. After I moved demolition work started. The work starts at 7 in the morning and lasts until the evening. We haven't been able to sleep for a long time and our mental health is deteriorating. I asked for help to change our room. He has ... Read Full Review

This City room is a BIG NO for recommendation. The way they exploit the tenants is so alarming. From ridiculous house rent fee to unreasonable utility bill. And after frustrating you with unimaginable bills, you can't even terminate your tenancy agreement in peace. I will never ever recommend ... Read Full Review

On the overall, the service was very poor. The room booked and paid for in advance was not available on the due date. We had to take another one with not the same features. At the end of the renting period, it was long and not automatic (on the opposite of what is stated in the contract) to have ... Read Full Review

My experience with City Rooms was appalling. I strongly advise you to avoid this company and book with someone else. Trusting City Rooms was one of the worst decisions I've ever made. The original listing promised a "fully equipped" kitchen with "nice and friendly" ... Read Full Review

To customer service My contract was from.17 May 2022 I was notified in September, that if I wanted to extend my contract I had to do it then but rent would go up from £800. To £1040 for that room. I knew that the double room next to mine room F. Has a rent same as my single room. I asked to ... Read Full Review

Failed to address maintenance issues. Property had rats and a bug infestation which they ignored. Property was flooded multiple times due to plumbing issues, also ignored. Left us with a flatmate who was a danger to themselves and others, to the point where the police were called and yet the agency ... Read Full Review

Do not trust them. They wanted me to put down a deposit and payment and could only provide me pictures of the rooms. This is not the first time that they've refused to let me view their properties. No other letting agency would do ... Read Full Review

They will tell you bills included but read the contract because its actually a just utilities contribution. They will then charge you exorbitant sums when you move out, and then refuse to sort out your ... Read Full Review

Worst experience ever. They can say everything until you rent and sign a contract after then everything can be changed or can be not expected. They ignore you when you report a problem. They do not try to solve problems, not ... Read Full Review

I used Stephen Sanders to rent my property at the London Square, Caledonian Road location. He brought in CityRooms (his friend Matthew House) to rent my property. It was a 3 year contract (Please no body should do that as they will mislead you as landlord). Midstream CityRooms stopped paying rent ... Read Full Review

Avoid at all cost search for something better the will ignore you and rip you of the care for money only Harassment ASB coldness deposit rip off dishonesty massive dirt breach of tenancy agreement this what I have experienced if you have any problems text me on 07463483499 I try ... Read Full Review

Don't go with city rooms!! Ask to see contract before you put down deposit. The agent I spoke with was so pushy but I was desperate to find a room as it's very stressful looking for a room in London at the minute. Naively (and won't do this again) I sent the deposit over (holding ... Read Full Review