The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.9/5, 28 Reviews
21% Recommended
71% sales valuation accuracy
67% letting valuation accuracy
39% sales fee satisfaction
39% letting fee satisfaction

Stacey
By : 'Dan'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : B15
We've been using FleetMilne to rent our property for a little over a year and while things started well it hasn't lasted. There have been numerous issues, the door was left unlocked overnight after they had organised for a clean between tenancies, we have been charged for things multiple times, payments are often delayed, information is not provided or is incorrect if you can get a response. The care of tenants has been severely lacking and is resulting is us taking over management of our property as we are being charged a significant amount to not have our investment looked after. Problems aren't communicated to us in a timely manner and when they are we are receiving quotes of £118 to put a screw in a wall. Our tenants were left without a parking permit for several months as FleetMilne hadn't collected it from the previous tenant, resulting in excess of 20 parking fines.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 39% | £110,000 | £110,000 |
| Lettings | 67% | 39% | £650 | £1,150 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 5 | 17 | 0 | 0 | 1 | 0 | 0 | 3 |
FleetMilne Property
85-89 Colemore Row, Birmingham, West Midlands
B3 2BB
0121 366 0456



By : 'Abin'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : B2
My experience with FleetMilne during my tenancy at 18 Sun House was frustrating from start to finish, culminating in unfair deposit deductions and a complete lack of transparency. Despite hiring a professional cleaning service and providing detailed evidence, I was still charged £235 for ... Read Full Review

By : 'Dan'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B15
We've been using FleetMilne to rent our property for a little over a year and while things started well it hasn't lasted. There have been numerous issues, the door was left unlocked overnight after they had organised for a clean between tenancies, we have been charged for things ... Read Full Review

By : 'Idrisa'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : B1
Abhorrent management, Apartment flooded with sewage Everything before moving in went smoothly and they never forget to ask you for you rent. But they NEVER DO THEIR JOB. The property manager is rude and never tries to explain anything. I have told them that sewage is backing up every once ... Read Full Review
By : 'Poppy'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B5
Probably the worst company I've ever had the displeasure of dealing with. At all costs, please avoid if you're looking to rent in Birmingham. I've warned everyone I know to avoid Fleetmilne but feel it needs to be here too so that everyone out there can be warned. If you take a ... Read Full Review
By : 'Birmingham'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B18
AVOID AT ALL COSTS. Fleetmilne seem lovely until you're living in the property. When we collected the keys but couldn't actually move into the property due to moths everywhere; they didn't want to know and we had to sort out the problem ourselves. Eventually we just gave up trying ... Read Full Review
By : 'Somaya'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : B1
By far the worst letting agency I have dealt with. Account Managers answer calls under aliases names so they don't have to deal with follow up questions. What an absolute joke!! This company employs sociopaths not normal staff. This is my second month of renting with Fleet Milne, the account ... Read Full Review
By : 'Daud'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B1
THE WORST COMPANY I HAVE DEALT WITH! More than a 100 days past then they make contact about the deposit. Completely over charge everything, with false claims. Horrible response time, very poor ... Read Full Review
By : 'Ching'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : No
Postcode : B5
I’m a landlord for a flat. I’m being charged check out fees for 2020 and 2019 but no check out has been carried out. I just checked the flat after the last tenant moved out and it’s trashed. Also overcharged me for electricity check which was quoted at £70 ... Read Full Review




By : 'sarah'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : B2
after 8 weeks since application process started and was cleared, being dealt with by 7 agents who clearly do not communicate with each other, I am now having to stay in a b&b….I would NOT recommend these to anyone at all, be that tenants or ... Read Full Review
By : 'Sue'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : B5
Very poor & amateur outfit. Do not rent via these clowns. We rented a property & wished we had not as maintenance etc was ... Read Full Review

By : 'Somaya'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : B1
By far the worst letting agency I have dealt with. Account Managers answer calls under aliases names so they don't have to deal with follow up questions. What an absolute joke!! This company employs sociopaths not normal staff. This is my second month of renting with Fleet Milne, the account ... Read Full Review
By : 'Liz'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B18
Having rented in Birmingham for nearly a decade and nearly giving up hope on finding a decent letting agency, I was astounded with the professionalism and understanding shown to me from all the staff at Fleetmilne. They exceeded my expectations as they seem to have a true understanding of the type ... Read Full Review
I believe when you rent - you get what you pay for. You pay for quality with Fleetmilne.
By : Chrissie Holder
25 Aug 2022This is a very professional response, using words like professionalism, fundamental, lifestyle and quality! I would expect to hear from a letting agents! Strange...
By : 'Jake'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : B18
Extremely poor experience that ultimately left myself and my partner without somewhere to live. FleetMilne work with outrageous* landlords (with reference only to the properties at Kenyon Forge in Birmingham). We offered a higher amount for a property as we were desperate to move to Birmingham from ... Read Full Review
By : 'Claudia'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B1
TERRIBLE Service. They are very useful until you pay them, after that they will not help you at all. If something breaks it will take months to get it fixed (somethings might not even get fixed at all) and they will try to make you feel like if they were doing you a favor by doing this. They will ... Read Full Review
By : 'Sadi'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B3
Having recently moved to Birmingham, I used the services of the FleetMilne team to rent my apartment in the city. My experience with FleetMilne was really positive considering some of the estate agents i've dealt with in the past. All the staff I spoke to were really helpful however a special ... Read Full Review
By : 'Lisa'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : B16
Terrible agents. Terrible customer service at the end of a tenancy. We never signed a renewal contact yet they are assuming we have and hence the reason for retaining our deposit. Daylight Robbery. Full review is in Google. Do not rent with them. We rented this apartment for 18 months and were ... Read Full Review
Terrible fees. They charged us a renewal fee yet never sent us a contract and are now pretending we got it. Ridiculous.
By : 'Dan'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : IG1
Terrible, don't believe their clever marketing, just the same as the worst landlord you've ever had. Rude, arrogant and worst of all they look deep into your eyes and lie, lie and lie ... Read Full Review
By : 'TP'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : B1
Having rented apartments from a number of agents in the city in the past, I can honestly say that FleetMilne are by far the best and easiest to work with. Even down to simple things like confirming viewings, when so many other agents just didn't turn up. The entire process was made easy and the ... Read Full Review
Good
By : 'Alf'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B1
Greedy corporate thugs. They are a money making institution and you are just a number. They will find whatever way to suck every penny out of you, either by increasing the rent drastically (they will inform in the coldest way possible as if you're money-making machine) or by forcing you to opt for ... Read Full Review
bad
By : 'lauralou'
Branch : Birmingham, 85-89 Colemore Row
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B3
Very happy with the service from the team at FleetMilne - can't fault. They were professional, honest and reliable, keeping me informed at all times. Definitely ... Read Full Review
Happy with the fees
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.