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Rodor Lettings
2.3/5, 15 Reviews
33% Recommended
100% sales valuation accuracy
78% letting valuation accuracy
58% sales fee satisfaction
58% letting fee satisfaction
Rodor Lettings is an independent specialist property lettings and management agency based in the West Midlands. At Rodor we pride ourselves by tailoring property management options for landlords to suit their needs. We are not a franchise or part of a chain meaning that all our clients landlords and tenants are tr
eated with best customer support and care.
"Keep well away from this..."
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1 Star Review
Paul
By : 'Gerard Kearney'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £650
Would you recommend ? : No
Postcode : B23
17 Jul 2022
People found this helpful935
Keep well away from this letting agent. Three years ago and new to renting I approached Rodor and met 2 great guys Paul and Ian. They explained everything to me and any problems or doubt's they were there to help. Great blokes.They gave me the confidence to buy another property to rent out. About 18 months ago they suddenly left, I was now dealing with a guy called Marven apparently Rodor is Marvens company. Big turn about was about to happen. I asked Marven what happened to Paul and Ian over the next couple of months he gave me 3 different stories why they left. I think they left because they smelt a rat. Things went down hill.First my gas cert was not updated, I didn't know this until I asked Marven about it. He blamed the gas engineer having a back log of work because of Covid, luckily I actually had the gas engineers number so I phoned him,he informed me that he wouldn't be doing anymore work for Rodor until they paid him for work he had already done. I told him I'd pay him direct so he done the gas cert 2 days later. Secondly rent on one of the properties was about a week late,I phone Marven and he couldnt give a reason for it been late, but it was paid that evening.The next month the other property rent was late, I visited Rodor office on 3 occasions all with promises it would be paid. I threatened Marven with the small claims court, he soon got back to me telling me the tenants bank was late paying Rodor which was fair enough but it still took over a week for him to pay me, the tenant told me the bank was a day late paying Rodor. The next problem was the invoices. One of them had all the wrong figures although the right amount of money was paid into my account. I spoke to Marven about this and he said it doesn't matter as I had been paid the right amount. I pointed out that yes it does matter for tax purposes. He wouldn't issues a new invoice and then the invoices stopped all together. I then decided to manage my properties myself, it was another battle to get all the documents I needed back from Rodor even getting them to transfer the deposits took 2 emails, in the end I had to contact DPS to help me. Finally the deposits were transferred. I'm a landlord God help any of Rodor tenants.
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By : Mtha Ngwenya
12 Aug 2022Mr Kearney your review is biased and we don't believe you have given an honest review. We are aware that you were prejudiced against Marven when you reallsed that Paul and Ian had left. You are aware that during the pandemic engineers were not visiting accommodations during Covid. Your comment about your conversation with the engineer is untrue. I find it hard to believe that your review is unbiased as you are aware you have not reflected matters in a truthful manner.We do not mind receiving negative feedback or constructive feedback however we would appreciate an honest assessment of the situation than prejudicial attempt as you have done before.
By : Landlord
20 Dec 2023It’s funny that there are a lot of other people who have unfortunately has the same experience with Rodor. Do you have any comments for them?
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 57.99999999999999% | £0 | £0 |
| Lettings | 78% | 57.99999999999999% | £495 | £975 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 9 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- B23
- B24
- B42
- B43
- B72
- B73
- B74
- B75
- B76
- Birmingham City Centre
- Erdington
- Sutton Coldfield
Address
Rodor Lettings
196 Sutton New Road, Birmingham, West Midlands
B23 6QU
0121 377 7377
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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- ?Move With Us
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Social Media
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Rankings
Latest Properties
No Property Found
No Property Found
The company seems to have ...
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1 Star Review
By : 'Jerzy'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £975
Would you recommend ? : No
Postcode : B91
12 Oct 2023
People found this helpful204
The company seems to have dissapeared. The phone line gets a recorded message saying ... Read Full Review
Comments (0)Was this helpful?:
Warning to tradesmen .DO NOT ...
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1 Star Review
By : 'Sparky'
Branch : Birmingham, 196 Sutton New Road
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : B23
20 Apr 2023
People found this helpful444
Warning to tradesmen .DO NOT DO ANY WORK . You will not get paid . Had to go to court . Apparently Marven does this all the time .he has now changed business name to rip off the government as well now .this guy doesn't deserve any ... Read Full Review
Comments (0)Was this helpful?:
Marven Gabula has been ...
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1 Star Review
By : 'Alka'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B25
14 Jan 2023
People found this helpful918
Marven Gabula has been expelled from the Property Redress scheme. He cannot legally trade until he pays his debts yet he still is trading. This means he does not adhere to the rules to trade as an Agent. Ian and Paul are fantastic and then they left. Since then, it has just been problem after ... Read Full Review
Comments (0)Was this helpful?:
Avoid like the plague. Marven ...
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1 Star Review
By : 'David'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B91
2 Sept 2022
People found this helpful755
Avoid like the plague. Marven takes the tenants rental money and doesn't forward it to the landlord stating he never received it. Constant lies and an extremely despicable excuse for a human ... Read Full Review
Comments (2)Was this helpful?:
By : Heather rooke
25 Feb 2025I rented a property from tbis company in2012, i paid a deposit of 975 i have moved out of this property 1 wk ago i contacted the deposit scheme for my deposit, and no record of me,, does anybody know ...
Does anybody even work ...
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1 Star Review
By : 'Landlord'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : No
Postcode : B24
30 Aug 2022
People found this helpful782
After numerous attempts over the course of a week to ring through to speak to somebody, I eventually gave up trying any longer. After reading through other reviews, I'm now glad that they didn't answer my calls ! Instead I spoke to another local agent who couldn't have been more ... Read Full Review
Comments (0)Was this helpful?:
7 months unpaid debt - Marven ...
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1 Star Review
By : 'Mohy'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : No
Postcode : B24
3 Aug 2022
People found this helpful890
Everything was perfect when Paul was with Rodor and as soon as he left in 2021, Marven took over and has not paid me 7 months rent that he has told me he will pay multiple times, but no money has been transferred. Marven claims that they had a software upgrade in Dec 2021 and hence why I ... Read Full Review
Comments (3)Was this helpful?:
By : eric cooper
28 Feb 2023I had to take Marven gabula to small claims as he owed me for work I did for him .I wish I could warn everyone to stay away from...
Keep well away from this ...
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1 Star Review
By : 'Gerard'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : No
Postcode : B23
17 Jul 2022
People found this helpful935
Keep well away from this letting agent. Three years ago and new to renting I approached Rodor and met 2 great guys Paul and Ian. They explained everything to me and any problems or doubt's they were there to help. Great blokes.They gave me the confidence to buy another property to rent out. ... Read Full Review
Comments (2)Was this helpful?:
By : Mtha Ngwenya
12 Aug 2022Mr Kearney your review is biased and we don't believe you have given an honest review. We are aware that you were prejudiced against Marven when you reallsed that Paul and Ian had left. You are...
AVOID MARVEN KEEPS YOUR MONEY ...
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1 Star Review
By : 'Amrit'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : No
Postcode : B23
5 Jul 2022
People found this helpful928
I wish i could give no stars. Marven is a horrible human being. I am a landlord and he isnt paying me my rent... He ignores my calls unless I call withheld, avoids my emails. He lies and is very rude AVOID! If he owes you money or has mistreated you in any way, landlord, tenant or supplier ... Read Full Review
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What a bunch of absolute ...
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1 Star Review
By : 'Ricardo'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £2500090
Would you recommend ? : No
Postcode : ML3
9 Jun 2022
People found this helpful903
What a bunch of absolute clowns. Marven is a liar which is verified by most people who leave reviews about rodor ... Read Full Review
Comments (1)Was this helpful?:
By : Mtha
24 Jun 2022Dear Ricardo, I don't believe we have dealt with anyone with your name recently or in the past and as such can't help but wonder whether your profile is fictitious. I also find it hard to believe ...
A Great ...
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5 Star Review
By : 'Anhar'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WS10
12 May 2021
People found this helpful28
A great experience from the beginning to the very end of leaving due relocating for work. Ian and Paul provided an excellent service from being helpful and communicative with all the information, the process of moving in was made so much easier. All queries were answered and resolved swiftly when ... Read Full Review
Comments (0)Was this helpful?:
Do NOT use this company they ...
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1 Star Review
By : 'Pritika'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B23
11 Mar 2021
People found this helpful12
Do NOT use this company they are not genuine and when you have problems will lie and fob you off. I made the mistake of seeing good reviews thinking this company was run by two brothers that what I was told a year ago when I first gave them my property to rent. They came across like they would do ... Read Full Review
Comments (3)Was this helpful?:
By : Rodor Lettings & Management
11 Mar 2021We acknowledge your review and comments shared. At Rodor we have always prided ourselves in providing a professional transparent service and will always go out of our way to provide a good service to ...
We have been struggling for a ...
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5 Star Review
By : 'Jozsef'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B23
5 Feb 2015
People found this helpful8
We have been struggling for a long time to find a property because of being new to the country many agencies just refused us. Not the case with Rodor Lettings. Paul was the agent we spoke to, he understood our difficult situation and helped us move to the property we wanted. Referencing was quick, ... Read Full Review
Comments (0)Was this helpful?:
When dealing with paul, he ...
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5 Star Review
By : 'Rebecca'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : Yes
Postcode : B23
5 Feb 2015
People found this helpful9
When dealing with paul, he was very understanding of my circumstances and made time for me to be able to view the property around by busy schedule. Once i had decided to rent the flat, everything went smoothly. Paul was extremely helpful in helping me organise everything i needed and help me out a ... Read Full Review
Comments (0)Was this helpful?:
Great service, always kept up ...
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5 Star Review
By : 'Landlord'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : B24
4 Feb 2015
People found this helpful6
Great service, always kept up to date with information and professional and friendly from start top finish. Very much ... Read Full Review
Comments (0)Was this helpful?:
I used Rodor lettings and the ...
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5 Star Review
By : 'Kevin'
Branch : Birmingham, 196 Sutton New Road
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : B24
4 Feb 2015
People found this helpful8
I used Rodor lettings and the person who looked after me was called Paul. I was very pleased with the service nothing was too much trouble for him. The price that they changed was reasonable and I would use them again. I also would recommend them to anyone that is thinking of letting there ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Email: enquiries@rodorlettings.co.uk Web: www.rodorlettings.co.uk “first in lettings and management†Customer Complaints Handling Procedure Ø As a firm licensed by the National Approved Lettings Scheme, Rodor Lettings & Management Limited aim to provide the highest standards of service to all Landlords and Tenants, but to ensure your interests are safeguarded, we offer the following: Ø If you believe you have a grievance, please write to: Sales and Lettings Admin 196 Sutton New RoadErdington Birmingham B23 6QU The grievance will be acknowledged within 3 days and then investigated thoroughly in accordance with established “in-house†procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Ø If you remain dissatisfied with the result of the internal investigation, please contact: Mr Marven Gabula 196 Sutton New Road Erdington Birmingham B23 6QU Ø Following the conclusion of our in-house review we will write to you with a final written statement. Ø If you are dissatisfied with the conclusion of the in-house review of the complaint you can refer the matter to The Property Ombudsman, Milford, House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP
Last updated at 3/14/2013, 11:22:12 AM by allAgents
