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Airsat Real Estate

1/5, 1 Reviews
0% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

0% sales fee satisfaction

0% letting fee satisfaction

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Sales, letting and management
"Maintenance issues never..."

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1 Star Review

By : 'Adam'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BS2

15 Jul 2022
People found this helpful0

Maintenance issues aren't ever fixed or take months to fix (we had to go without a working washing machine for over 6 months) and they have the audacity to raise rent during all of this when it's already massively overpriced. Awful, greedy estate agents (what a surprise). Avoid at all costs.

Was this helpful?:

By : Shah

16 Jul 2022

Dear Adam, We are very sorry that you feel that way regarding the issue you have raised here. Firstly, as we explained to your house mate when the issue was raised initially, we could not find any maintenance issue reported by any of the tenants regarding the washing machine through our maintenance portal (property file) and we only found out about the issue when the notice of rent increase were emailed and you mentioned this as part of your objection to the rent increase. Upon receiving your email, we informed the landlord and he agreed to replace the washing machine and gas hob as well as rectifying the maintenance issues. Secondly, with regard to rent increase, the landlord kept rent the same for over two years during the pandemic and only decided to increase it when everything was back to normal. The amount of increase was based on the rental value of the property at the time and in accordance with the similar properties in the same area. We are again sorry to find out about your dissatisfaction here and would be more than happy to discuss this with you further should you wish to. Regards, Shah


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%0%£110,000£1,600,000
Lettings100%0%£500£5,400
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Areas covered
  • BS1
  • BS10
  • BS16
  • BS2
  • BS5
  • BS6
  • BS7
  • BS8
  • BS9
  • City Centre
  • Clifton
  • Coombe Dingle
  • Filton
  • Fishpond
  • Horfield
  • Patchway
  • Redland
  • Sneyd Park
  • Westbury on Trym
Address

Airsat Real Estate
336 Gloucester RoadBristol, City of Bristol
BS7 8TJ
01173522288

Opening Hours
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  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. 10:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Maintenance issues never ...

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1 Star Review

By : 'Adam'
Branch : Horfield Bristol, 336 Gloucester Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS2

15 Jul 2022
People found this helpful0

Maintenance issues aren't ever fixed or take months to fix (we had to go without a working washing machine for over 6 months) and they have the audacity to raise rent during all of this when it's already massively overpriced. Awful, greedy estate agents (what a surprise). Avoid at all ... Read Full Review

Comments (1)Was this helpful?:

By : Shah

16 Jul 2022

Dear Adam, We are very sorry that you feel that way regarding the issue you have raised here. Firstly, as we explained to your house mate when the issue was raised initially, we could not find...


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Landlord Fees
Landlord
Let only service
£350 (inc. VAT),On Completion (Fees are Negotiable)


Last Updated On 17/11/2020, 3:02 PM by 0

Landlord
Full Management Service
10% (inc. VAT),Pay Upfront (Fees are Negotiable)


Last Updated On 17/11/2020, 3:06 PM by 0

Landlord
Check in fees
£100 (inc. VAT),On Completion (Fees are Negotiable)
Professional check in inventory for only £100 for 3 bedroom property.

Last Updated On 07/12/2020, 11:02 PM by 0

Vendor Fees
Vendor
Overall Fees
0.5% (inc. VAT),On Completion
Free Valuation We will provide EPC certificate includes to this service. Floor plan/Creating virtual video as well as drone captures and video included to this service.

Last Updated On 07/12/2020, 10:58 PM by 0

Tenant Fees
Tenant
Tenant Fees
£0 (inc. VAT),On Completion
No fees to our residential tenants

Last Updated On 17/11/2020, 3:05 PM by 0

Tenant
Holding Deposit (per tenancy)

We will charge 1 week rent upfront as holding deposit fee per tenancy.

Last Updated On 07/12/2020, 10:53 PM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We offer different approaches for complaints to be logged. We do prefer a written form by emailing complains@airsatrealestate.co.uk not to miss any details. Alternatively We advise telephone conversations by calling the office.

Last updated at 9/12/2019, 3:03:41 AM by allAgents

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