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Anisten Homes
4.6/5, 100 Reviews
90% Recommended
100% sales valuation accuracy
92% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
ANISTENHOMES is a well-established Sales & Letting Estate agent who has built a creditable reputation with time. Providing a professional and personal service designed to exceed the expectations of landlords and tenants, we strive always to be at the very cutting edge of property marketing.
Being independe
nt allows us to make decisions quickly and gives us flexibility to work with you and meet individual needs including offering evening and weekend appointments and being contactable 6 days a week Monday to Saturday 9am – 7pm.
We deliver in all key areas, offering comprehensive services with competitive pricing resulting in hard-to-resist value for money, our business offers services ranging from:
• RENT GUARANTEED LEASING SCHEME (1-5YEARS)
• 12 MONTHS RENT PAID IN ADVANCE
• NO RENTAL VOID PERIODS
• Full Property Management or Let Only Service
• Professional fully referenced tenants
• Highest rents achieved with immediate rent payment
• 24-hour Maintenance team
• FREE quotes & estimates on building work & developments
• FREE products are also available on our management service – FREE EPC, GAS, Electrical Safety Certificates, Property Licences, Deposit Protection Certificate (DPC), Rent Guarantee & Legal cover policy.
We are committed to providing our customers with individual high quality advice based on our wealth of experience and aim to deliver positive and measurable results within a defined time-scale. Professionalism is of utmost importance to us here at ANISTENHOMES.
Put simply, our policy is to provide a level of quality personal service that is second to none
"Awful..."
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1 Star Review
By : 'Danielle Gregory'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : RM6
8 Jul 2022
People found this helpful0
Have had numerous phone calls from these ive only been in the property since 15th january first month they took the rent twice bank reclaimed as it put me into financial difficulty they denyed they used my card details online to take the money and denied the money went in twice so the bank put it through as fraud. Second phone call was demanding rent 3 days early but explained numerous times to Davindra that there is a standing order set up on my side after a long arguement and a threat that they will put a fee on my account no appologie was made after sending proof to Davindra that i was infact right and the standing order went out on the date it was ment to and not 3 days early. 3rd phone call was demanding i owe money as the bank clawed back the rent which i paid twice ?? 1900 depo was paid before i moved in and 1000 was given as a deposit all in cash so before i moved in i paid 2900 payed first months rent 15th feb 1200 by standing order march was paid 1200 by standing order next rents due by standing order on the 15th april i dont see how my accounts in red? Now i have the inconvenience of going all the way there tomorrow to prove im right again. Nothing but stress this company! Bad management! Cant wait to move already! * update * Anisten homes did not solve the rent being taken twice i did myself so your response is invalid. Another thing when the tenancy ends they charge you a hefty £150 to copy and paste the old tenancy and change the dates. Also they screw signs onto your house without permission at 7am in the morning advertising there company(degrading the property and causing damage). Please be aware of the hidden fees they demand from you. They target the vunerable. (submit your reviews to allagents.co.uk) UPDATE NOW HAVE MOVED AWAY and disputed my deposit these guys tried every chance they could to keep all my deposit when we record back to the landlady she wanted it all to be returned to me as they had lied about painting ,plug sockets ect broken but couldn't prove it surprisingly they gave me a inventory of what they did but gave the landlord different stating wear and tear . Anyway theyve now committed fraud and lied about returning some deposit back to me so now its being pass on a and a case built on another lie they did not return nothing to me I have proof via bank statements. I'm surprised this business is still running they really need to be put in the frame for there awful service. I still have the voice recording of davindra talking on the phone to me demanding "PAY RIGHT NOW WITH YOUR CARD DETAILS" over the phone like I was a kid she was a rude this ran out theboffice when I arrived . If anyone would like to report these crooks on watchdog documentary please email me alot of us have been scammed by these rodents they need to be shamed on the bbc and shut down Danielle27111990@gmail.com Let's build up a case Il keep you all updated. Il keep up the fight for my money robbing toerags Make sure you out your reviews on allagents.co.uk it makes difference. DONT USE THESE SCUM
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By : Anistenhomes
25 Jul 2022Dear Danielle, We are sorry to hear your comments. After reviewing the case file, we would like to start by reminding you that when you first raised concerns about an overpayment of rent/ funds in 2018, we sincerely apologised for any inconvenience this may have caused you. Your concerns were promptly addressed, and you received a full refund of any overpayment of rent. As a staff member informed you, this problem was not the result of Anistenhomes failure on providing a service or neglect from us; rather, it was a bank error over which we had no control over. Your rent account was in arrears at the time because we had not yet received cleared money for further payments you had claimed. A prompt refund was completed to your designated bank account as soon as it was discovered that the bank had made a mistake and the payment had been received twice. Considering that you were our tenant from January 2018, until quite recently, this error during your tenancy has never been repeated and this you personally can attest to. We will also point out that over the approximate four years you have been our tenant, to date you have not raised any formal complaints on poor management or services, and that if your experience with our company had been like the strong comments you have made, surely you would have not stayed in one of our managed properties for as long as you have. We have always made an effort to assist when we can, and this we continued to the very end. An example of this despite the fact you failed to vacant the said property after the expiry of the Section 21 notice and the Court possession order to date we and our landlord has given you time and not claimed our legal costs from you that was incurred. We have valued you as our tenant and have tried our best to work with you on matters. We are a legitimate business that takes care of its customers, which is why we have been in operation for more than 15 years. The bulk of our customers have been with us since 2008 and are still doing business with us now. We believe you are dissatisfied as a result of recent events, and as the managing agent, it is our responsibility to inform you as the tenant of any damage dilapidations if applicable. You as the tenant, have failed to return the property and its contents in the same condition as when you moved in, with the exception of general wear and tear. Please appreciate our position on matters as we also have a duty to our landlord and if damage dilapidations are present such deductions would apply from any deposit funds held with prior notification to you. This we have done so. Please note following usual processes, when a tenant vacates a property and an check out inventory completed, they are provided with facts about any damage dilapidations present/rent arrears if applicable as well as supporting documentation, when it comes to deposit refund matters. The tenant is also given the opportunity to bring any further questions or disagreements about dilapidation to our attention in order for us to remedy the situation. In the event that this was not possible, the tenant would be advised they have a right to pursue a dispute further through the Deposit Alternative Dispute Resolution Centre (ADR), which allows parties an opportunity to present their case and evidence to a qualified adjudicator, as stated in the tenancy relating documents. We regret that you still feel this way despite the fact that we have complied with the aforementioned and given you the relevant data concerning damage dilapidations that were present. Additionally, this information has been submitted to the Deposit Alternative Dispute Resolution Centre (ADR). The matter is now for them to advise on and make a decision as to evidence submitted by both parties. If you are unhappy with the result of the Adjudicator decision at this point, there is little else we can do since the adjudicator would have analysed the facts and made a binding decision about how the deposit should be allocated. Kind regards, Customer Relations Team
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 91% | £350,000 | £350,000 |
| Lettings | 92% | 91% | £950 | £2,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 46 | 4 | 36 | 6 | 2 | 0 | 0 | 0 | 6 | 0 |
Areas covered
- Barking
- Chigwell
- Dagenham
- Gants Hill
- Goodmayes
- IG11
- IG3
- Newbury Park
- Newham
- RM10
- RM8
- RM9
- Seven Kings
Address
Anisten Homes
369 Green Lane, Seven Kings, Essex
IG3 9TQ
020-8599-0061
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 17:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
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Images and Videos
real credit to ...
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5 Star Review
By : 'Mary'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N13
25 Oct 2023
People found this helpful0
Nusrat Wazir was the first person I saw when I entered the office of Anistenhomes for the first time. I had been to many estate agents before but I'd never met anyone as professional as Mrs Wazir and she put me at ease straight away. At that point, I had decided I was going to place my ... Read Full Review
Comments (1)Was this helpful?:
By : Anisten Homes
26 Oct 2023Thank you Mary, for the 5* review and kind words, it is always a pleasure working with you. We truly appreciate your feedback on our services and look forward to many more years of managing your ...
Since I moved into this house ...
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5 Star Review
By : 'Fatima'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E16
18 Oct 2023
People found this helpful0
Since I moved into this house four years ago, she’s been my inspector and I couldn’t have asked for anyone better. The service is amazing and very shes understanding. She listened to my problems and dealt with it instantly. I have had no problems with her and she makes me feel ... Read Full Review
Comments (1)Was this helpful?:
By : Anistenhomes
19 Oct 2023Dear Fatima, Thank you for your review, we are pleased to hear you are happy with our services, we aim to continue working with you in the near future. Warm Regards Customer Relations...
Thank you annisten home for ...
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5 Star Review
By : 'Bibek'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM8
13 Oct 2023
People found this helpful0
Thank you annisten home for finding the home to rent. Thank you akeel and poonam for helping us in every steps and hope it would still ... Read Full Review
Comments (1)Was this helpful?:
By : Anisten Homes
13 Oct 2023Dear Bibek, We truly appreciate your 5* review on services you have received from us to date. We value your feedback and look forward to many more years of servicing your tenancy. Kind Regards...
Excellent and prompt service ...
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5 Star Review
By : 'Yasir'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM6
12 Oct 2023
People found this helpful0
Excellent and prompt service support by Poonam. Fully Satisfied with cooperation and ... Read Full Review
Comments (1)Was this helpful?:
By : Anisten Homes
12 Oct 2023Dear Yasir, Thank you for your 5* star review, we are so pleased you are happy with the services from Poonam and We value your feedback and we look forward to working with you. Thank you for...
When you are gQuick Sale that ...
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5 Star Review
By : 'Susan'
Branch : Anistenhomes, 369 Green Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM9
1 Aug 2023
People found this helpful0
When you are going through challenges, you need to deal with very patient and understanding people. We had dealings with Anistenhomes before the passing of my husband ( managing our property) and then after as I had to sell it. The services rendered were excellent and beyond. Mr Akeel Bashir, is ... Read Full Review
Comments (1)Was this helpful?:
By : Anistenhomes
1 Aug 2023Dearest Susan, Thank you for inviting Anistenhomes to be part of your journey. We’re glad you’ve felt complete support from our Sales and Property Management staff during your...
I'm ayeshah Gracey ...
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5 Star Review
By : 'Ayeshah'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM9
26 Jul 2023
People found this helpful0
I'm ayeshah Gracey tenant of anistenhomes.let i start my review like this from I have been renting property anistenhomes is the best i ever comes across such as one of there staff Akeel he is the best agent I have ever seen he is the most amazing person trustworthy person such a humble person ... Read Full Review
Comments (1)Was this helpful?:
By : Anisten Homes
26 Jul 2023Dear Ayeshah, Thank you for the 5* review on your overall experience within us and in particular for acknowledging Akeel, who you have been working closely with. We value your feedback and look ...
With regards to Fariha ...
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5 Star Review
By : 'Bhaskar'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM9
18 Jul 2023
People found this helpful0
With regards to Fariha Choudruy who assisted fantastically with regards to a boiler replacement at one of my properties. Fariha kept me informed, negotiated a great price and got the work done efficiently and at speed. Would wish this occurs often. Regards Bhaskar ... Read Full Review
Comments (1)Was this helpful?:
By : Fariha Choudhury
18 Jul 2023Dear Mr Tailor, It has been a pleasure managing your properties in the few short months I have been employed at Anistenhomes as a Property Manager. Thank you for the lovely comments and the...
I have been a landlord with ...
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5 Star Review
By : 'Mr'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG3
6 Apr 2023
People found this helpful0
I have been a landlord with Anistenhomes for a very long time. Great service ? My main dealings have been with Nuz and Poonam, great ladies and ... Read Full Review
Comments (0)Was this helpful?:
I Mohammed imran khan have ...
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5 Star Review
By : 'Mohammed'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : IG3
22 Mar 2023
People found this helpful0
I Mohammed imran khan have started work as handyman with anistonhomes in April 2022, poonam found me on gumtree ad, since working for anistonhomes mostly my interactions are with poonam. Poonam is very professional in her work. She always talks respectfully and takecare of her tradesmen. She is ... Read Full Review
Comments (2)Was this helpful?:
By : Anisten Homes
22 Mar 2023Thank you Imran, your comments are...
Whenever I need support about ...
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5 Star Review
By : 'Syed'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG3
22 Mar 2023
People found this helpful0
Whenever I need support about any issue, always I had Quick response and Excellent out put. Staff is very understanding and helpful. Specially Madam Poonam, and Madam Nusrat and Mr. Abdul, always not leaving any stone unturned. Immense appreciation for these staff ... Read Full Review
Comments (0)Was this helpful?:
Poonam has always been very ...
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5 Star Review
By : 'Nasser'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : IG1
21 Mar 2023
People found this helpful0
Poonam has always been very helpful and understanding in her approach and handling of any issues which arise. She is definitely a gem and it is always a pleasure to deal with ... Read Full Review
Comments (0)Was this helpful?:
Exceptionally helpful, ...
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5 Star Review
By : 'Juliana'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E16
21 Mar 2023
People found this helpful0
Exceptionally helpful, friendly and trustworthy. They are very hands on and include you in the process. I am happy to entrust them with my ... Read Full Review
Comments (0)Was this helpful?:
Had no hot water or heating ...
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5 Star Review
By : 'Nabira'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG3
21 Mar 2023
People found this helpful0
Had no hot water or heating reported straight away spoke to Poonam who dealt with my query quick and effectively she also has very good communication skills as she took her time out to give me a call back to see if everything was OK which I really appreciated it. Thank ... Read Full Review
Comments (0)Was this helpful?:
Brilliant ...
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5 Star Review
By : 'PA'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM10
16 Mar 2023
People found this helpful1
I have worked with Anisten for many years and it is a brilliant company. All staff work hard to satisfactorily resolve issues but in particular Anita and Nus who are both ... Read Full Review
Comments (0)Was this helpful?:
As a landlord I can confirm ...
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4 Star Review
By : 'Gulam'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG1
15 Mar 2023
People found this helpful0
As a landlord I can confirm that I have had a very good service from them. Payments have been promptly received and issues dealt with in a swift manner. Nusrat has been exceptionally helpful in dealing with issues. I would recommend them to friends and ... Read Full Review
Comments (0)Was this helpful?:
Their service is ...
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1 Star Review
By : 'Dulhan'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : No
Postcode : IG3
13 Mar 2023
People found this helpful1
Their service is unprofessional, fake , dishonest, and full of lies, cannot be trusted, stay away. They need to be shut down. So many people are complaining about their lies and dishonest ... Read Full Review
Comments (1)Was this helpful?:
By : Anisten Homes
15 Mar 2023Dear Dulhan, We are sorry to hear your comments. In order to investigate your review further, we have tried to locate you on our system(s), however, unfortunately have not been able to find your...
They are very professional ...
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5 Star Review
By : 'Khawar'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG
25 Aug 2022
People found this helpful0
They are very professional and honest I was looking for property they helped with everything I will recommend everyone to use Special ... Read Full Review
Comments (1)Was this helpful?:
By : Anistenhomes
14 Mar 2023Thank you, for your feedback on services received and we really appreciate your...
Stunning and out standing ...
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5 Star Review
By : 'Syed'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG3
8 Jul 2022
People found this helpful0
Stunning and out standing response....? Best ability of solving the problem... Job involvement along with time management. Quick response upon interest of ... Read Full Review
Comments (1)Was this helpful?:
By : Anistenhomes
14 Mar 2023Thank you Syed for your kind words and we really appreciate your...
Awful ...
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1 Star Review
By : 'Danielle'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RM6
8 Jul 2022
People found this helpful0
Have had numerous phone calls from these ive only been in the property since 15th january first month they took the rent twice bank reclaimed as it put me into financial difficulty they denyed they used my card details online to take the money and denied the money went in twice so the bank put it ... Read Full Review
Comments (1)Was this helpful?:
By : Anistenhomes
25 Jul 2022Dear Danielle, We are sorry to hear your comments. After reviewing the case file, we would like to start by reminding you that when you first raised concerns about an overpayment of rent/...
Superb ...
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5 Star Review
By : 'Mr'
Branch : Anistenhomes, 369 Green Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E15
20 Apr 2022
People found this helpful0
As a landlord, I can state that I have had superb service to date and have had a positive experience with this company. No problems with payments, my properties are well-managed, and the staff are always friendly, especially Anita and Nus, who have worked there for ten years or more and still ... Read Full Review
Comments (1)Was this helpful?:
By : Anisten Homes
20 Apr 2022Its been a pleasure dealing with you and we would like to thank you for your continued...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11/1/2017, 9:08:15 AM by allAgents
