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Lawson S Stone

3.1/5, 15 Reviews
53% Recommended

80% letting valuation accuracy

64% letting fee satisfaction

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"Quick to get me in terrible..."

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1 Star Review
UserName

Romarno

UserName

Daniel

By : 'Sophie'
Services :
Rent PCM : £1100
Would you recommend ? : No
Postcode : CR0

25 Aug 2022
People found this helpful0

Quick to get me in terrible service from start to finish. Moved in October 2020 at the height of the pandemic. Was assured the flat would be deep cleaned. I asked to view it before I moved in, this was not granted & the flat was not deep or even surface cleaned. I entered the property and found dirty bed sheets, the previous tenants clothes and dirt and scum in numerous places. They then had the audacity to tell me I left the flat needing a clean, which as per their contract “A deep clean is carried out standardly before a new tenant moved in” I cleaned every room and left it how I would have liked to move in - CLEAN They also mentioned this before returning my deposit, insinuating i would not be getting the full amount back. Absolute cheek. A bathroom tap which soaked the floor- took 6 months to fix. Fault with timer on the boiler took nearly a month to fix during the cold months. Staff with no idea what they were doing and left the company without passing on information. Lack of communication, appointments made for contractors to attend didn’t show up then came on days not booked. Absolute cowboys, stay well clear.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting80%64.00%£1,100£1,700
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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    Address

    Lawson S Stone
    475-477 New Cross RoadLondon, Greater London
    SE14 6TA
    0208 001 1117

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 08:30 - 19:00
    2. 08:30 - 19:00
    3. 08:30 - 19:00
    4. 08:30 - 19:00
    5. 08:30 - 19:00
    6. 09:00 - 16:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
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    Latest Properties

    No Property Found

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    Quick to get me in terrible ...

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    1 Star Review
    UserName

    UserName

    By : 'Sophie'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Rent PCM : £1100
    Would you recommend ? : No
    Postcode : CR0

    25 Aug 2022
    People found this helpful0

    Quick to get me in terrible service from start to finish. Moved in October 2020 at the height of the pandemic. Was assured the flat would be deep cleaned. I asked to view it before I moved in, this was not granted & the flat was not deep or even surface cleaned. I entered the property and ... Read Full Review


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    Comments (0)Was this helpful?:
    Do not rent from this estate ...

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    1 Star Review
    UserName

    UserName

    By : 'Montpelier'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : CR8

    21 Nov 2021
    People found this helpful1

    Do notttt rent from here if you want your deposit back!!!!!!! never got our deposit back and landlord Tony Campbell in Purley was a liar and fraud The estate agent is really unprofessional, rude and never helped us as tenants and took lots in fees and always passed on things for others to deal ... Read Full Review

    Comments (0)Was this helpful?:
    Awful ...

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    1 Star Review

    By : 'Lauren'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : SW2

    5 Jul 2021
    People found this helpful2

    I honestly couldn't recommend this company less. We rented through them and they are the most unresponsive, unprofessional company we've ever experienced. They made life so difficult for us throughout the time they were our agency. They made constant errors, they ignored all of our ... Read Full Review

    Comments (0)Was this helpful?:
    Thank you guys for helping us ...

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    5 Star Review
    UserName

    By : 'James'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Owner )
    Rent PCM : £1650
    Would you recommend ? : Yes
    Postcode : CR0

    21 Feb 2021
    People found this helpful0

    Thank you guys for helping us find a tenant we NEVER use agents as we find the communication is poor and the fees are way to high for only finding a Tenant. But i must say you guys surprised me and i am so happy. Well done we will do alot of business going forward. James ... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic ...

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    5 Star Review

    By : 'Mia'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Owner )
    Rent PCM : £1400
    Would you recommend ? : Yes
    Postcode : SE5

    23 Nov 2020
    People found this helpful0

    Thank you Lawson S Stone for finding me the perfect tenants for my property I had to rent! I was never keen on working with agents however Lawson S stone has most definitely changed that. They gave me a call on Friday evening then had back to back viewings over the course of the weekend and had an ... Read Full Review

    Comments (0)Was this helpful?:
    Smooth-talking but ultimately ...

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    1 Star Review

    By : 'ACG'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : E1

    18 Nov 2020
    People found this helpful19

    Smooth-talking but ultimately dishonest agents I'm a Paediatrician by trade, but have a small London-based portfolio

. I wrote a negative review ~2 months ago but removed it following what I can only describe as an 'intervention/appeal' by LSS' director for me to ... Read Full Review


    Comments on Agent Fees

    Double-check your bill. Ensure you only pay for services you receive

    Comments (1)Was this helpful?:

    By : Dionne Bishop

    26 Nov 2020

    Hello ACG, My name is Dionne Bishop I am the company Coordinator, I have recently joined the Lawson s stone team to resolve any customer relation issues. I am very sorry that you are Unsatisfied...


    Thank you for your hard work ...

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    5 Star Review

    By : 'Cromwell'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Owner )
    Rent PCM : £1400
    Would you recommend ? : Yes
    Postcode : SE23

    5 Nov 2020
    People found this helpful0

    Thank you for your hard work Lawson's my new tenants are great, we are very pleased we worked with your ... Read Full Review

    Comments (0)Was this helpful?:
    Thank you for moving me into ...

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    5 Star Review
    UserName

    By : 'Norman'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Rent PCM : £1450
    Would you recommend ? : Yes
    Postcode : SE26

    1 Oct 2020
    People found this helpful0

    Thank you for moving me into our new property Romarno, We love the place and it means a lot for you securing it for ... Read Full Review

    Comments (0)Was this helpful?:
    Thank you Romarno for finding ...

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    5 Star Review
    UserName

    By : 'Sarah'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Rent PCM : £1700
    Would you recommend ? : Yes
    Postcode : SE12

    24 Jul 2020
    People found this helpful0

    Thank you Romarno for finding me my new home, from the minute that we was on the same page about what my requirements were I knew you would find me a place. The process was smooth and I could not be happier by the service. Thanks again your a ... Read Full Review

    Comments (0)Was this helpful?:
    I have been a tenant for the ...

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    5 Star Review

    By : 'Lilly'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : CR7

    25 May 2020
    People found this helpful0

    I have been a tenant for the last year and a half and we have bought our own house. The team was very responsive to any issues with the property that I had. Also when it came to the end of my tenancy it was a nice and easy got my deposit back swiftly ... Read Full Review

    Comments (1)Was this helpful?:

    By : A Tenant

    4 Jun 2020

    That is very surprising, when they do not protect deposits or do contracts. You are not being...


    if i can give them no start i ...

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    1 Star Review

    By : 'Adrianne'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : SE6

    2 May 2020
    People found this helpful4

    if i can give them no start i would defo do that! full of lies and misrepresentations, such company and people behind it should not be in the trade. if you are also a victim of them, please contact me, lets act together: ... Read Full Review

    Comments (0)Was this helpful?:
    Rogue estate agent, trick me ...

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    1 Star Review

    By : 'Miss'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : SW2

    10 Apr 2020
    People found this helpful2

    Rogue estate agent, trick me into paying holding deposit and refuse to return deposit after informing me Landlord was not willing to rent property They cannot be ... Read Full Review

    Comments (0)Was this helpful?:
    Great customer service, ...

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    5 Star Review

    By : 'Margret'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : SE25

    8 Apr 2020
    People found this helpful0

    Great customer service, always kind and friendly to talk to, I have had no issues with these guys since letting out my property always there when I need help. Thanks ... Read Full Review

    Comments (1)Was this helpful?:

    By : A Tenant

    4 Jun 2020

    You must have been a relative because everyone l have talked said they are rude and...


    Great service provided from ...

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    5 Star Review

    By : 'Isobel'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Rent PCM : £1450
    Would you recommend ? : Yes
    Postcode : CR0

    24 Feb 2020
    People found this helpful0

    Great service provided from the day of viewing the property up until moving in. The process was explained to me which made it very easy to understand and helped make me move in such a smooth process. I love the flat highly recommend these ... Read Full Review

    Comments (0)Was this helpful?:
    Do not work with ...

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    1 Star Review
    UserName

    By : 'Monika'
    Branch : London, 475-477 New Cross Road
    Services : Letting( As a Tenant )
    Rent PCM : £1500
    Would you recommend ? : No
    Postcode : E14

    2 Feb 2020
    People found this helpful2

    DO NOT RENT FROM THIS AGENCY! Unless you want to lose your money! They are huge scammers and certainly one of the dreadful and incompetent places I have ever had the misfortune to deal with!! I cannot even begin to explain how many times they failed as an agency. The largest things being:- 1. ... Read Full Review

    Comments (2)Was this helpful?:

    By : T Enant

    4 Jun 2020

    I am sorry for your experience They are not registered with any organisations like estate agents are meant to be. They have money from me and are not returning it - court it is Really poor...


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 9/16/2019, 3:54:01 AM by allAgents

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