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Gascoigne Pees Logo

Guildford, GU1

4.5/5, 126 Reviews
90% Recommended

97% sales valuation accuracy

94% letting valuation accuracy

98% sales fee satisfaction

79% letting fee satisfaction

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"On the first day tenancy was..."

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1 Star Review
UserName

Lauren

By : 'Mr'
Services : Letting(As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : RH13

25 Mar 2022
People found this helpful2

On the first day tenancy was due to begin the following was discovered. Broken boiler Broken cooker Broken dishwasher No fire alarms No valid gas safety check No heating or hot water No cleaning undertaken Black mould throughout Brown speckled mould throughout Signs off water ingress in numerous areas Damp walls in areas Smell of mould and damp causing cough Unusable showers x2 Broken front door lock No postbox key No evidence of parking spot listed on tenancy agreement


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales97.00%98%£120,000£800,000
    Lettings94%79%£550£2,300
    Areas covered
    • GU1
    • gu2
    • gu3
    • gu4
    • gu5
    Address

    Gascoigne Pees
    193 High StreetGuildford, Surrey
    GU1 3AW
    01483 533366

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
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    • Mortgage Advice
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    Gascoigne Pees Branches (View All 44)
    On the first day tenancy was ...

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    1 Star Review
    UserName

    By : 'Mr'
    Services : Letting( As a Tenant )
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : RH13

    25 Mar 2022
    People found this helpful2

    On the first day tenancy was due to begin the following was discovered. Broken boiler Broken cooker Broken dishwasher No fire alarms No valid gas safety check No heating or hot water No cleaning undertaken Black mould throughout Brown speckled mould throughout Signs off water ingress in numerous... Read Full Review


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    Comments (0)Was this helpful?:
    Gascoigne Pees - A ...

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    5 Star Review
    UserName

    UserName

    By : 'Marina'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU3

    5 Feb 2021
    People found this helpful0

    Afrer all the difficulties with Brexit & Covid 19 Gascoigne Pees in Guidford managed the unmanageble. Moss needs to be applauded and found our buyer - Lovely man to deal with - Nigel brought everything to its conclusion and kept in touch all the way and always gave firm and sound advice... Read Full Review

    Comments (0)Was this helpful?:
    Helpful and ...

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    5 Star Review
    UserName

    By : 'Rania'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : GU4

    4 Sept 2020
    People found this helpful0

    Chloe is very responsive and quick to reply to any of my questions, getting back to me as soon as possible. Gascoigne Pees in Guildford are very professional and ... Read Full Review

    Comments (0)Was this helpful?:
    Differing agreement issued to ...

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    1 Star Review

    By : 'Robert'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : GU1

    10 Jan 2020
    People found this helpful3

    We have used Gascoigne Pees Guildford's letting Dept and subsequently found that they had issued two different tenancy agreements, missing out a vital clause deliberately on the tenants copy which resulted in a financial loss of £325 to the landlord. The Branch Manager agreed that ... Read Full Review

    Comments (0)Was this helpful?:
    Countrywide is a ...

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    2 Star Review

    By : 'Recent'
    Services : Sales( As a Vendor )
    Would you recommend ? : No
    Postcode : GU1

    3 Jun 2019
    People found this helpful6

    Agency's membership of Countrywide, which also provides legal advice and mortgages to buyers, is not a help to sellers. Created a conflict of interest in our view, conversations by-passed our legal team, and with other factors resulted in a lower effective price and higher relative fee.... Read Full Review

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    UserName

    By : 'Duncan'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : GU1

    25 Mar 2019
    People found this helpful0

    The flat we purchased through Gascoigne Pees was passed to their rental department who managed to find a tenant as the sale was completed. At all times we were kept informed of developments and the whole transaction was completed without any problems and to our total... Read Full Review


    Comments on Agent Fees

    Very fair

    Comments (0)Was this helpful?:
    Friendly, efficient, and ...

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    5 Star Review
    UserName

    UserName

    By : 'Happy'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : GU24

    19 Mar 2019
    People found this helpful0

    Friendly, efficient, and professional service. It only took six days from Rachel's first visit to having three prospective tenants for me to choose... Read Full Review


    Comments on Agent Fees

    Average

    Comments (0)Was this helpful?:
    Excellent lettings ...

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    5 Star Review
    UserName

    UserName

    By : 'Jamie'
    Services : Letting( As a Owner )
    Rent PCM : £1555
    Would you recommend ? : Yes
    Postcode : GU1

    18 Mar 2019
    People found this helpful0

    Rachel and Chloe at the Guildford Office were fantastic when re-letting my property. They both went above and beyond the expectation of an agent and provided a professional, personal and efficient service. Both are a credit to the organisation and I would highly recommend either to arrange your... Read Full Review


    Comments on Agent Fees

    Fair

    Comments (0)Was this helpful?:
    Consistently good ...

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    5 Star Review
    UserName

    By : 'Ian'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : GU2

    14 Mar 2019
    People found this helpful0

    We have always had a cheerful and helpful response to our queries and have consistently received good advice. The impression we get is that our concerns matter and that we are valued as... Read Full Review


    Comments on Agent Fees

    We have received a very good deal - good service at a moderate fee

    Comments (0)Was this helpful?:
    Friendly Professional ...

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    5 Star Review
    UserName

    UserName

    By : 'David'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : GU4

    22 Feb 2019
    People found this helpful0

    Excellent service provided by the team at Gascoigne Pees Guildford and, in particular, Jasmine. Very responsive to my requests. Extremely quick to find a replacement tenant and negotiated well on my behalf. I highly recommend Jasmine and the team for their professional and friendly... Read Full Review


    Comments on Agent Fees

    I am happy with the agent's fees

    Comments (0)Was this helpful?:
    The best in the ...

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    5 Star Review

    By : 'Elishea'
    Services : Letting( As a Tenant )
    Rent PCM : £900
    Would you recommend ? : Yes
    Postcode : GU2

    18 Jan 2019
    People found this helpful0

    Excellent team of lettings staff in the Guildford branch. All very focused on making your experience efficient and friendly. They helped myself and my partner find something short notice and managed to make the whole transition to a new place effortless! The entire team had a part in this move and... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Very good agent to deal ...

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    5 Star Review
    UserName

    By : 'Duncan'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU1

    14 Jan 2019
    People found this helpful0

    We have found Gasscoigne Pees to be an extremely professional agent to deal with. Both Sophie and Alex have worked hard to make our purchase progress with ease and i hope that we will now continue to use the rental departments services with the same degree of... Read Full Review


    Comments on Agent Fees

    As a purchaser we have not been involved with fees but i would imagine they would be inline with others within the town.

    Comments (0)Was this helpful?:
    Superb ...

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    5 Star Review
    UserName

    By : 'Superb'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : GU1

    8 Jan 2019
    People found this helpful0

    I have had such good, prompt and helpful service from the Lettings team. I had many questions and posed a couple of potential problems but everyone I spoke to - Jasmine, Lauren, Chloe and many other staff were incredibly patient and kept me up to date throughout. I would like to thank them and... Read Full Review


    Comments on Agent Fees

    No comment

    Comments (0)Was this helpful?:
    Sale of apartment, despite it ...

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    5 Star Review
    UserName

    By : 'Alex'
    Services : Sales( As a Vendor )
    Sold price : £530000
    Would you recommend ? : Yes
    Postcode : GU2

    28 Dec 2018
    People found this helpful0

    Sophie assisting us with an unexpected sale of our property after we had taken it off the market. It had been on sale for a long period and we had strategically decided to withdraw it, but Sophie had introduced clients who returned later with an excellent offer. This concluded in the sale of the... Read Full Review


    Comments on Agent Fees

    Fees were as agreed on the contract. Given the fact that Sophie had brought back clients who had seen the apartment so many months before, and the offfer was entirely acceptable, we were happy to pay the fees.

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'Happy'
    Services : Sales( As a Buyer )
    Sold price : £430000
    Would you recommend ? : Yes
    Postcode : GU2

    3 Dec 2018
    People found this helpful0

    I first started dealing with Elishea Cox 2 weeks ago. From the start she was helpful, knowledgeable and very friendly. She gave me some great options and helped me secure the perfect house for my families future. She went over and above to get the deal done and was just a breath of fresh air... Read Full Review


    Comments on Agent Fees

    N/a

    Comments (0)Was this helpful?:
    Helpful and ...

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    5 Star Review
    UserName

    By : 'Henry'
    Services : Sales( As a Buyer )
    Sold price : £735000
    Would you recommend ? : Yes
    Postcode : GU3

    19 Nov 2018
    People found this helpful0

    We have successfully completed our move to the Guildford area, and Sophie at Gascoigne-Pees dealt with our house purchase. The circumstances of the purchase were complex, but we found Sophie to be very helpful at every stage of the process. Sophie was able to facilitate access to the property... Read Full Review


    Comments on Agent Fees

    N/A

    Comments (0)Was this helpful?:
    Great ...

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    5 Star Review
    UserName

    UserName

    By : 'Highly'
    Services : Letting( As a Owner )
    Rent PCM : £1775
    Would you recommend ? : Yes
    Postcode : GU3

    15 Nov 2018
    People found this helpful0

    Great partnership with Gascoigne Pees over the last 6 years in renting out our home. Professional, efficient, realistic and approachable. I'd recommend them as property management... Read Full Review


    Comments on Agent Fees

    Reasonable and flexible

    Comments (0)Was this helpful?:
    Sophie Major was ...

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    4 Star Review
    UserName

    By : 'Hilary'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU3

    13 Nov 2018
    People found this helpful0

    Out of the 3 estate agents I used to value the property, I felt Gascoigne Pees were the most realistic and pragmatic. I felt comfortable in giving them the task of selling the house. There have been some administrative hick-ups, but these were nothing to do with Sophie Major who dealt with the... Read Full Review


    Comments on Agent Fees

    Average

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'Evelyn'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : GU2

    13 Nov 2018
    People found this helpful0

    Chloe Prynne, from start to finish finding me a suitable property to rent, was extremely helpful throughout what for me was a first experience at renting. Every stage was explained clearly and even more important if I had a query, and I had many, and had to phone her, she was always prompt in... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    good ...

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    5 Star Review
    UserName

    UserName

    By : 'Muyuan'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : GU1

    4 Nov 2018
    People found this helpful0

    she is very responsible. She and I booked the time and arrived on time. When I have some questions, she will reply to me immediately. Have problems to communicate in time,its very... Read Full Review

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 3/17/2023, 9:34:37 AM by allAgents

    Awards won by Gascoigne Pees, Guildford GU1 3AW