The UK's Largest Customer Review Website for the Property Industry

No Image Available

Coapt

3.9/5, 135 Reviews
74% Recommended

100% sales valuation accuracy

80% sales fee satisfaction

Contact Us
Welcome to Coapt. We’re Brighton-based property experts specialising in student accommodation, buy-to-let investments and property sales. Our friendly and experienced team are experts at matching the right tenants or buyers to the right homes. All our staff achieve NFOPP (National Federation of Property Professi
onals) recognized qualifications, so we’re primed to give the best possible advice. Our links with the Property Ombudsman (TPO), UKALA, the National Landlords Association (NLA) and various publications ensure we keep our clients updated and informed. Our personal experiences as landlords, investors, vendors and tenants means we know exactly what our customers want.
"I've lived in my..."

Share On :  FacebookTwitter

1 Star Review

By : 'Jack Higgs'
Services : Letting(As a Tenant)
Rent PCM : £1785
Would you recommend ? : No
Postcode : BN1

4 Dec 2021
People found this helpful2

I've lived in my current rental property for 2 months, made extremely clear i'd be occupying the property for 2-3 years if everything works properly (It doesnt and i've only lived here momentarily so cannot even tell!) and Coapt will not leave me alone and keep dumping viewings on us once a week AFTER 2 MONTHS. We have a lot of valuable equipment in here and I am We are effectively being forced into either renewing the tenancy already after 2 months or we will be homeless in 10. Avoid this company like the absolute plague, to make matters worse. They were proceeding through paperwork for another property before we took this one for 2 weeks before they let us know that it was taken and let BEFORE we've even viewed the place. I've never seen such incompetence from an estate agent and i've used 9 since living here. They cant even stick to their own proposed tenancy agreements [see below and other numerous points within it where it assures us we are entitled to QUIET living without interruption].


Attached Files
    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.

    Your name*

    Your email (not displayed)*

    Comment*

    Upload your files

    Please upload file with .jpg, .jpeg or .pdf format

      Please tick the box if you work for this firm

    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale100.00%80.00%£330,000£355,000
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    6822430203033
    Areas covered
    • BN1
    • BN2
    • BN3
    • BN4
    Address

    Coapt
    108a Lewes RoadBrighton, Brighton and Hove
    BN2 4AE
    01273 645797

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. 10:00 - 16:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
    • ?Relocation Agent Network
    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • ?OnTheMarket
    • Rightmove
    • Zoopla
    Social Media
    FacebookTwitterEmail
    Members of
    Member LogoMember LogoMember Logo
    Latest Properties

    No Property Found

    No Property Found
    Crooks ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Zoe'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Rent PCM : £2500
    Would you recommend ? : No
    Postcode : BN1

    25 Sept 2024
    People found this helpful0

    These agents are absolutely terrible and treat their tenants appallingly. My son rented a house through them. The sofas and carpets were flea-infested and there was extensive mould everywhere. Nothing worked properly and the furniture was of the poorest quality imaginable. None of it was fit for ... Read Full Review

    Comments (0)Was this helpful?:
    Outstanding ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Jo'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( Property Management )
    Would you recommend ? : Yes
    Postcode : BN2

    30 Oct 2023
    People found this helpful0

    coapt reviews Tripadvisor Trustpilot Shopping Videos Images News Books Maps Flights All filters Coapt 4.1 (557) Apartment letting agency in Brighton and Hove, England ‧ Open OverviewReviewsPhotosServicesAbout Reviews from the web allAgents 4/5 131 reviews GetAgent 3/5 47 ... Read Full Review

    Comments (0)Was this helpful?:
    Avoid at all costs, they are ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Andy'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : BN2

    7 Oct 2023
    People found this helpful0

    Avoid at all costs. Our experience was the same as many below - they let really poor quality accommodation, showed no interest in helping with any of the many issues from mould to poor heating and then charged through the nose for cleaning and repairs even though we cleaned the place top to bottom ... Read Full Review

    Comments (0)Was this helpful?:
    Systematic exploitation of ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Giles'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BN2

    2 Oct 2023
    People found this helpful0

    Systematic exploitation of students. Worst quality at highest prices. Mould mushrooms and damp not sorted out in my daughter's room. House was a tip when moving in. Now seeking to retain large amount of deposit on no valid basis. Whoever you choose DO NOT use this ... Read Full Review

    Comments (1)Was this helpful?:

    By : Verity Naylor

    2 Oct 2023

    My whole tenancy was a nightmare, the property had (and probably still has) continuing issues that were not fixed properly, Coapt would send maintenance out only for them to look around for a few...


    Letting themselves in the ...

    Share On :  FacebookTwitter

    2 Star Review

    By : 'Eliza'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BN5

    7 Aug 2023
    People found this helpful1

    I am currently renting a property that is being sold by my landlord, under Coapt. So far I have been very flexible with every viewing booked, have worked my work around it, taken myself and my two kids out of the house. There have been a couple of times that a viewing has been booked, I've ... Read Full Review

    Comments (0)Was this helpful?:
    worst letting agent I have ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'dgd'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Owner )
    Rent PCM : £1300
    Would you recommend ? : No
    Postcode : BN1

    27 Jul 2023
    People found this helpful0

    worst letting agent I have used as a landlord never again- allegedly- I feel like I was not listening to and the tenants they put in were not checked as I would have ... Read Full Review

    Comments (1)Was this helpful?:

    By : Brighton Homes

    22 Nov 2023

    Dear Landlord we are sorry to hear about your bad experience as a landlord, We at Brighton Homes, would be delighted to let & manage your property and our staff have all been with us since we...


    Attention All students. ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Alison'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : N11

    19 Oct 2022
    People found this helpful0

    Attention All students. Please avoid this letting agency at all costs. They will keep 90% of your deposit, while leasing you a sub standard accomodation. They think because you are a student they can treat you however they wish. If you are silly enough to lease from this agency, please do yourself ... Read Full Review

    Comments (0)Was this helpful?:
    I wouldn't recommend ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    UserName

    By : 'Gabriella'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Rent PCM : £2253
    Would you recommend ? : No
    Postcode : BN2

    5 Oct 2022
    People found this helpful2

    I wouldn't recommend Coapt to ANY student. In the case of my daughter - they did absolutely nothing to assist the students to get a refund of their paid deposits. They charged the students for things which were already a problem/broken when they moved in to the house. The house was in a ... Read Full Review

    Comments (0)Was this helpful?:
    do not use Coapt! ANY other ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    UserName

    By : 'Gabriella'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Rent PCM : £2253
    Would you recommend ? : No
    Postcode : BN2

    5 Oct 2022
    People found this helpful2

    do not use Coapt! ANY other agent will be better than these guys who basically steals students money. Really tasteless the whole process we dealt with them. And ... Read Full Review

    Comments (0)Was this helpful?:
    Zoe and her team have worked ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Natasha'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Owner )
    Rent PCM : £3500
    Would you recommend ? : Yes
    Postcode : BN1

    28 Sept 2022
    People found this helpful0

    Zoe and her team have worked tirelessy and in such a positive matter to let our properties and to resolve any maintenance issues. Great job, thank ... Read Full Review

    Comments (0)Was this helpful?:
    Do not go with these people! ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'whitney?'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BN2

    30 May 2022
    People found this helpful4

    Do not go with these people! They will are unhelpful, lazy and money orientated. We have put in multiple formal complaints and had to see advice from Citizens ... Read Full Review

    Comments (0)Was this helpful?:
    Very helpful and ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Katie'
    Branch : Brighton, 108a Lewes Road
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : BN2

    23 May 2022
    People found this helpful0

    Very helpful and knowledgeable! Lovely 2 ladies Alice and her colleague, loved the houses and were very friendly. Couldn't of done anymore to ... Read Full Review

    Comments (0)Was this helpful?:
    I've lived in my ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Jack'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Rent PCM : £1785
    Would you recommend ? : No
    Postcode : BN1

    4 Dec 2021
    People found this helpful2

    I've lived in my current rental property for 2 months, made extremely clear i'd be occupying the property for 2-3 years if everything works properly (It doesnt and i've only lived here momentarily so cannot even tell!) and Coapt will not leave me alone and keep dumping viewings on ... Read Full Review


    Attached Files
    • Icon
    Comments (0)Was this helpful?:
    Awful ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Emily'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN2

    29 Nov 2021
    People found this helpful2

    Avoid like the plague !! Sales teams will say anything to get you to sign a contract, anything they say, get in writing because it's most likely false. Phone lines aren't recorded just leaving a further gap for dodgy practises. Was advised as a student, I should have got legal ... Read Full Review

    Comments (0)Was this helpful?:
    Professional, seamless, ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Natascia'
    Branch : Brighton, 108a Lewes Road
    Services : Sales( As a Vendor )
    Sold price : £355000
    Would you recommend ? : Yes
    Postcode : BN2

    31 Aug 2021
    People found this helpful0

    We used Syd and the team at Coapt to sell our property. Given the complexity of the sale it was seamless and most importantly stress free. Syd has sound knowledge of the area and was able to give good pre-sale advice. His evaluation was spot on and realistic. They generated a lot of interest in a ... Read Full Review

    Comments (0)Was this helpful?:
    Landlords do not use this ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Val'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : BN2

    11 Jun 2021
    People found this helpful3

    As landlords we paid Co Apt £1,200. We asked for a group of 4 students, they upset our current students by turning up unannounced and without consulting us they got 3 students and 1 professional. We had to chase them at every stage for over a month and we personally turned away 4 groups ... Read Full Review

    Comments (0)Was this helpful?:
    For Bronte and ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'sophie'
    Branch : Brighton, 108a Lewes Road
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : BN2

    26 Feb 2021
    People found this helpful0

    Bronte and Martha were incredibly helpful and kind to us when looking for a house, they were able to answer all questions with great insight and we can’t thank them enough for helping us find a great home that suits all of us! Really grateful they were the one helping us out ... Read Full Review

    Comments (0)Was this helpful?:
    Professionalism of ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Ashley'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : BN2

    17 Feb 2021
    People found this helpful0

    For 10 years Coapt have been managing our properties and very happy with their service. Particularly appreciate Kayleigh Beal for her amazing efficiency and professionalism whenever I need ... Read Full Review

    Comments (0)Was this helpful?:
    Great staff and ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'YounesC'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : BN2

    5 Feb 2021
    People found this helpful0

    We had a very informative and nice agent called Martha who gave us all the information we were looking for, gave us a good tour of the property and showed all of the features that the property had to offer. She was also very ... Read Full Review

    Comments (0)Was this helpful?:
    Great ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Ernest'
    Branch : Brighton, 108a Lewes Road
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : BN2

    5 Feb 2021
    People found this helpful0

    Martha was very kind and helpful, she gave us all the information needed and excellent at representing the house which important skills for this ... Read Full Review

    Comments (0)Was this helpful?:
    1 - 20 of 135 items
    No Staff Registered

    NaN - NaN of items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 12/13/2017, 8:00:04 AM by allAgents

    Awards won by Coapt

    Regional Awards Won by Coapt

    Individual Branch Awards