The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 27 Reviews
63% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
70% sales fee satisfaction
70% letting fee satisfaction
By : 'Kate'
Services :
Would you recommend ? : No
Postcode : CF37
Terrible if you're renting as a student. Are perfectly nice until there is something wrong with your property and they have to do something about it. Majority of staff are rude on the phone (if you can get hold of them) and will blame you for issues that you cannot control. Would not recommend if you are a student, they will take advantage and take every opportunity to swindle you out of you student loan. Go private, not worth the hassle.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 70% | £105,000 | £105,000 |
| Lettings | 100% | 70% | £300 | £5,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 6 | 9 | 4 | 0 | 4 | 0 | 1 | 1 |
Let Right Properties
20 Park Street, Pontypridd, Rhondda Cynon Taff
CF37 1SN
01443 401114



By : 'Kate'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF37
Terrible if you're renting as a student. Are perfectly nice until there is something wrong with your property and they have to do something about it. Majority of staff are rude on the phone (if you can get hold of them) and will blame you for issues that you cannot control. Would not ... Read Full Review
By : 'Will'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Rent PCM : £5500
Would you recommend ? : No
Postcode : CF37
So I’m currently staying in Private Halls in Pontypridd, I am student at USW. Let Right are okay, but the Manager of the letting agency is borderline aggressive to tennants, so I’ve had to deal with the landlord - who is lovely. Although some staff at LetRight are lovely, big be ... Read Full Review
By : 'Renee'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF37
Used Let RIght for our student house and my experience has been terrible. Firstly, we left all our valuables in our room during the summer, I've come back and they have left our rooms unlocked and the key in the door. Secondly, they made us pay for our rent prior to our student finance even ... Read Full Review
By : 'Jack'
Branch : Pontypridd, 20 Park Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH37
Had a viewing booked for a property 11/09/2020 at 3 pm, arrived on time, as I was approaching the house, the current tenant was outside, told him I had a viewing but he stated he contacted the company to only have viewings for the Monday as he had not yet moved out. Estate agent completely ... Read Full Review
By : 'Emily'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF37
Unless you’re the landlord this company is absolutely useless and if you’re a student they will make money from you through your deposit! If there’s a problem with your property they will take their time fixing it but as soon as they want your money they are quick to ... Read Full Review
By : 'Muggins'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : NP12
Alison the director was fantastic when viewing a beautiful property in the Cefn FForest area. Was told to call the office to register an interest which i did immediately they took my name asked me a few affordability questions in which i answered was told that i would get a call back that day ... Read Full Review
By : 'Kevin'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF37
Everyone I have spoken to on the phone and at the office has been friendly and helpful. Lewis, who showed me round the flat I am renting, was well informed and explained all the details of the property fully. Two months into the tenancy and everything Let right have done has been ... Read Full Review
Good
By : 'Landlord'
Branch : Pontypridd, 20 Park Street
Services : Letting( Property Management )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : CF37
This agency provides fantastic service, they were very professional, personable and client focused. Highly recommended! I don't know why I can't leave it at that but I am forced to write rubbish like this to get past the 20 word ... Read Full Review
All good. Very professional.
By : 'Ed'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CD37
Been rented with this company for over a year and just signed for another year. great house and let right sort all issues as soon as ... Read Full Review
By : 'Avoid'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : CF82
Terrible company was shouted at on the phone by a representative... none of the bedrooms had ever had any pictures, posters, clocks etc hung but when we vacated they demanded they needed to be repainted and got extortionate quotes... will literally do anything not to give your bond ... Read Full Review
Average fees

By : 'Sammy'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF37
Excellent service from a tip top team at Let Right. Big thank you to Barry and his team for making our move as comfortable as ... Read Full Review

By : 'S'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Buyer )
Sold price : £175
Would you recommend ? : Yes
Postcode : CF37
Bought a house from Sell right and recieved excellent customer service. Dealt mostly with Josh who was very professional and friendly. He also stuck to his word. For example, he would always phone us back with updates when he said he would. I would highly recommend this estate agents. I wish i had ... Read Full Review
Good.


By : 'Hayley'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Vendor )
Sold price : £105000
Would you recommend ? : Yes
Postcode : CF37
Would definitely recommend sell right. They were fast, efficient, and I received fantastic communication throughout the sale of my ... Read Full Review

By : 'L'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF45
Selling or buying a property is a very stressful time, I have to say choosing Sellright was the best decision we made thanks to all the staff and a special thanks to Emma who always kept us updated and if we ever had any questions or concerns about the sale she got the answers and always got back ... Read Full Review
Very good

By : 'Ankit'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF37
Emma at sell right really showed what excellent service looks like. Probably the most patient agent I met in the entire process. Emma went the extra mile to sort things out for me and made the process easy at it could be. A lot of delays due to solicitors but sell right helped me keep the calm. ... Read Full Review

By : 'Megan'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF37
Excellent service from Emma, always on the end of the phone when needed and always done everything we asked. Always helped when had a ... Read Full Review
Good
By : 'Kash'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF37
Had a really great experience with the whole team. Everyone was so professional throughout the whole process, from giving me a realistic valuation and thoroughly explaining what level of service we could expect, to advice and suggestions when interest seemed to have slowed in our property and ... Read Full Review
Good
By : 'Carly'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF38
I would recommend this company to buy and rent a property. I purchased the property and virtually a few days after completion their rental team had secured me tenants. Just amazed at the ... Read Full Review
Very good for landlords
By : 'K'
Branch : Pontypridd, 20 Park Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF38
The sale of our family home was conducted in a empathetic but efficient manner by sell right. Once sold sell right work hard keeping the process on track liaising with all involved and keeping my husband and I fully up to date. I cannot rate highly enough sell right's dedication and ... Read Full Review
By : 'Cara'
Branch : Pontypridd, 20 Park Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF37
good student house rented from let right.everything was no problem for this company. using again in September for my next ... Read Full Review
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