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The UK's Largest Customer Review Website for the Property Industry

1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Aneta'
Services :
Would you recommend ? : No
Postcode : W3
Hi I just want to say that people from Mass Property r liars and thieves !!! They promiesd me studio even thou I told them I won't pass credit check cos I didn't have pay slips ! And the manager Sam said that I don't have to worry about credit check if I'm able to pay 3 months on advance ! He asked for 300£ like a holding deposit ( he said that the money r for holding the studio for me so nobody else can book it ) And it was the last time when I hear from him ! They didnt contact with me I tried called them several times but they were always busy and had no time talk to me! And after a week of calling them finally they answered my phone and Sam said I didn't pass my credit check and that studio is already taken ! They gave my studio while they where doing my credit check ! So I went there to get my money back and manager Sam and other woman who worked there laugh in my face saying I will never get my 300£ back ! And that if I come here one more time they gona call police and kick me out ! I asked about profe that they did credit check ! He didn't want showe me ! He just laugh! He was very rude! So I want warn all people who want rent studio or flat from Mass Property please don't do that !!! U end up without money and house !!!
I will never change my mind ! Even if they will agree give me my 300£ back still I will stay away from them and will never recommend them ! They r not professional !
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Mass Properties
255 High Street, Acton., London, Greater London
W3 9BJ
0208 7520078

By : 'Nic'
Branch : London, 255 High Street, Acton.
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W3
[[EDIT ORIGINAL START]] I rented a studio from Mass Properties for six months. I have signed an Agreement contract with them and before moving in, an inventory list was done and signed by myself and a staff member of Mass Properties. This list included a broken mirror door that was paid for by the ... Read Full Review
By : 'Aneta'
Branch : London, 255 High Street, Acton.
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W3
Hi I just want to say that people from Mass Property r liars and thieves !!! They promiesd me studio even thou I told them I won't pass credit check cos I didn't have pay slips ! And the manager Sam said that I don't have to worry about credit check if I'm able to pay 3 months on advance ! He ... Read Full Review
I will never change my mind ! Even if they will agree give me my 300£ back still I will stay away from them and will never recommend them ! They r not professional !
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.