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Astley & Co
1/5, 1 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
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"Do not use this..."
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1 Star Review
Yvonne
By : 'Kirsten'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NR7
6 May 2022
People found this helpful4
Do not use this company. Yvonne from Astley&Co is the rudest, most judgemental and unprofessional ‘director’ I have ever come across. Never would I have thought that an estate agent would try to block potential buyers from viewing a property. After contacting the homeowners directly (last resort as Yvonne wouldn’t respond to our call or confirm a viewing) we managed to view the property. Upon calling the agent to provide feedback of the viewing I was personally insulted by Yvonne on several occasions throughout the short phone call. Yvonne was wholly unprofessional, judgemental, rude and on too many occasions spoke over me. She continually lied to us from small details such as offering us one date to view the property then saying she offered three, to doubling the amount of viewings or over exaggerating the offers received to try and put us off. I am thankful that the house we viewed wasn’t for us and therefore we won’t be needing to deal with Yvonne and her attitude problems, but I just wish to warn others of the dreadful experience I have been faced with. I will be reporting her to the Property Ombudsman.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- Norwich
- Norwich City Centre
- nr1
- nr10
- NR13
- nr3
- nr6
- NR7
- Old Catton
- Rackheath
- Spixworth
- Sprowston
Address
Astley & Co
199 Wroxham Road, Norwich, Norfolk
NR7 8AG
01603 415182
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 13:00
- 00:00 - 00:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Do not use this ...
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1 Star Review
By : 'Kirsten'
Branch : Norfolk, 199 Wroxham Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NR7
6 May 2022
People found this helpful4
Do not use this company. Yvonne from Astley&Co is the rudest, most judgemental and unprofessional ‘director’ I have ever come across. Never would I have thought that an estate agent would try to block potential buyers from viewing a property. After contacting the ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10/19/2022, 8:22:38 AM by allAgents
