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The UK's Largest Customer Review Website for the Property Industry

3.4/5, 75 Reviews
60% Recommended
100% sales valuation accuracy
59% sales fee satisfaction
By : 'Alex Nina'
Services :
Rent PCM : £1235
Would you recommend ? : No
Postcode : E14
I will highly recommend that Foxtons train their property managers on how to carry out their day to day activities. The only time they are efficient, is when you are ready to pay rent and deposit. Once that is done the managers vanish into oblivion. Viral Ruparel in particular is one of the most unprofessional property manager I have encountered. He never picks or return calls, hardly finds solution to issues that are important. The only service he handles efficiently is writing mails to let you know he's on leave. Moved out of my previous apartment 5 months ago and up until now Foxtons claims they haven't heard from the landlord with regards to or deposit.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 59.00% | £346,000 | £760,000 |
Foxtons
Unit 2, 20 Canada Square, London, Greater London
E14 5NN
020 7133 7777
By : 'Mohammad'
Services : Sales( As a Buyer )
Would you recommend ? : No
I am writing this review to strongly warn any landlord considering using Foxtons Canary Wharf letting or managing their property. My experience with them has been an absolute nightmare from start to finish, causing me significant financial loss and damage to my property. 1. Utter Failure in... Read Full Review
By : 'Mohammad'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : E16
I am writing this review to strongly warn any landlord considering using Foxtons Canary Wharf letting or managing their property. My experience with them has been an absolute nightmare from start to finish, causing me significant financial loss and damage to my property. 1. Utter Failure in... Read Full Review
By : 'Peter'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
Requested to view a specific property was told to wait as there are already many lined up. Sure thing, but agent also asked a thousand questions as to why we want that specific property. Answered all and even wrote in an email the 3 main features we need. Same evening agent calls back to let us... Read Full Review
By : 'Seth'
Services : Letting( As a Tenant )
Rent PCM : £3500
Would you recommend ? : No
Postcode : E14
Terrible experience with Foxtons Canary Wharf. My letting agent was tony chan who seemed to constantly be on holiday or be unavailable. We had problems right from the start such as no shower head and mould in the shower. Not what you expect when you are paying £3,500 a month for a small 2 ... Read Full Review

By : 'Giuseppe'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : E16
Hi have been trying to get a contract for my girlfriend (joining our tenancy) for 6 months, she moved in 4 months ago and still no contract. I have been talking with them for 6 months about it. They reply to my email every 2 to 3 weeks with no real update about the contract. I don't feel... Read Full Review
By : 'Dorothy'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : E14
Everything up until you move in was amazing! The two letting agents in the process was great help. However, the nightmare only begins after you’ve moved in. The property manager (Jenna) has been the worst I’ve ever had in my 5 years of time in the UK. How on earth can a property ... Read Full Review
By : 'Graham'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : No
Postcode : E14
No working hot water for a shower or bath 7 weeks in and counting. We rented a flat 0n a short term basis from the Canary Wharf office. Numerous defects from the start , including faulty electrics (no EICR) . The worst was a broken heating and hot water system. 7 weeks in and the only bath and... Read Full Review

By : 'Masamichi'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E14
Miss Chantelle Mehni has always provided very helpful, kind and effective assistnce for our purchasement of flat. We think she is the one of the best sales... Read Full Review

By : 'Shekharsinh'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E15
Rebecca Wilden...she is an Angel for my family. She is such a really helpful girl and so kind. Just because of her I found one of the best options at the very tight market. She is continually touch with me and my family to find out a new home .she is one of the best property letting agent. Very... Read Full Review

By : 'vikas'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : E14
I had a worst experience :( Foxtons may be one of the best but I might meet with the worst sales team in E14 London. They got tones of attitude, unprofessionalism and seem playing mind games with a buyer which is disappointing. Initial discussion with Courtnee Whitney seems the very good but as I... Read Full Review


By : 'Samir'
Services : Letting( As a Owner )
Rent PCM : £2774
Would you recommend ? : Yes
Postcode : E14
It was my pleasure to finally do successful business with Foxtons lettings manager Ketan Sudra and his team specially Karolis Sadauskas. After 20 viewings - the highest among all estate agents - I got three offers, then accepted one which matched my requirements apart from the moving in... Read Full Review
By : 'Nur'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E6
Where should I start? Last year we rent a house with them and we regret it. Our ceiling went down all over our living room and that is not even the worst part. The worst part is they did not even check the safety of the house properly. We could have been dead! Also, they said they want to pay the... Read Full Review
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1235
Would you recommend ? : No
Postcode : E14
I will highly recommend that Foxtons train their property managers on how to carry out their day to day activities. The only time they are efficient, is when you are ready to pay rent and deposit. Once that is done the managers vanish into oblivion. Viral Ruparel in particular is one of the most... Read Full Review
By : 'Jake'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : E16
Called multiple times a day for a week, made appointments on their website, through Zoopla, sent emails, called the business mobile and office numbers of multiple people given to me from head office which I was put through to every time because no one would answer in the office. I got through 3... Read Full Review

By : 'Simon'
Services : 20
Would you recommend ? : Yes
Postcode : E14
Met with Foxtons representative Sihame on Saturday. It was her day off, but she came in anyway and spent 3 hours showing us nine properties. Impeccable organisation and great viewings (and great company). Fantastic job Sihame- thank... Read Full Review

By : 'VB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
This was my first time moving out to live alone and there were a lot of basic things that I needed guidance with.. Olivia Knight- I can't thank you enough for your patience, kindness, efficiency and thoroughness ! Your energy was infectious and it got me even more excited about the flat... Read Full Review
By : 'Yi-Chen'
Services : Letting( As a Tenant )
Rent PCM : £1040
Would you recommend ? : No
Postcode : E14
Please read the experience that I had suffered from. First, Rachel was our sale agent and she never replies to the message even she was online. There were so many problems in the property since I moved in. We supposed to move in on the 11th of September, but they did not clean the property... Read Full Review

By : 'WJ'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I just want to say a big thank you to Aisha. I can not praise highly enough the professionalism, dedication and excellent customer service Aisha has provided to me during the letting process. She should go very far in her chosen profession. I could only wish more people took her job as seriously as ... Read Full Review

By : 'Trevor'
Services : Letting( As a Tenant )
Rent PCM : £150000
Would you recommend ? : Yes
Postcode : E14
Just like to say a big thank you to Olivia Knight from the canary wharf branch who was an angel. Nothing was too much for her, she showed professionalism at the highest level. She made my move perfect. 100% efficiency, 10/10 effort. Thank you... Read Full Review
By : 'Anil'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E14
Even a one star is generous.I have several properties unfortunately I ended using Foxtons on one and level of service is a nightmare.you can never speak to people who are responsible for your property as they are always in meetings and promises are made you will get call back ,still waiting! Been... Read Full Review
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Last updated at 5/11/2017, 8:31:38 AM by allAgents