The UK's Largest Customer Review Website for the Property Industry
Bluerow Homes
1/5, 1 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
Bluerow Homes is a sales and letting agency based in Liverpool city centre specialising in the sale and rental of quality residential properties.
With a wealth of industry experience and a team of sales and letting agents who are experts in their field, Bluerow Homes offer a comprehensive service across the North
West and beyond.
"Completely uncaring,..."
Share On : 
1 Star Review
By : 'Nicola'
Services :
Would you recommend ? : No
Postcode : L23
21 Feb 2022
People found this helpful2
Extremely unreliable, repairs not completed as promised, moved out 2.5 weeks ago and they are being difficult about processing the deposit. Bearing in mind they own not only this estate agent's they have just bought another, they also own a large rugby club and local cricket club. They have evicted 6 separate tenants to sell their houses. All of the moving costs that each tenant has had to incur to line their pockets, and they are delaying discussions over the return of deposits.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- L1
- L13
- L17
- L18
- L19
- L2
- L20
- L3
- L4
- L5
- L6
- L7
- L8
Address
Bluerow Homes
116 Duke Street, Liverpool, Merseyside
L1 5JW
01517099638
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Completely uncaring, ...
Share On :
1 Star Review
By : 'Nicola'
Branch : Liverpool, 116 Duke Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L23
21 Feb 2022
People found this helpful2
Extremely unreliable, repairs not completed as promised, moved out 2.5 weeks ago and they are being difficult about processing the deposit. Bearing in mind they own not only this estate agent's they have just bought another, they also own a large rugby club and local cricket club. They have ... Read Full Review
Comments (0)Was this helpful?:
1 - 1 of 1 items
No Staff Registered
NaN - NaN of items
Landlord Fees
Let only service
£0 (inc. VAT),Pay Upfront (Fees are Negotiable)
SILVER LET ONLY SERVICE Comprehensive Reference fee per applicant £50 plus vat (£60) Lettings fee One Months rent plus Vat (variable depending on rent level) Inventory Fee £150 plus Vat (£180)
Last Updated On 31/05/2019, 2:10 PM by 0
SILVER LET ONLY SERVICE Comprehensive Reference fee per applicant £50 plus vat (£60) Lettings fee One Months rent plus Vat (variable depending on rent level) Inventory Fee £150 plus Vat (£180)
Last Updated On 31/05/2019, 2:10 PM by 0
Vendor Fees
Overall Fees
1.25% (inc. VAT),On Completion
Vendor Fee 1.25% plus VAT of sale price achieved (Minimum fee £1250 plus VAT) EPC £65 plus Vat Floor Plan £40 plus VAT
Last Updated On 31/05/2019, 2:16 PM by 0
Vendor Fee 1.25% plus VAT of sale price achieved (Minimum fee £1250 plus VAT) EPC £65 plus Vat Floor Plan £40 plus VAT
Last Updated On 31/05/2019, 2:16 PM by 0
Tenant Fees
Overall Fees
£0 (inc. VAT),Pay Upfront
Tenant Information PERMITTED PAYMENTSThe Tenants Fees Act prevents landlords and their agents from requiring tenants to make any payment as a condition of granting, renewing or continuing a tenancy apart from: Rent A capped refundable Tenancy Deposit (5 week’s rent) A capped refundable Holding Deposit (1 week’s rent) Payments in the event of a default (reasonable cost’s) Payment on variation, assignment or novation (£50 incl. VAT per agreed variation) Payment on termination (surrender) of a tenancy (landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy) Payments in respect of Council Tax Payments for utilities (electricity, gas or other fuel, water or sewage) Payments for a television licence Communication services (telephone other than a mobile telephone; the internet; cable television, satellite television) Our Redress Scheme is Property Bluerow Homes Limited is part Client Money Protection Scheme (CMP)
Last Updated On 31/05/2019, 2:09 PM by 0
Tenant Information PERMITTED PAYMENTSThe Tenants Fees Act prevents landlords and their agents from requiring tenants to make any payment as a condition of granting, renewing or continuing a tenancy apart from: Rent A capped refundable Tenancy Deposit (5 week’s rent) A capped refundable Holding Deposit (1 week’s rent) Payments in the event of a default (reasonable cost’s) Payment on variation, assignment or novation (£50 incl. VAT per agreed variation) Payment on termination (surrender) of a tenancy (landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy) Payments in respect of Council Tax Payments for utilities (electricity, gas or other fuel, water or sewage) Payments for a television licence Communication services (telephone other than a mobile telephone; the internet; cable television, satellite television) Our Redress Scheme is Property Bluerow Homes Limited is part Client Money Protection Scheme (CMP)
Last Updated On 31/05/2019, 2:09 PM by 0
Tenant Find Only
£0 (inc. VAT),Pay Upfront
BRONZE TENANT FIND ONLY SERVICE Comprehensive Reference fee per applicant £50 plus vat (£60) Tenant find fee £395 plus vat (£474)
Last Updated On 31/05/2019, 2:11 PM by 0
BRONZE TENANT FIND ONLY SERVICE Comprehensive Reference fee per applicant £50 plus vat (£60) Tenant find fee £395 plus vat (£474)
Last Updated On 31/05/2019, 2:11 PM by 0
Full Management Service
£0 (inc. VAT),Pay Upfront
GOLD FULL MANAGEMENT Comprehensive Reference fee per applicant £50 plus vat (£60) Lettings Set Up fee £395 plus Vat (£474) Management fee 12% plus VAT Deposit Registration Fee £30 Plus Vat (£33) Inventory Fee £150 plus Vat (£180) 10% plus VAT on all maintenance works over £300 (e.g. £400 work would be £440) Renewal fee/Contractual Periodic Tenancy Fee £75 plus vat (£90) NRL Quarterly Return Fee £30 plus VAT per quarter (£33) Landlord License Application, If in Bluerow’s Name £400 (optional on who applies as NON transferrable) Rent Guarantee Insurance - from £100 per policy (variable, rent level dependent) - optional Partially complete End of Year Self Assessment for £30 plus Vat (£33) – Optional Empty Property Inspection £15 plus Vat (£18) per Visit, Logged for Insurance Purposes – Optional Portfolio Review Report £100 plus Vat (£120) - Optional
Last Updated On 31/05/2019, 2:12 PM by 0
GOLD FULL MANAGEMENT Comprehensive Reference fee per applicant £50 plus vat (£60) Lettings Set Up fee £395 plus Vat (£474) Management fee 12% plus VAT Deposit Registration Fee £30 Plus Vat (£33) Inventory Fee £150 plus Vat (£180) 10% plus VAT on all maintenance works over £300 (e.g. £400 work would be £440) Renewal fee/Contractual Periodic Tenancy Fee £75 plus vat (£90) NRL Quarterly Return Fee £30 plus VAT per quarter (£33) Landlord License Application, If in Bluerow’s Name £400 (optional on who applies as NON transferrable) Rent Guarantee Insurance - from £100 per policy (variable, rent level dependent) - optional Partially complete End of Year Self Assessment for £30 plus Vat (£33) – Optional Empty Property Inspection £15 plus Vat (£18) per Visit, Logged for Insurance Purposes – Optional Portfolio Review Report £100 plus Vat (£120) - Optional
Last Updated On 31/05/2019, 2:12 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bluerow aims to provide the highest of standards of service to all landlords and tenants but to ensure that your interests are safeguarded, we offer the following; If you believe you have a grievance, please write in the first instance to Donna Cooney at the address below; 116 Duke Street, Liverpool L1 5JW The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaints will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. If you remain dissatisifed with the results of the internal investigation, please contact Helen Griffin-Booth, who will recieve the complaint at this address; 116 Duke Street Liverpool, L1 5JW Following the conclusion of our in-house review we will write to you with a final written statement.
Last updated at 3/20/2023, 4:47:27 AM by allAgents
