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Severn Estates
1.5/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"Overall after 2 years using..."
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2 Star Review
By : 'M'
Services :
Would you recommend ? : No
26 Oct 2012
People found this helpful1
Overall after 2 years using this agent with one tenant , they did not have to do much for their money but when tenant handed in notice and they had to do something , they were slow to push property, even let exiting tenant do a viewing !! and left me with empty appt for a month costing me money. During the whole process Richard (a joint partner) was very poor at communication , always promising to call me back and very infrequently doing so. Also i was left waiting for a payment for cleaning costs after being told the money would be in my account several times and failing to return my calls chasing these moneys. All in all i would NOT recommend this company. I went to Shipways , a much more professional company by far.
What agent could do to change your mind?
Better communication, keeping promises to return calls. following things up, more proactive letting of my apartment so that it did not become empty, they did have a months notice after all!!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
Severn Estates
22 High Street, Acton, Worcestershire
DY13 8BJ
01299 826777
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I was considering using this ...
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1 Star Review
By : 'John'
Branch : Acton, 22 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DY13
8 Apr 2014
People found this helpful2
I was considering using this estate agent but after speaking to a friend who recently used them I have decided to use a more professional company. My friend recently vacated a rental property and has had a lot of trouble getting there deposit back. Several excuses have been made as to why the ... Read Full Review
What agent could do to change your mind?
They should have paid my friend there deposit back in a timely manner.
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Overall after 2 years using ...
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2 Star Review
By : 'M'
Branch : Acton, 22 High Street
Services : Letting( As a Owner )
Would you recommend ? : No
26 Oct 2012
People found this helpful1
Overall after 2 years using this agent with one tenant , they did not have to do much for their money but when tenant handed in notice and they had to do something , they were slow to push property, even let exiting tenant do a viewing !! and left me with empty appt for a month costing me money. ... Read Full Review
What agent could do to change your mind?
Better communication, keeping promises to return calls. following things up, more proactive letting of my apartment so that it did not become empty, they did have a months notice after all!!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
