Capital Living

Lovely room, exactly what I need! No plans to ... Read Full Review

Really good experience living here. Would recommend to anyone looking for a house ... Read Full Review

Lovely room, great experience. Karl has been incredibly helpful. Would definitely ... Read Full Review

An absolutely abysmal company. I used Capital Living for just under a year and throughout my time there the house was completely neglected. We had countless problems with appliances not working, including our oven, leaving us with half an oven for almost five months and one of the showers which ... Read Full Review

I moved into the property towards the end of summer 2020, everything was going well... until... we were left for 2 weeks with no hot water & heating when it was 0 degrees outside. The agent were not quick to respond, did not treat the issue as if it was serious, offering no alternative ... Read Full Review

Fairly disappointed - Empty house was a complete state when I arrived from previous tenants. - Drains stink out the downstairs rooms and kitchen. - TV in room didn't work, sky has very limited channels - Windows broken, kitchen cupboards broken - Oven, hob, toilet etc. break and take a ... Read Full Review

Update: Following previous review, Adam got in touch to address issues outlined below with deposit. Acknowledged the break down in communications and has assured changes being made internally to rectify in the future, which was appreciated. In general, the rest of my time with CL has been really ... Read Full Review

I lived with Capital Living for two and a half years. They are the worst Landlord I have ever had the displeasure of renting from. Their claim to be a 'community' is completely false. In the 2.5 years I rented a room from them there was one member event. They also rented rooms to ... Read Full Review

With a last minute decision to move to London, I got in touch with Capital Living, after a positive recommendation that I received from a friend, and they helped me move over the weekend so that I begin my new job on Monday. The house was everything that it was advertised to me and the process ... Read Full Review

I arranged a viewing with Capital Living then saw on their website they had increased all of their rental prices. They were unwilling to honour the original advertised price so I decided they were not a company I wanted to give my money to each month. It does not bode well for how they treat you as ... Read Full Review

Absolutely shocking service during this difficult time. Capital Living are continuing to bring people into the houses to view rooms - for those viewing the rooms they have never asked their tenants if they have shown symptoms recently so they are putting you at risk also! With regard to rental ... Read Full Review

I was very sad that Capital Living were not more supportive of a situation I found myself in recently and showed themselves to be more interested in profit than the physical and mental health of their tenants. I was one of seven living in a house at the start of the Covid-19 pandemic. As an NHS ... Read Full Review

Tenant for 2 years - unimaginably bad service, stay away. I wish I had the time to fully detail the constant bad service I (and the other tenants) experienced by Capital Living. I'll list them out as simply as possible - - Mixed up the move-out date of a tenant in another property ... Read Full Review

Honestly ones of the worst experiences I've had attempting to rent in London, they try to rush you into paying a deposit and signing the contract (or as they call it, your 'membership agreement'), and become uncontactable between taking your holding deposit and signing on for 14 ... Read Full Review

It's a shame that the Capital Living experience is so awful because, in theory, they have a great business idea. Unfortunately their business model is heavily based around cost saving, rather than providing a good customer service. Having to deal with Capital Living for 12 months was such a ... Read Full Review

It is clear they do not know what they are doing. They don't know how to manage property. They have a great business concept and idea but such poor execution of it that it defeats any purpose because they do not have happy customers and they do not have customers who stay with them. Terrible, ... Read Full Review

Awful experience. I found capital living through Spareroom.com. My current tenancy agreement was due to end so, subject to finding a new suitable place, I was happy to move out with immediate effect. I was initially very impressed with the company and, more specifically, the properties they were ... Read Full Review

Brilliant team! Listened to my endless questions and created a plan that suited my difficult needs perfectly! Would recommend to all my ... Read Full Review

From the efficient and informative website to the professional, welcoming and proactive staff, Capital Living have made finding a place to live an easy, stress free and exciting process. In addition to the best customer service, their properties are beautiful, well maintained and organised. Thank ... Read Full Review

My time in the house was excellent, I am a bit disappointed to leave as the house was a perfect fit for me with the great room mates I shared it with, the location and ease of living (all bills inclusive). Thank you and the capital living team for making my time in London such an enjoyable and ... Read Full Review