The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.2/5, 360 Reviews
57% Recommended
100% sales valuation accuracy
93% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'Edytq'
Services : Letting(I am a Tenant)
Rent PCM : £745
Would you recommend ? : No
Postcode : RG30
The worst agency you can find! They rent flats that have big problems with damp. Later, they blame everything on the tenant and look for as many reasons as possible to take the entire deposit and even find an opportunity to add extra costs. Very rude and not helpful costumer service.
By : Terrible
15 Jun 2024they did the same with me. took over £1k deposit and trying to bill me for another £1.3k if i refuse to pay for extra damages what will happen? i don't want bad credit rating as mine is flawless
By : d
15 Jun 2024they took over £1k of my deposit and also trying to bill me another £1.3k for damages if i ignore the damages what are the consequences? i don't want bad credit as mine is flawless
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 50% | £270,000 | £300,000 |
| Lettings | 93% | 50% | £270 | £1,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 66 | 9 | 97 | 124 | 21 | 0 | 10 | 1 | 16 | 16 |
Sykes Captital
23/24 Market Place, Reading, Berkshire
RG1 2DE
0118 956 8888









By : 'Eduardo'
Branch : Reading, 23/24 Market Place
Services : 2
Sold price : £1350
Would you recommend ? : Yes
Postcode : RG1
Excellent experience renting from Sykes. Whole team was very responsive throughout. Special thanks to Charlie and also the maintenance ... Read Full Review


By : 'Ross'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Sold price : £1200
Would you recommend ? : Yes
Postcode : RG4
very happy tenant here. Sykes are my landlord in Reading and have been just over 2 yeers. Communal hallways are always cleaned and well mintained, and they always respond quickly to querys. Special thanks to ... Read Full Review

By : 'Julya'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Sold price : £1350
Would you recommend ? : Yes
Postcode : RG30
Sykes Capital are amazing. They are my landlords in an apartment in Reading . They are so helpful and always respond to queries quickly. Whenever there is a repair reported, the tem are always friendly and do the job really well. I would recommend them you re looking a place in ... Read Full Review


By : 'Olivia'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Sold price : £1450
Would you recommend ? : Yes
Postcode : RG1
I have recently ended a tenancy with Sykes Capital. Property was great and the block always well maintained. Friendly and efficient service from offer acceptance through to termination. Would consider renting from them again I to ... Read Full Review

By : 'Harry'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RG2
Very happy experience in their property. Nice place and extremely well maintained. Personal service but very ... Read Full Review


By : 'Stephen'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : RG1
Haven't got anything bad to say. I've had ups and downs with landlords over the years, but Sykes have been great the few years i've been in one of their apartments. The block is nicely kept and the neighbours are all ... Read Full Review


By : 'Grace'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : RG1
I have lived in one of this companys houses 4 years and they are always very nice and helpful. I am very happy with the house and with ... Read Full Review
By : 'Justin'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : RG1
Good landlords. I have always had a great relationship with ... Read Full Review


By : 'Adithya'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Sold price : £995
Would you recommend ? : Yes
Postcode : RG1
My experience with Sykes has been excellent throughout. Annabelle and Charlie were always very helpful and polite. If I move back to Reading I would be happy to rent from them ... Read Full Review

By : 'James'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : RG1
I have just concluded a 12month tenancy with Sykes at an apartment in Jacksons Corner in Reading and it is without doubt the best renting experience I have had. The property was well maintained, the team extremely communicative and always friendlypolite. Particular thanks to Charlie who was a ... Read Full Review


By : 'nkbtenant'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Sold price : £1500
Would you recommend ? : No
Postcode : RG1
Do yourself a favour and DO NOT rent from Sykes capital. Charlie and Annabelle are the two worst human beings I have ever had the displeasure of dealing with. I wouldn’t wish what happened to me and my partner on anyone. Avoid at all ... Read Full Review
By : Verica Boobie
8 Mar 2025Sykes Capital are the worst Freeholders ever, they never answer questions that you ask but instead threaten you with legal action all the time, even when it's their fault. They have Ben holding...


By : 'Nashat'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG1
From the moment I moved in, dealing with Sykes Capital was a complete nightmare. The checkin process was a mess, with no proper inventory, missing and damaged items, and they didn’t even give me the post box keys. It was disorganized and unprofessional right from the start. As time went on, more ... Read Full Review
By : 'Lovey'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : RG30
Worst individual ever! Worst of the worst Worst of the ... Read Full Review
By : 'Sam'
Branch : Reading, 23/24 Market Place
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : PO3
I read all of the bad reviews about this company before using them, but what could go wrong with simply booking a parking space from them? I still can't decide if they are scammers or just incompetent. When I placed my booking I was assured that I didn't need a parking permit, I just ... Read Full Review


By : 'Tenant'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG1
The worst individuals ever, Charlie and Annabelle Sykes are liars and they thieve the money from the renters. I have nothing else to say. I’m clearly not the only one. They will get what they deserve one ... Read Full Review
By : d
15 Jun 2024they took over £1k of my deposit and also trying to bill me another £1.3k for damages if i ignore the damages what are the consequences? i don't want bad credit as mine is...

By : 'Sykes'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : RG1
Firstly, do yourselves a favour and avoid this company at all costs. I recently had the displeasure of renting from Sykes Capital, and my experience has been nothing short of a nightmare. This so-called business, run by two clueless individuals who seem to have no grasp of how to operate a ... Read Full Review
By : dissatisfied
15 Jun 2024they took over £1k in deposit and asking for another £1k plus in damages. if we don't pay what will they do? i dont want to go to court or let it affect my...

By : 'Michael'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : RG30
Terrible people, Expecially Charlie, He is rude, arguing and making comments on the phone. Annabelle originally shouted at me down the phone for lack of communication on their side. Have had mould in the flat since we moved in, even with photo evidence they still try to accuse us for the cause. ... Read Full Review
By : d
15 Jun 2024they took over £1k in deposit and asking for another £1k plus in damages. if we don't pay what will they do? i dont want to go to court or let it affect my...

By : 'Rg17xd'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : RG1
Looking at these comments I can also say the same about this company as my son has just left a property rented through them - it was left as perfect as when he took it - then after gets a cleaning bill for £200 it was a studio flat -1 room and a toilet - also charged a for a new worktop ... Read Full Review
By : Richard
19 Oct 2023I agree that this company are scammers I have had a very similar experiance of dealing with them. Unreasonable charges and they just rip off people of thir money. I wish the owners and their...
By : 'Edytq'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £745
Would you recommend ? : No
Postcode : RG30
The worst agency you can find! They rent flats that have big problems with damp. Later, they blame everything on the tenant and look for as many reasons as possible to take the entire deposit and even find an opportunity to add extra costs. Very rude and not helpful costumer ... Read Full Review
By : Terrible
15 Jun 2024they did the same with me. took over £1k deposit and trying to bill me for another £1.3k if i refuse to pay for extra damages what will happen? i don't want bad credit rating as mine is...
By : 'Richard'
Branch : Reading, 23/24 Market Place
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : RG1
My view is that the firm adopts scammer's techniques to withdraw as much money as possible from the tenants. It's very likely, that all the 5 stars reviews above have been paid for by the Company, or left by these people directly, in order to try and mend their reputation and continue to ... Read Full Review
By : D
15 Jun 2024they took over £1k of my deposit and also trying to bill me another £1.3k for damages if i ignore the damages what are the consequences? do they actually take u to small claims court? i...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
As a member of ARLA (Association of Residential Letting Agents), NAEA (National Association of Estate Agents) and The Property Ombudsman, Atlantis Property Services Ltd aims to provide the highest standards of service to all its customers. To ensure that your interests are protected, in the unlikely event that we do not provide the service you were expecting, we offer both an internal and external complaints procedure. Internal Complaints Procedure If you believe you have a grievance, please write in the first instance to “The Property Manager” at: 23/24 Market Place Reading RG1 2DE The grievance will be acknowledged immediately, investigated thoroughly in accordance with established “in-house” procedures, and a reply sent to the complainant within twenty-one days of receipt of the letter. If, however, you remain dissatisfied with the result of the internal investigation, please write to “The Senior Manager” at: 23/24 Market Place Reading RG1 2DE The Senior Manager and his/her team will thoroughly investigate your complaint, and the results of the complaint at branch level, and will reply within twenty-one days of receipt of your letter. If after this time you remain unsatisfied, Atlantis Property Serviced Limited offers mediation between the complainant and the company. External Complaints Procedure If you remain dissatisfied, Atlantis Property Services Limited will recommend mediation services through ARLA (Association of Residential Letting Agents), NAEA (National Association of Estate Agents) or The Property Ombudsman.
Last updated at 1/28/2015, 2:53:58 AM by allAgents