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Brighton, BN1
4.6/5, 48 Reviews
87% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
95% sales fee satisfaction
67% letting fee satisfaction
Incepted in 2003, Spencer & Leigh was formed and continues to be run by Spencer Turner and Leigh Brand, being widely recognised as a market leader within the city of Brighton & Hove.
Having a marketing office in Patcham servicing the city and beyond, along with a lettings office in Portslade, their friendly pro-a
ctive ethos has helped thousands of clients conclude their property sale, purchase or let in a stress-free fashion. In addition, they are able to offer mortgage advice via their partnership with The Finance Planning Group, conveyancing via their hand-selected panel of solicitors, building survey’s and removals. All in all, a true one-stop solution.
"Spencer & Leigh never..."
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1 Star Review
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By : 'Victoria'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : BN1
11 Nov 2021
People found this helpful0
Spencer & Leigh never treat tenants as humans, every staff treats us like we have no human rights and that we are stupid. Our landlords also lied to us about a few things that they promised, and Spencer & Leigh let it happen. 1. Our landlord said our electricity bill will be near nothing due to the fact that there are solar panels. However, once we moved in, we then found out that none if the power the solar panels generate goes into our electricity bills, instead they go into our landlords' bank accounts, and of course we don't get any discounts on our electricity bills. 2. Before moving in, our landlords said they wanted to save having to get rid of some old furniture (sofa, chairs, beds, chests of drawers), so asked if we would use them, if so they can leave them here. But if we ever want to get rid of them and get our own furniture because they were quite old, then we can do so. So we agreed because it saved them having to spend money and effort, and we didn't mind having them in our home temporarily. However, they now said that they want everything they left behind to be here in perfect conditions. 3. We pay £1400 per month, yet, when our boiler broke in cold season with no hot water or heating, our landlords refuse to pay £75 to get a plumber in asap. Instead, they decided to use their warranty which is super slow, and had us wait a few days until someone comes in to have a look (not necessarily get it fixed). At the mean time, no temporary solutions were provided. We looked online for information, and having no hot water is considered an emergency, therefore landlords have the duty to get it fixed within 24hr. Both me and my husband works in professional jobs, and they suggested us to either fill up the bath with a small kettle, or to not shower for days. After leaving this review, they immediately dropped by and handed us two electric heaters and asked us to please delete this review. They also said they would give us £50 to stay at a hotel for ONE NIGHT where we would need to cover the extra costs, while we didn't have heat and hot water for THREE days. 4. We are moving out when Brighton had the massive strike with no rubbish being picked up for weeks, resulted in our garden filled with bags of rubbish, and Spencer & Leigh told us to put all the rubbish in our car when we leave otherwise we will be charged. 5. When we moved in, our landlords had left lots of items in the property, for example paints, floor oils, cleaning products, light bulbs, hangers, and there were even milk left in the fridge. When we moved out, we left all of their items there thinking that they would want to keep them there for future uses, however, Spencer & Leigh took photos of all the items that our landlords left, blamed that we left items behind and tried to charge us. 6. During Covid, when most landlords have given help to tenants, reducing rent, delaying rent or even canceling rent, we did not receive any help, nor did we even asked for it. And when it comes to us asking if we can have a 5-month contract or a rolling contract for 5 months after being here for two years and not missing one rent, they refused to do so and chose to kick us out early. We asked to have a 5-month contract rather than 6-month contract because we are moving to another country, and now we are left in a very difficult situation because we don't know where we can go after the date they wanted us out and before we move. We even asked if we can just leave two weeks after the date and they still refused. There are also many other moments when we felt that we were forced by our landlords and Spencer & Leigh to do certain things which are totally unfair, and felt that we were not treated with any respect.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 95% | £36,000 | £650,000 |
| Lettings | 67% | 67% | £925 | £925 |
Areas covered
- BN1
Address
Spencer & Leigh
108 Old London Road, Brighton, Brighton and Hove
BN1 8YA
01273 565566
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Spencer & Leigh Branches (View All 2)
We have used Spencer Leigh ...
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5 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN1
25 Nov 2025
People found this helpful0
We have used Spencer Leigh the second time. On both occassions, we have found them to be honest and efficient. The staff are always friendly and have a can do attitude. They know their area and you can be assured that the information they are giving you is spot on. Highly... Read Full Review
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House ...
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5 Star Review
By : 'AS'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN41
8 Sept 2023
People found this helpful0
Sue has provided us with excellent support & guidance through a protracted house sale, probably wouldn't have happened without her commitment and efforts to iron out delays and obstacles. Strongly recommend Sue and the rest of the team at Spencer &... Read Full Review
Comments (1)Was this helpful?:
By : Sue Wilkinson
9 Sept 2023Thank you for the lovely review Anthony. It was a pleasure to assist with the move. Best wishes...
Spencer & Leigh ...
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5 Star Review
By : 'Eric'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN1
16 Aug 2023
People found this helpful0
Spencer & Leigh helped our family with the sad sale of our parents home. The team did everything to make our experience as painless as possible at a very challenging time. We can't recommend them highly... Read Full Review
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We recently used Spencer ...
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5 Star Review
By : 'Daisy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN1
30 Nov 2021
People found this helpful1
We recently used Spencer & Leigh to buy our first house and would recommend. Simon was great throughout the whole process and offered advice when needed helping everything run... Read Full Review
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Spencer & Leigh never ...
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1 Star Review
By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN1
11 Nov 2021
People found this helpful0
Spencer & Leigh never treat tenants as humans, every staff treats us like we have no human rights and that we are stupid. Our landlords also lied to us about a few things that they promised, and Spencer & Leigh let it happen. 1. Our landlord said our electricity bill will be near nothing ... Read Full Review
Comments (0)Was this helpful?:
I have used Spencer and Leigh ...
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5 Star Review
By : 'Sharon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN1
15 Jul 2021
People found this helpful0
I have used Spencer and Leigh to buy sell and find tenants. I have always found them to be polite, approachable and professional. I would highly recommend using their... Read Full Review
Comments (1)Was this helpful?:
By : James Morris MNAEA
16 Jul 2021Thank you for your kind review Sharon. It's always a pleasure to assist you. Best wishes James...
Great experience, very ...
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5 Star Review
By : 'Sara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
15 Apr 2021
People found this helpful0
Great experience, very professional and polite. Always helpful for any needs and quick in solving problem. I had a problem with the fridge and was solved very... Read Full Review
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Entirely positive experience ...
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5 Star Review
By : 'Terry'
Services : Sales( As a Buyer )
Sold price : £172000
Would you recommend ? : Yes
Postcode : BN1
12 Apr 2021
People found this helpful0
Entirely positive experience with this reassuringly established, experienced and professional company. Excellent, prompt and carefully managed comms between all parties throughout, that lead to what was a difficult purchase, finally complete. Not an easy balance to strike. I am certainly happy and... Read Full Review
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I would like to say how ...
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5 Star Review
By : 'susan'
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : Yes
Postcode : BN41
19 Jan 2021
People found this helpful0
I would like to say how pleased I was with the way the staff at Spencer & Leigh helped to sell my house. Despite the problems created by the covid lockdown they were always working hard on my... Read Full Review
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Cant fault their service. I ...
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5 Star Review
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : BN41
17 Nov 2020
People found this helpful0
Cant fault their service. I had never sold a property so all was new to me. Everything was very straight forward. Very helpful, answered any queries we had quickly. Very approachable. I would... Read Full Review
Comments (1)Was this helpful?:
By : James Morris MNAEA
18 Nov 2020Thank you for your kind words Mark. It was a pleasure dealing with...
Great ...
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5 Star Review
By : 'Nicky'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : BN1
9 Nov 2020
People found this helpful0
Very reassuring when things got tough and nothing was too much hassle. Got the deal we wanted In the end. Thank you all for your... Read Full Review
Comments (1)Was this helpful?:
By : James Morris
9 Nov 2020Thank you for your kind words Nicky. Best wishes...
Sue, the Senior Negotiator, ...
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5 Star Review
By : 'MOREL'
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : Yes
Postcode : BN1
6 Nov 2020
People found this helpful0
Sue, the Senior Negotiator, was great at getting us a good price for our house and worked tirelessly with our buyer from introduction to exchange and then on to provide great customer service not only for us but also for our buyer. Sue proved that buying/selling is not only about money but about... Read Full Review
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Spencer and Leigh were ...
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5 Star Review
By : 'Lisa'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : BN1
4 Nov 2020
People found this helpful0
Spencer and Leigh were brilliant throughout what was a very difficult move! I think I drove them mad with phone calls, but they were polite, courteous but most of all hugely helpful and efficient at all times. I wouldn't hesitate to use them again. Thank You James and the... Read Full Review
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Spencer & Leigh ...
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5 Star Review
By : 'Ben'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : BN1
8 Oct 2020
People found this helpful0
Spencer & Leigh completely fulfilled our expectations when it came to selling our house. Their communication was excellent. We were kept in the loop with progress throughout. Sarah went above and beyond to contact us even when she was away on a family holiday! They are a superb estate... Read Full Review
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Spencer & Leigh were ...
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5 Star Review
By : 'Di'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN1
8 Oct 2020
People found this helpful0
Spencer & Leigh were excellent, their communication and advice were gratefully appreciated. My special thanks go to Sarah, Sue, James and Simon. I have no hesitation in recommending... Read Full Review
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happy to recommend Spencer ...
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5 Star Review
By : 'heather'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN1
28 Aug 2020
People found this helpful0
happy to recommend Spencer and Leigh, Patcham branch. the sale of our mothers house went through quickly and smoothly despite all the constrictions regarding Covid... Read Full Review
Comments (1)Was this helpful?:
By : James Morris
28 Aug 2020Thank you for your kind words Heather. A pleasure to assist you...
fantastic ...
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5 Star Review
By : 'Louise'
Services : 20
Sold price : £390000
Would you recommend ? : Yes
Postcode : BN1
27 Aug 2020
People found this helpful0
Spencer was fantastic and helpful to me as I had recently lost my parents and was selling the family home. They team organised all the viewings and it was hassle free to me. Very organised. They also recommend a solicitor who was very efficient and... Read Full Review
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By : James Morris
27 Aug 2020Thank you for your kind words Louise. It was lovely to assist with the sale...
Cannot recommend this estate ...
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5 Star Review
By : 'Tess.'
Services : Sales( As a Vendor )
Sold price : £412000
Would you recommend ? : Yes
Postcode : BN1
17 Aug 2020
People found this helpful0
Cannot recommend this estate agent high enough ..they have done it again second time in two years. ..many thanks to the great team that makes them the best agent... Read Full Review
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Couldn’t of asked ...
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5 Star Review
By : 'Phil'
Services : Sales( As a Vendor )
Sold price : £490000
Would you recommend ? : Yes
Postcode : BN1
3 Aug 2020
People found this helpful0
Couldn’t of asked for more from Sue and James and the team at Spencer & Leigh. Always kept in contact and were very reassuring during a difficult period with the pandemic outbreak coming just after our sale - highly recommend this agent... Read Full Review
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We sold our property through ...
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5 Star Review
By : 'Ann'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : BN1
27 Jul 2020
People found this helpful0
We sold our property through Spencer & Leigh and we found them very professional and efficient. Always keeping us informed through the process and supporting us when needed. Would have no hesitation in recommending... Read Full Review
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