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Gateshead, NE9
3.8/5, 6 Reviews
67% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
"Long standing..."
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2 Star Review
By : 'Mr Black'
Services :
Rent PCM : £495
Would you recommend ? : No
Postcode : NE8
5 Oct 2021
People found this helpful1
I have reported repairs with regards a leaking roof that created severe mould in the bedroom which took around six months before they did anything about it. This only then was executed due to my reporting this to the local council who upheld my complaint. Ten months on and they have still not completed the work and sleeping in a bedroom that affects my health issues. Why do tenants have to suffer so much when all l want us to live in a clean and repaired home, is this too much to ask?
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By : Rob Thorne
21 Oct 2021Good Morning Mr Black, We feel that the comments made above have very much been written to enforce this complaint, rather than expressing the truth. To begin with you have been aware for the last few months that we have had multiple roofers look at the problem with them not being able to find where the leak has been coming from. The mould/damage is limited to one room which you could not use in the interim. It would be absolutely no benefit to anyone to correct the damage inside until the roofing work has been repaired. It now has and the internal works have been booked to be rectified. You have also failed to mention a new radiator was installed in the effected room to ease the problem and having reported a problem with your boiler on Friday you had a new one installed the following Monday morning. If we are that terrible at correcting repairs, why was this done so quickly? You did also shout at the roofer who came out to do the work and turned him away initially, as well as there being other areas of your tenancy at present you have not adhered to. We also feel why do agents, landlords and contractors suffer at the hands of tenants who have unreasonable expectations.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £49,000 | £222,000 |
| Lettings | 0% | 99% | £440 | £495 |
Address
Hunters Estate Agents
513 Durham Rd, Gateshead, Tyne & Wear
NE9 5EY
0191 491 4915
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hunters Estate Agents Branches (View All 219)
Long standing ...
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2 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : NE8
5 Oct 2021
People found this helpful1
I have reported repairs with regards a leaking roof that created severe mould in the bedroom which took around six months before they did anything about it. This only then was executed due to my reporting this to the local council who upheld my complaint. Ten months on and they have still not... Read Full Review
Comments (1)Was this helpful?:
By : Rob Thorne
21 Oct 2021Good Morning Mr Black, We feel that the comments made above have very much been written to enforce this complaint, rather than expressing the truth. To begin with you have been aware for the last ...
Extremely difficult and ...
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5 Star Review
By : 'CLAIRE'
Services : Sales( As a Vendor )
Sold price : £49000
Would you recommend ? : Yes
Postcode : NE9
29 Sept 2019
People found this helpful0
Extremely difficult and unique circumstances but the staff at Hunters Gateshead were extremely professional and knowledgeable throughout the sale. They kept me informed every step of the... Read Full Review
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I was a tennant of one of the ...
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5 Star Review
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : NE9
18 Jul 2019
People found this helpful0
I was a tennant of one of the properties that Hunters managed. I found them extremely friendly, professional and helpful. Plus the maintainance team/contractors that visited for routine gas checks etc was just as friendly and always did a great job. I could not recommend the whole Hunters team any ... Read Full Review
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Hunters recently sold a house ...
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5 Star Review
By : 'John'
Services : Sales( As a Vendor )
Sold price : £222000
Would you recommend ? : Yes
Postcode : NE9
18 Jul 2019
People found this helpful0
Hunters recently sold a house on our behalf. The service was excellent from start to finish with the right amount of help along the way. The selling price was discussed and we took their advice. We received nearly the full asking price. Rob Thorne who we dealt with was very personable and ... Read Full Review
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Terrible! ...
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1 Star Review
By : 'Diane.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE8
15 Apr 2019
People found this helpful3
Kept waiting 2 months for a property I was interested in to rent. Arrived for veiwing no answer at door told by Hunters to wait until the end of the month. End of month comes and goes no conract from Hunters on ringing them to enquire was told someone would ring me back again no one did. Rang... Read Full Review
Comments on Agent Fees
Bad
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Sale of Clephan ...
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5 Star Review
By : 'Anthony'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE11
5 Feb 2019
People found this helpful0
Rob and his team have been exceptional in assisting me in the purchase of my property. It was not a straight forward sale but thanks to their knowledge and experience they managed to make it a very smooth process and very fast too. The experience has been great and I will definitely be using... Read Full Review
Comments on Agent Fees
Very good
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