Tristans Uk Ltd

Sure that landlords rate this service highly. But it takes two to sustain /create a good tenancy, you need happy tenants and guarantors. Recent experience of this agency, as a guarantor for a 22 year old student is really poor and you do not respond to online contact requests. I Queried why I needed to ask someone to provide a reference for me as guarantor, having already supplied bank statements and earnings ( up to date ) and agreed to a credit check. Female staff approach was take it or leave it if they want tenancy and I could leave my job tomorrow (?) . and they started mis quoting the law at me. Rude and actually wrong. VOUCH the software company you use stated that the question requiring to provide a work place reference for me as guarantor was specifically on Tristan's dashboard at their discretion - it could be removed. Asking me to give my directors mobile when you had a credit check and proof of earnings is not just over the top - it is possibly illegal . GDPR states that you should gather the minimum required for the task. You had a credit check. You had proof of earnings and bank statement ( from that day) .If you had responded to a request to contact me about this we could have been discussed privately .... shame. Hence the review. If you treat, articulate people who have a roof over their head and are financially secure like this, I hate to think how you treat people who may be vulnerable. Customer service training needed.