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PropertyTime
4.4/5, 35 Reviews
82% Recommended
100% sales valuation accuracy
93% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
PropertyTime has quickly established itself as a leading London estate agency specialising in Residential Sales and Lettings Covering the areas of: North, Northwest & Central London.
Situated within the prominent location of Belsize Lane only moments from Belsize Village, PropertyTime has set up with the express a
im of setting a new and unparalleled level of delivery for landlords, tenants, vendors and buyers.
Using the latest in computer and internet technology in order to give you the highest level of service, our greatest strength is the genuinely warm, friendly and highly professional approach that we offer to all our clients.
We pride ourselves on having built a reputation based on trust and personal recommendations, as a proprietor driven agency you can have the full confidence that the people you are dealing with have the motivation to provide you with the best level of service and advice.
To maximise the opportunity of providing a reliable, highly committed and efficient level of service and to market your property to its highest potential our office will remain open six days a week till late, with a team of professional staff dedicated to easing you through all stages of services required within the property industry. We are confident we can make the whole process a smooth and enjoyable one for you.
So whether buying a new home, selling or letting your property, or looking for a property to rent please do not hesitate to contact us on 020 7794 2008, where one of our helpful members of staff will be anticipating your call, for free and friendly advice on all property aspects.
"Awful experience...."
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1 Star Review
By : 'Grounds'
Services : Letting(As a Tenant)
Rent PCM : £1475
Would you recommend ? : No
Postcode : N19
10 Jun 2021
People found this helpful1
Awful experience with the agent. Although we paid our holding deposit, they didn’t take the property down from the market. More than ten days passed without knowing when we can move in, or even our offer was accepted. We had to find elsewhere, as we have to move our current flat within two days. When we asked for our refund, we didn’t receive any response whatsoever. We still haven’t received our holding deposit back nor any response to our email.
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By : Charlotte Wilkins
10 Jun 2021Dear Mr Grounds, Thank you for taking the time in leaving a review for us, we are sorry to hear you have not been happy with the letting process. As we had made you aware at an early stage and after gathering more information from you regards to your employment status we were unable to process the letting for you. There was a small delay (of one week) in coming back to you as we were waiting to hear back from the landlady with her final decision on the matter. We had stated within our terms that the letting was subject to contract and satisfactory references being gathered. Once it was established you had withdrawn your application we processed and refunded your full one weeks holding deposit (within the three working days as stated within our terms). As members of Safe Agents (Safeagents.co.uk) your holding deposit payment was protected and secured within our client account at all times during this process. We are sorry we have been unable to assist you further at this time, and would like to wish you all the best in your new home search. PropertyTime
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Latest Reviews
Belsize Park one-bed flat
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 89% | £320,000 | £550,000 |
| Lettings | 93% | 89% | £735 | £2,817 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 13 | 2 | 6 | 1 | 3 | 0 | 2 | 0 | 4 | 4 |
Areas covered
- NW3
Address
PropertyTime
88 Belsize Lane, London,
NW3 5BE
02077942008
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 11:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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NW3 one-bed flat ...
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5 Star Review
By : 'Belsize'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Owner )
Would you recommend ? : No
11 Aug 2025
People found this helpful
I recently used Property Time to my flat in Belsize Park. Very positive experience. I am always very confident with the tenants that they work with, Property Time are very thorough, and have wellreferenced, professional tenants. Property Time have great local and industry experience, and are fully ... Read Full Review
Comments (0)Was this helpful?:
Geraldine has been very ...
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5 Star Review
By : 'gary'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Tenant )
Rent PCM : £735
Would you recommend ? : Yes
Postcode : NW3
13 Oct 2021
People found this helpful0
Geraldine has been very helpful and responsive. Without her assistance, I wouldnt be able to move in and might cost more delays. my genuine thank you to ... Read Full Review
Comments (0)Was this helpful?:
PropertyTime is a small ...
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5 Star Review
By : 'Robert'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : NW3
13 Oct 2021
People found this helpful0
PropertyTime is a small agency, but they get the job done. They provide an extremely high standard of service with unflagging energy to achieve the client's objective, in my case letting. I have been using them for nearly 7 years. The highly trained and motivated administration department ... Read Full Review
Comments (0)Was this helpful?:
Ken at Property Time was ...
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5 Star Review
By : 'John'
Branch : Hampstead, 88 Belsize Lane
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW3
28 Sept 2021
People found this helpful0
Ken at Property Time was amazing. His knowledge and gauge of the market was spot on. He was realistic with his appraisal, but also positive and optimistic. He worked very hard engaging with potential buyers and ensured they had as much information as possible to make a well informed decision. ... Read Full Review
Comments (0)Was this helpful?:
I would absolutely recommend ...
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5 Star Review
By : 'Joe'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW3
22 Sept 2021
People found this helpful0
I would absolutely recommend property time to any prospective tenant. Geraldine especially was extremely helpful, always responded to any queries straight away, and provided me with all the relevant details without asking. Overall excellent service, communication was always clear which was really ... Read Full Review
Comments (0)Was this helpful?:
Five ...
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5 Star Review
By : 'Eleftherios'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N6
25 Aug 2021
People found this helpful0
ProperyTime are so professional and Geraldine was so friendly, helpful and efficient and achieved in no time what seemed ... Read Full Review
Comments (0)Was this helpful?:
Property Time Staff are ...
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5 Star Review
By : 'David'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Owner )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : NW3
25 Aug 2021
People found this helpful0
Both Ken and Geraldine are marvellous!!!! Efficient and enthusiastic, and super-capable too - they know how to get things ... Read Full Review
Comments (0)Was this helpful?:
Ken showed us the property we ...
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5 Star Review
By : '221'
Branch : Hampstead, 88 Belsize Lane
Services : Online Auctions
Sold price : £495000
Would you recommend ? : Yes
Postcode : N6
29 Jun 2021
People found this helpful0
Ken showed us the property we were interested in, not only he was very helpful and professional taking his time to explain us all the details related to the property but also sharing his own contacts to get all the help we needed. Unfortunately my budget was not enough for the property we saw but ... Read Full Review
Comments (0)Was this helpful?:
Awful experience. ...
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1 Star Review
By : 'Grounds'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : No
Postcode : N19
10 Jun 2021
People found this helpful1
Awful experience with the agent. Although we paid our holding deposit, they didn’t take the property down from the market. More than ten days passed without knowing when we can move in, or even our offer was accepted. We had to find elsewhere, as we have to move our current flat within ... Read Full Review
Comments (1)Was this helpful?:
By : Charlotte Wilkins
10 Jun 2021Dear Mr Grounds, Thank you for taking the time in leaving a review for us, we are sorry to hear you have not been happy with the letting process. As we had made you aware at an early stage and...
Happy first time ...
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5 Star Review
By : 'Vanessa'
Branch : Hampstead, 88 Belsize Lane
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW3
26 Feb 2021
People found this helpful0
We had a fantastic experience buying our first home with Property Time! Excellent, fast communication, even on weekends. They accommodated our time schedule by arranging late viewings into the evening. Would highly recommend their ... Read Full Review
Comments (0)Was this helpful?:
I have just used Property ...
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5 Star Review
By : 'David'
Branch : Hampstead, 88 Belsize Lane
Services : Sales( As a Buyer )
Sold price : £550000
Would you recommend ? : Yes
Postcode : N6
18 Feb 2021
People found this helpful0
I have just used Property Time ( Ken) to buy a property in Highgate N6 . I found them to be professional and helpful in contact and help . They "went the extra mile " in chasing up solicitors/vendor etc to get this done . I will be using them also to rent out a property of mine having ... Read Full Review
Comments (0)Was this helpful?:
Awful experience in trying to ...
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1 Star Review
By : 'Jackie'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N10
29 Dec 2020
People found this helpful0
Awful experience in trying to rent a property in Highgate. Once I had arranged a viewing, the agent became totally unresponsive, leaving me to wait outside the door for over 20 minutes. When he finally turned up, the flat was nothing like the pictures shown online. It makes me wonder how anyone ... Read Full Review
Comments (1)Was this helpful?:
By : Charlotte Wilkins
4 Jan 2021Dear Jackie, Thank you for your time leaving a review for us, our office has been closed over the festive period hence the delay in our reply. We have checked our records and can confirm that the ...
Would not ...
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1 Star Review
By : 'Nicola'
Branch : Hampstead, 88 Belsize Lane
Services : 20
Would you recommend ? : No
Postcode : NW3
14 Aug 2020
People found this helpful1
I telephoned last Friday morning to try to make an appointment to view a 2 bed flat in Archway Road the following Friday. The receptionist said she would pass message on. Rang again Monday and Tuesday, and she gave me Ken Inces email. i emailed Ken and he apologised and assured me in his email ... Read Full Review
Comments (0)Was this helpful?:
Sellers and buyers beware, it ...
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1 Star Review
By : 'S'
Branch : Hampstead, 88 Belsize Lane
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N19
5 Aug 2020
People found this helpful0
Sellers and buyers beware, it is near on impossible to arrange a viewing with this company. When you call, the only person you can speak to is a receptionist who can only take messages. Whereas with other estate agents you can make a viewing directly with one call, Property Time say they will call ... Read Full Review
Comments (1)Was this helpful?:
By : PropertyTime
5 Aug 2020Hi, thank you for your feedback. We are sorry to hear you feel you have not had a good experience when trying to arrange a sales viewing with us for the second time. As previously discussed, since...
Great ...
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5 Star Review
By : 'Grettel'
Branch : Hampstead, 88 Belsize Lane
Services : 20
Would you recommend ? : Yes
Postcode : N2
26 Feb 2019
People found this helpful0
Ken is an escellent agent that goes above and beyond, besides being thoughtful and friendly. We felt very comfortable and even if this particular opportunity couldn't be materialised we will contact him in the ... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
An agency that puts its ...
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5 Star Review
By : 'Belsize'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW3
3 Jan 2019
People found this helpful0
I have been a Belsize Park landlord for 40 years and have employed Property Time for the last 4/5. Simply put, this agency with its most professional methods, allows me to be sure that all legal and administrative requirements are fulfilled; and its unswerving adherence to finding me ... Read Full Review
Comments on Agent Fees
I have found Ken reasonable in negotiating a fee structure
Comments (0)Was this helpful?:
Charlotte has continuously ...
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5 Star Review
By : 'Donna'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : NW3
16 Nov 2017
People found this helpful0
Charlotte has continuously been professional and responsive. She is very reliable and together with Ken they make a great team. Would like to always rent out a property and deal with ... Read Full Review
Comments on Agent Fees
Great
Comments (0)Was this helpful?:
Ken was wonderful. He had ...
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5 Star Review
By : 'lcam'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW3
13 Nov 2017
People found this helpful0
Ken was wonderful. He had excellent knowledge of the property and clearly had taken his time to learn the history of the flat and all of the pertinent information. Further, he managed to show us the benefits of the flat and location without every making us feel pressured or forced. I would ... Read Full Review
Comments (0)Was this helpful?:
I found Property Time to be ...
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5 Star Review
By : 'Andrew'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW3
17 May 2017
People found this helpful0
I found Property Time to be fast moving and pro-active. Our property was let within two days with multiple offers received at the asking price. Management of process charming and ... Read Full Review
Comments on Agent Fees
I found fees requested fair and Ken flexible in how they were structured.
Comments (0)Was this helpful?:
Very helpful and professional ...
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5 Star Review
By : 'Jani'
Branch : Hampstead, 88 Belsize Lane
Services : Letting( As a Tenant )
Rent PCM : £2817
Would you recommend ? : Yes
Postcode : NW3
5 Apr 2017
People found this helpful1
Very helpful and professional service. Everything went very smoothly and staff's attitude is perfect. No matter what I needed, they delivered and nothing was ever a problem. I would definitely recommend ... Read Full Review
Comments on Agent Fees
I was happy with the fees.
Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman. What will happen next? • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 5/21/2024, 6:43:18 AM by allAgents
