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EC Lettings
4.7/5, 44 Reviews
93% Recommended
83% letting valuation accuracy
88% letting fee satisfaction
No description for branch.
"I would highly..."
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5 Star Review
Emma
By : 'Andrew'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CH3
21 Jul 2021
People found this helpful0
I have used Emma Creasey Lettings for several years and have always found them to be extremely helpful and professional. The staff are always lovely and nothing is too much trouble - just what you want!
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Latest Reviews
Rebecca Cleaver
Jon Clauson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 83% | 88.00% | £550 | £2,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 11 | 1 | 27 | 2 | 0 | 0 | 0 | 0 | 2 | 1 |
Areas covered
- CH1
- CH3
- CH4
- CW6
- LL13
- SY14
Address
EC Lettings
Century House, Old Mill Place, High Street, Chester, Cheshire
CH3 9RJ
01829 771505
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Emma Creasy Lettings: ...
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5 Star Review
By : 'Clara'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Would you recommend ? : No
10 Nov 2025
People found this helpful0
My experience with Emma Creasy Lettings has been excellent, from the first time I casually popped into the office asking advice, through to Emma's visit to my house and finally to their securing of a highly suitable tenant. I'm thrilled to have been able to go with a local lettings agent and ... Read Full Review
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First time renting, the ...
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5 Star Review
By : 'Rebecca'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CW6
3 Oct 2025
People found this helpful1
First time renting but the customer care we received was ... Read Full Review
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Sarah was ...
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5 Star Review
By : 'Rebecca'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : 2
Would you recommend ? : Yes
Postcode : CW6
26 Sept 2025
People found this helpful
Sarah has been amazing with going through the process of renting through EC Lettings. From first contact through to completion its been seamless, communication has been amazing too. Made moving stress free. Thank you so much ... Read Full Review
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Just brilliant from start to ...
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5 Star Review
By : 'Jon'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Sold price : £1875
Would you recommend ? : Yes
Postcode : CW6
7 May 2025
People found this helpful
Just brilliant from start to finish. Excellent tenant secured and faultless ... Read Full Review
Comments on Agent Fees
Very fair
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We have had nothing but ...
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5 Star Review
By : 'The'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : CW6
16 Aug 2024
People found this helpful0
We have had nothing but excellent service from Emma Creasey Lettings. Over the last 8 years they have found lovely tenants and the property has never been empty. The highly professional service provided has been second to none. Also the support given to us has been invaluable. We thoroughly ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey Lettings
16 Aug 2024Thank you so much for taking the time to leave this review, it has been a pleasure working with...
We have had nothing but ...
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5 Star Review
By : 'The'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : CW6
16 Aug 2024
People found this helpful0
We have had nothing but excellent service from Emma Creasey Lettings. Over the last 8 years they have found lovely tenants and the property has never been empty. The highly professional service provided has been second to none. Also the support given to us has been invaluable. We thoroughly ... Read Full Review
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Fantastic service from start ...
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5 Star Review
By : 'Jo'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CH3
2 Aug 2024
People found this helpful0
Fantastic service from start to finish. Nothing is too much trouble. They were easy to contact and put all our worries away. Super quick with responses to queries and questions. Amazing ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey Lettings
2 Aug 2024Thank you so much Jo, we wish you every happiness in your new...
ECL.We were introduced to ...
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5 Star Review
By : 'Ian'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : CW6
3 Jun 2024
People found this helpful0
ECL. We were introduced to Emma from Emma Creasey letting by a neighbour and from our introduction to the letting of our property and the management thereafter things have run seamlessly. The property was marketed on-line prior to the weekend ahead, by the following Wednesday ECL had managed a ... Read Full Review
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I have been so pleased with ...
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5 Star Review
By : 'Jan'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CH3
2 May 2024
People found this helpful0
I have been so pleased with the service I have received from this company. I became a landlord after becoming executor and beneficiary to my late father and had very little idea what I was doing having no experience with this sort of business. ECL have been amazing and nothing is too much trouble ... Read Full Review
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Thank you Emma and Sarah, I ...
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5 Star Review
By : 'Robert'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : CW6
25 Oct 2023
People found this helpful0
Thank you Emma and Sarah, I rented via yourselves for 18 months and your service was very fair and ... Read Full Review
Comments (1)Was this helpful?:
By : emma Creasey
7 Nov 2023Thank you Robert for taking the time to give such a kind review. Always much...
I would highly ...
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5 Star Review
By : 'Andrew'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Owner)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : CH3
21 Jul 2021
People found this helpful0
I have used Emma Creasey Lettings for several years and have always found them to be extremely helpful and professional. The staff are always lovely and nothing is too much trouble - just what you ... Read Full Review
Comments (0)Was this helpful?:
Exceptionally easy to deal ...
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5 Star Review
By : 'J&'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SY14
16 Jun 2021
People found this helpful1
Exceptionally easy to deal with and very pro-active and friendly from start to finish and during the teething phase of the early stages of moving into the property. Highly recommended, thorough in every ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey Lettings Team
18 Jun 2021Thank you so much for taking the time to leave a review and we hope you'll all be very happy in your new...
Exceptionally easy to deal ...
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5 Star Review
By : 'jim'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LL12
15 Jun 2021
People found this helpful0
Exceptionally easy to deal with and very pro-active and friendly from start to finish and during the teething phase of the early stages of moving into the property. Highly recommended, thorough in every ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey
15 Jun 2021Dear Jim, Thank you very much indeed for taking the time to review, we very much appreciate your kind comments and we hope you enjoy your lovely new home! Best wishes from all the Team at...
Great Agency with very ...
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5 Star Review
By : 'Simon'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CH3
17 Feb 2021
People found this helpful0
Great Agency with very professional and friendly staff. Paper work and questions all handled quickly and comprehensively. Snags with house sorted within ... Read Full Review
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Excellent letting ...
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5 Star Review
By : 'Mike'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (Property Management)
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : CH3
10 Feb 2021
People found this helpful0
They are easily approachable for any problems, no matter how small and seemingly unimportant. As a landlord they rapidly sort any issues that arise with the tenants or property to a solution that suits us ... Read Full Review
Comments (0)Was this helpful?:
Excellent service received. ...
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5 Star Review
By : 'Kerry'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CW6
26 Nov 2020
People found this helpful0
Excellent service received. Very efficient, friendly and great customer service. They helped us find a home very quickly and easily. Kate & Angela have been amazing! I would highly recommend using Emma Creasey Lettings ... Read Full Review
Comments (1)Was this helpful?:
By : Glyn Wilton
15 Nov 2025I had an excellent experience with EC lettings. Sarah, who showed me the property, was extremely professional, friendly, and incredibly knowledgeable. She answered all my questions with confidence...
Terrible ...
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1 Star Review
By : 'April'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CW6
23 Sept 2020
People found this helpful4
I found a property that we liked for our daughter to rent. As being deaf myself I used text relay to make a call. She give us a terrible attitude asking me to email instead as its quicker and easier when I couldn't access to email at the time and I tried to explain that I would like to view ... Read Full Review
Comments (1)Was this helpful?:
By : emma creasey
23 Sept 2020Thank you for your review. This is now the second site that you have posted the review on. We can only apologise, having not ever used the Text Relay service with a very poor explanation given by...
Very professional service ...
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5 Star Review
By : 'Gill'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CH3
22 Oct 2019
People found this helpful0
Very professional service with pleasant people, who understand the clients needs and are proactive in helping them to find the right property. Would definitely use them ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey
23 Oct 2019Dear Mrs Noscoe Thank you very much for taking the time to write such a lovely review. WE are delighted that you have purchased your home and if we can be of any assistance in the future please do...
Great ...
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5 Star Review
By : 'David'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CW6
23 Jul 2019
People found this helpful0
Excellent service provided and the staff are very friendly and knowledgeable. The process was smooth and transition into our new home ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey
23 Jul 2019Dear David, Thank you very much for your kind review, it is much appreciated. We hope that you settle well into your new home. Kind regards...
From the beginning Emma ...
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5 Star Review
By : 'Raluca'
Branch : Tattenhall, Century House, Old Mill Place, High Street
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CH3
4 Jul 2019
People found this helpful0
From the beginning Emma Creasey Lettings team has been very understanding and helpful and managed to secure me the property I wanted without even seeing me first. They are very professional and knowledgeable and take minutes to reply to ... Read Full Review
Comments (1)Was this helpful?:
By : Emma Creasey
4 Jul 2019Dear Raluca Thank you for your review, we very much appreciate you taking the time. We hope that you are settling into your new home and indeed enjoy living there. Kind...
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Tenant Fees
Holding Fee
£0 (inc. VAT),On Completion
Holding Deposit Payable within 24 hours of Agent informing prospective Tenant that the property will be reserved whilst reference checks and preparation for a Tenancy Agreement are undertaken. Held in accordance with Tenant Fees Act 2019. The Holding Deposit will become refundable unless one of the events listed in Schedule 2 of the Tenant Fees Act 2019 occurs. Payable when rent has been outstanding for 14 days or more. Interest will be charged at no more than 3% above the Bank of Englands Rate. Replacement key or security device. Cost of replacing a key or security device plus £15 per hour if carried out by Agent. If it is necessary that a professional locksmith complete any works charges will be the Tenants responsibility upon receipt of invoice / receipt. Emma Creasey Lettings Ltd are members of ARLA with membership number C0123628. Emma Creasey Lettings Ltd subscribe to the ARLA Client Money Protection Scheme. Independent redress is provided by the The P
Last Updated On 20/06/2019, 3:27 PM by 0
Holding Deposit Payable within 24 hours of Agent informing prospective Tenant that the property will be reserved whilst reference checks and preparation for a Tenancy Agreement are undertaken. Held in accordance with Tenant Fees Act 2019. The Holding Deposit will become refundable unless one of the events listed in Schedule 2 of the Tenant Fees Act 2019 occurs. Payable when rent has been outstanding for 14 days or more. Interest will be charged at no more than 3% above the Bank of Englands Rate. Replacement key or security device. Cost of replacing a key or security device plus £15 per hour if carried out by Agent. If it is necessary that a professional locksmith complete any works charges will be the Tenants responsibility upon receipt of invoice / receipt. Emma Creasey Lettings Ltd are members of ARLA with membership number C0123628. Emma Creasey Lettings Ltd subscribe to the ARLA Client Money Protection Scheme. Independent redress is provided by the The P
Last Updated On 20/06/2019, 3:27 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3/17/2023, 10:39:19 AM by allAgents
