Alan Francis

I would like to share with you the appalling service received from Alan Francis (AF)! I contacted them wanting to sell my rental property and ended up renting it through them until it was sold. I originally dealt with the amazing Josh Kennedy who simply disappeared and never returned, although I ... Read Full Review

Very polite and understanding,assisted with every details and vital information.Thank you ... Read Full Review

We never hear from our property manager Vincent and Charlene Douglas, who is not a property manager and has nothing to do with our property, has been rude, sarcastic and incredibly unprofessional. Do not bother with Alan Francis. Go elsewhere. Our tennants have also had a terrible experience with ... Read Full Review

I very bad experienced customer experience. Letting team change the Rent price suddent after completed the referene process. Letting team agent no further notice when Annual leave and holding the letting progress. No other staff follow up and No reply of our request eMail. Very poor of ... Read Full Review

I have never experienced such a bad customer experience. It took entire one month to them to say a NO. They took entire amount for rent / deposit and finally responded that property is not avaiable to let. Continuous follow up given me this answer 'I am afraid', ... Read Full Review

If you need a tenant, Alan Francis will find it very quickly and will do all other related work unusually fast. They are a dynamic, highly professional group of kind enthusiasts, and it is a pleasure to use their services. Special thanks to Jack, Harvey and ... Read Full Review

I have never experienced such a bad customer experience like this. We are not from the UK and they don't even try to listen and understand you. Their management is awful, and a completely lack of communication. We had to leave the property before end of tenancy, I found somebody that ... Read Full Review

If I could give 0 stars I would! We have been renting with Alan Francis for about 4 months now and they are beyond useless, even their Manager is as awful at customer service as his agents. Before we moved in we were assured that all radiators were working at the property as it was winter time. ... Read Full Review

Worst lettings agent I've used in Milton Keynes. I used their full management service to let my property, for almost 4 years. While the relationship and service was good to begin with, this past 2 years has been awful. To list a few of the issues; · They're incompetent at ... Read Full Review

i am looking for a property in Milton Keynes and i have viewed couple of properties with Alan Francis i didn't like the properties after a month or so break i started viewing properties again i have called Alan Francis they just booked viewing and canceled on the day of viewing without ... Read Full Review

I have let my property out through Alan Francis for 17 years. It's amazing the letting has been a continued without interruption. The colleagues fro Alan Francis are always helpful, from finding new tenants, to fixing problems and communicating issues from time to time. I am very happy with ... Read Full Review

I was looking for a property to rent and had to chase Alan Francis for a month with no success. There is never a consultant available. All times I had to speak with receptionists that take my name and contact, and then no one returns my call. Even after chasing, they only say that my name is noted ... Read Full Review

I am gonna copy what I said on Facebook: The most useless agency to rent a house. First we called to book a viewing for the next day, as we didn't receive any confirmation we called them again and they did not have any registration of us. That day, we booked another viewing for some days ... Read Full Review

The worst company ever !!!!! Stealing money !!!!! The worst customer service ! They just sitting in the office and don’t give a shit about anything ! Didn’t check inventory before have done check out ... Read Full Review

Myself and my family were looking to rent a house around Milton Keynes and surroundings. I called one saturday morning and spoke to an amazing guy named Alex. He immediately recommended a property they had availble and scheduled for a viewing. When we met him he was soo welcoming, kind and ... Read Full Review

Shambolic letting agency. No one met me on moving in day. I had to go to office to collect keys. Loads of glitches that were known about before I moved in and now others upon moving in..have still not been fixed. Managing agents like this need to be held accountable. Can't wait for law to ... Read Full Review

Our house was for sale for several months without success so we changed est agents to Alan Francis and this turned out to be our lucky day. They sent Josh who within a week had sold our house and for the original asking price, truly a miracle worker 😀. Josh is excellent at his role, friendly, ... Read Full Review

Craig sold my property in Tattenhoe recently & I must say there were a few bumps along the way with my buyers being a little demanding to say the least however Craig managed them extremely well & kept the sale together. I must say he has the patience of a saint. He went over & above ... Read Full Review

Awful service!! After my friend spent the night on the streets as the flat door wouldn't unlock they sent someone day after to change the lock (to mention that I have contacted them several times when we moved in the flat and we've been promised many times that someone will fix the door), ... Read Full Review

I have used Alan Francis twice and both times the service has been fantastic. I have just finished my 5 year tenancy and I can't recommend them highly enough. Thanks again for everything Sean Sarah Lewis & ... Read Full Review