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The UK's Largest Customer Review Website for the Property Industry

3.7/5, 37 Reviews
65% Recommended
100% letting valuation accuracy
71% letting fee satisfaction

Maintenance
By : 'Charlie'
Services : Letting(I am a Tenant)
Rent PCM : £1262
Would you recommend ? : Yes
Postcode : ST4
Great living space and fantastic maintenance. I loved staying here and will definitely stay next year. Maintenance man Shak is always on time and does a great job with any problems that occur. Overall, really great place.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 71.00% | £272 | £5,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 24 | 12 | 0 | 0 | 0 | 0 | 0 | 1 |
Student Cribs
St Albans House 57-59 Haymarket, London, Greater London
SW1Y 4QX
0203 758 7000
By : 'Luna'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ST4
I originally booked the room for the next years of University, but after the signing, I greatly suffered depression and panic attacks, so much so that I had to take a gap year. I have called a few times to explain my situation and the person on the phone understood and wanted me to leave the ... Read Full Review
By : 'James'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EX4
Excellent service throughout, super friendly team and an efficient ... Read Full Review
By : 'Caleb'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS6
<p>Great student facilities, I can see why this company is known for "luxury" accommodation. Very good communication throughout my ... Read Full Review
By : 'Rosie'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DH1
I lived in a student house in my second year and am definitely going to resign with them for my final year. Their houses are the best in Durham and they make it so easy to report any problems which are fixed so quickly. Would highly recommend their houses for stress free ... Read Full Review
By : 'Jemima'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DH1
Great customer service and very friendly. Any issues we had got sorted and the accommodation was ... Read Full Review
By : 'Aaliyah'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Rent PCM : £5500
Would you recommend ? : No
Postcode : ST5
DO NOT USE STUDENT CRIBS. moved into a dirty, mouldy, rat-infested house. Took them months to sort out the rats, had to report maintenance issues multiple times before anything was done- usually took them weeks to fix, with them rescheduling jobs multiple times until you chased it up. ... Read Full Review
By : Student Cribs
28 Jul 2023Hello Aaliyah, We are sorry to see your experience has fallen below expectations. We understand you have now spoken with your Property Manager who has confirmed the measures that we have put in...
By : 'Calli'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS3
Would not recommend this company to any students. Have had multiple problems with the house, which take months to sort out due to awful organisation of maintenance. The most recent issue is sewage coming from the shower drain due to a blockage. This issue is still not resolved after contacting ... Read Full Review
By : Student Cribs
13 May 2022Hello Callista, Thank you for your feedback; we are sorry to see that your experience has fallen below expectations. I understand that your Property Manager Andrew has been in touch and visited ...
By : 'Helena'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Rent PCM : £3200
Would you recommend ? : No
Postcode : NG7
Actually awful. They are making us pay £100 for a blocked drain that they only just fixed 24/1/22 and reported on ... Read Full Review
By : Student Cribs
3 Feb 2022Hi Helena. Sorry to hear your experience fell below expectations. We can see that the original issue was resolved on 30/09/21 and the ongoing maintenance issue has been caused by a misuse of the...
By : 'Alexander'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £583
Would you recommend ? : No
Postcode : CF24
Recently tried to sort out a house for next year in Cardiff. This house was for 7 people and there was 6 confirmed people moving into this house with us next year, in the midst of sorting out the 7th person Student Cribs sent us a legally binding contract stating that 6 of us would split the full ... Read Full Review
By : Student Cribs
15 Nov 2021Hi Alex, Thank you for your feedback and sorry that your experience attempting to secure a property was not up to expectations. As our Cribs are in high demand, we can only hold a property...
By : 'Harry'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE2
From the start of our journey with Student Cribs, there was a clear lack of communication from their end. Us as tenants would have to endure long periods of being ignored on email and through the phone. This was very stressful, especially because we were meant to move into a new crib yet the day ... Read Full Review
By : Student Cribs
17 Aug 2021Hi Harry, Thank you for your feedback. We have unfortunately been unable to identify your tenancy. If you would like to discuss with our Team further, please do call our head office: 0203...

By : 'Zak'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : CV5
Although the property manager was a bit of a shambles, our allocated maintenance professional, Shaq, was exceptional. He consistently comes through whenever there is an issue with the ... Read Full Review

By : 'Fletcher'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST5
Amazing service all year round from student cribs, couldn't fault them at all. Maintenance man Shaq especially good, always goes above and beyond no matter what the job, thank you for a such a lovely ... Read Full Review

By : 'Charlie'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Rent PCM : £1262
Would you recommend ? : Yes
Postcode : ST4
Great living space and fantastic maintenance. I loved staying here and will definitely stay next year. Maintenance man Shak is always on time and does a great job with any problems that occur. Overall, really great ... Read Full Review

By : 'Georgia'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST4
Really kind professional and talkative. Caring attentive and does all maintenance jobs really well. Reliable throughout the whole ... Read Full Review


By : 'Daniel'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST4
Shak is a great guy who throughout my two year period in a Student Cribs house always did his best to help with any problems we may have had. He is very kind and goes above and beyond for us, he genuinely cares and always does his best. Thanks for everything Shak, for looking after us and keeping ... Read Full Review


By : 'Holly'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST4
House has had a few teething problems since we moved in and hadn't had a clean when we arrived mid pandemic, the WiFi has been rubbish and other little bits, but other than that it is a sound house and well decorated. Shaq our maintenance man has been incredible with fixing and helping out ... Read Full Review

By : 'Briar'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST4
Shaq is a genuine, down to earth guy that will go the extra mile for your maintenance and wellbeing needs. He is the sole reason why I am staying with Student Cribs in my second year. He has made the experience with lockdown so much easier, always offering to come round for a chat and a laugh. The ... Read Full Review

By : 'Kc'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST4
This is my first year staying as a tenant with student cribs and I'm beyond amazed with the professionalism but friendly experience I have had. Shak has gone above and beyond to make mine and my friends stays comfortable and as easy as possible. Any issues reported are usually seen to within ... Read Full Review

By : 'George'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Rent PCM : £284
Would you recommend ? : Yes
Postcode : ST4
This is my third month staying at Student Cribs, and I am impressed by the companies professionalism and efficiency. More importantly I am very impressed with the services of Mr Shak (Shakil). No job is to much for him, he is hard working, kind and helpful. It amazes me to see how efficient and ... Read Full Review

By : 'Ethan'
Branch : London, St Albans House 57-59 Haymarket
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST4
Nice student accommodation, suitable for student life. Maintenance is quickly and professionally handled and employees are friendly. Would recommend for students looking for ... Read Full Review
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Last updated at 10/1/2019, 3:02:34 AM by allAgents