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Castor Bay Property

4.9/5, 155 Reviews
97% Recommended

96% sales valuation accuracy

100% letting valuation accuracy

92% sales fee satisfaction

92% letting fee satisfaction

Contact Us
Castor Bay Property specialise in promoting houses for sale using “Set Sale” to make the process of selling your home easier and quicker. Understanding how people buy property for sale, our marketing generates excitement and competition, achieving the best price in a positive and honest way. Castor Bay Prope
rty have a property sales team team with over 20 years experience achieving excellent results for property sellers throughout the Richmond Borough, South West London, and beyond. Our process is proven, it works and we guarantee it.
"Very helpful and..."

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5 Star Review

By : 'Nieve'
Services : Sales(I sold a property using them)
Sold price : £298000
Would you recommend ? : Yes
Postcode : RG31

12 Apr 2021
People found this helpful0

Very helpful and professional. Our estate agent Gary helped us with our every need when we sold our house and everything was done at such a high standard. The whole process happened very swiftly which meant that it wasn't long until our house was on the market and viewings were being booked. Gary made sure that every detail was perfected from beginning to end.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales96.00%92%£135,000£4,450,000
    Lettings100%92%£650£3,300
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    23143055322052
    Areas covered
    • KT1
    • KT2
    • KT8
    • KT9
    • TW1
    • TW11
    • TW12
    • TW17
    • TW18
    • TW2
    • TW9
    • W4
    Address

    Castor Bay Property
    Patch, 42 York StreetTwickenham, Greater London
    TW1 3LJ
    020 8892 5656

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 18:00
    2. 09:00 - 18:00
    3. 09:00 - 18:00
    4. 09:00 - 18:00
    5. 09:00 - 18:00
    6. 09:30 - 03:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
    • ?Relocation Agent Network
    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • OnTheMarket
    • Rightmove
    • Zoopla
    Social Media
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    Latest Properties

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    BRANCH ASSET
    Friendly, Efficient, Helpful, ...

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    5 Star Review

    By : 'Mulan'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : 1
    Sold price : £1100
    Would you recommend ? : Yes
    Postcode : TW1

    5 Jan 2026
    People found this helpful

    Friendly, Efficient, Helpful, Reliable, Continuous Communication and support. Highly ... Read Full Review


    Comments on Agent Fees

    Reasonable

    Comments (0) Report abuseWas this helpful?:
    Outstanding Professionalism ...

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    5 Star Review

    By : 'Kat'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : 2
    Would you recommend ? : Yes
    Postcode : KT2

    22 Oct 2025
    People found this helpful

    We had a fantastic experience with Castor Bay Property! The team is incredibly professional and efficient, and they made our move go so smoothly from start to finish. They’ve always been very helpful and responsive whenever we’ve needed anything. A special thank you to Tina and Diana their ... Read Full Review

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    Outstanding Professionalism ...

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    5 Star Review

    By : 'Kat'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : 2
    Would you recommend ? : Yes
    Postcode : KT2

    22 Oct 2025
    People found this helpful

    We had a fantastic experience with Castor Bay Property! The team is incredibly professional and efficient, and they made our move go so smoothly from start to finish. They’ve always been very helpful and responsive whenever we’ve needed anything. A special thank you to Tina and Diana their ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Fantastically professional ...

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    5 Star Review
    UserName

    UserName

    By : 'Jim'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Sales (As a Vendor)
    Sold price : £262500
    Would you recommend ? : Yes
    Postcode : KT1

    30 Sept 2025
    People found this helpful0

    I have worked with Sandra, Rick, Diana, Tina, and the team over 12 years, during which they have sold 2 properties me and managed my letting. I can honestly say that they have provided me with a 5star service in every possible way. I have used other agents in the past, and none can hold a candle ... Read Full Review


    Comments on Agent Fees

    Very reasonable fees. Worth every penny!

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    Successful sale in ...

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    5 Star Review
    UserName

    By : 'I'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Sales (As a Vendor)
    Would you recommend ? : No

    21 Jul 2025
    People found this helpful0

    Dear Sandra, I’d like to thankyou very much the very caring and efficient sale of my house in Teddington recently. The whole process was seamless from the first open home viewings to negotiating the best offer and then managing the sales process through to a successful completion. I was very ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Would highly ...

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    5 Star Review
    UserName

    By : 'Clara'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Sales (As a Buyer)
    Sold price : £940
    Would you recommend ? : Yes
    Postcode : TW11

    9 Jun 2025
    People found this helpful0

    Sandra was a pleasure to work with on my purchase. She was very responsive, helpful and proactive in following things up. The process went very smoothly. Would highly ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Perfect ...

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    5 Star Review
    UserName

    By : 'Samantha'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : TW1

    5 May 2025
    People found this helpful0

    Always efficient and friendly. I have been with them 3 years and they always deal with issues ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Responsive and ...

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    5 Star Review
    UserName

    UserName

    By : 'Michael'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : W4

    1 May 2025
    People found this helpful0

    I've had a really positive experience renting through Castor Bay. They've been consistently responsive, helpful, and professional throughout my time as a tenant. Any issues or maintenance requests have been handled quickly and efficiently, and their communication has always been clear and friendly. ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Castorbay since I was lucky ...

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    5 Star Review

    By : 'Sally'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : TW1

    30 Apr 2025
    People found this helpful0

    Castorbay since I was lucky to be living in the flat in Strawberry Hill going into my fourth year because of personal reasons have been professional and always available when things have needed attendance . Castorbay have a team of reliable professionals to sort out the problems that life throws ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    10 years as our letting ...

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    5 Star Review
    UserName

    By : 'Mark'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : TW2

    30 Apr 2025
    People found this helpful0

    They have been my letting agent over ten years. They have solved every issue we have had with the property in a very fast manner. The team is polite and great to deal with. I would recommend ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Thank ...

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    5 Star Review
    UserName

    UserName

    By : 'Alina'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : W1U

    13 Apr 2025
    People found this helpful0

    My partner and I rented through Castor Bay Property over three years, with Tina and Diana as our main points of contact. Our experience was truly exceptional from start to finish. They were always friendly, professional, and quick to assist with anything we needed. We couldn’t recommend them ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    We had a brilliant experience ...

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    5 Star Review

    By : 'Emma'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : TW2

    14 Nov 2024
    People found this helpful0

    We had a brilliant experience with Castor Bay. Sandra was wonderful! I thought the company's philosophy and strategy around marketing the house was great and we very quickly got an offer we were happy with. We would absolutely use them ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    I've been renting from ...

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    5 Star Review
    UserName

    UserName

    By : 'Yan'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : W2

    31 Oct 2024
    People found this helpful0

    I've been renting from Castor Bay Property for over two years. Throughout my tenancy, Tina and Diana were my main points of contacts for me. Dealing with Castor Bay Property, and the two of them has always been seamless. Very friendly, efficient and always willing to help and support. Would I ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Sandra and Rick Tooley were ...

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    5 Star Review
    UserName

    UserName

    By : 'Rosanna'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Sales (As a Buyer)
    Sold price : £740000
    Would you recommend ? : Yes
    Postcode : TW1

    10 Oct 2024
    People found this helpful0

    Sandra and Rick Tooley were an honest and honourable couple, which is a rare find in the world of estate agents. Even though they were principally representing the seller’s interests, They were very supportive to us throughout the sale and were persistent in following up the necessary ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Working with the Castor Bay ...

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    5 Star Review
    UserName

    UserName

    By : 'Ross'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : TW1

    7 Oct 2024
    People found this helpful0

    Working with the Castor Bay team was effortless always there to advise and to help wherever needed. Sandra, Rick and the team were great. Would definitely use again if selling a ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    I have been an extremely ...

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    5 Star Review
    UserName

    UserName

    By : 'Patricia'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Rent PCM : £1950
    Would you recommend ? : Yes
    Postcode : TW1

    21 Sept 2024
    People found this helpful0

    I have been an extremely happy renter through Castor Bay for over 10 years, Everyone on the team have without exception been extremely attentive in all matters, and Tina in particular. I have been very fortunate with all the excellent service and helpful advice. Thank ... Read Full Review

    Comments (1) Report abuseWas this helpful?:

    By : Diana Tooley

    23 Sept 2024

    Thank you very much for your kind words! The last 10 years have been a real pleasure managing your tenancy and look forward to continuing to assist you going...


    excellent ...

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    5 Star Review
    UserName

    UserName

    By : 'Patrick'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Rent PCM : £1175
    Would you recommend ? : Yes
    Postcode : TW12

    2 Aug 2024
    People found this helpful0

    We have rented through Castor Bay for 4 years and we cannot speak any higher of the service we have received. Whenever there has been a problem, it has been swiftly and satisfactorily resolved. Our biggest thanks go to Tina, who has always been at the end of an email and looked after us very ... Read Full Review

    Comments (1) Report abuseWas this helpful?:

    By : Diana Tooley

    23 Sept 2024

    Thank you so much for your kind review! We're delighted to hear that you've had such a positive experience over the past 4 years. Tina and the entire team are always happy to help, and it's...


    It was a short let and the ...

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    5 Star Review
    UserName

    UserName

    By : 'Ana'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Rent PCM : £1550
    Would you recommend ? : Yes
    Postcode : W12

    30 Jul 2024
    People found this helpful0

    It was a short let and the house was great, we had a really good experience. Without a doubt the highlight of the past year was all the help and support that Tina showed anytime was needed. Truly appreciate all the support, she was always really to solve any issues ok the way . Would defenitly ... Read Full Review

    Comments (1) Report abuseWas this helpful?:

    By : Diana Tooley

    23 Sept 2024

    Thank you so much for your kind words! We're thrilled to hear you had a great experience with Castor Bay Agency. Tina and I are so happy to know our efforts made a positive impact. It was a pleasure ...


    Great experience with Castor ...

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    5 Star Review
    UserName

    UserName

    By : 'Ana'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : W12

    29 Jul 2024
    People found this helpful0

    The house was great, we had a good experience, but the highlight of all this process was Tina's help and support throughout the last year, she was always super helpful and quick to solve any issues. I truly appreciate it, couldn't make with without her. Totally recommend the agency, and ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Amazing property, helpful ...

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    5 Star Review
    UserName

    UserName

    By : 'Eleanor'
    Branch : Castor Bay Property, Patch, 42 York Street
    Services : Letting (As a Tenant)
    Rent PCM : £1475
    Would you recommend ? : Yes
    Postcode : TW1

    8 Jul 2024
    People found this helpful0

    Amazing property, helpful agents and absolutely lovely landlords who privately managed the property. We spent a great five years there ... Read Full Review

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    Last updated at 4/30/2025, 9:01:11 AM by allAgents