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The UK's Largest Customer Review Website for the Property Industry

1/5, 3 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
By : 'Simohn'
Services : Letting(I am a Tenant)
Rent PCM : £1900
Would you recommend ? : No
Postcode : E5
Belvoir Stratford are the WORST letting agency I have ever dealt with! Appalling customer service and generally unpleasant. We had an attempted break-in at our flat, 2 months of asking Belvoir to organise the required repairs and they did nothing. We then had a burglary through the same entrance! Belvoir refused to take our calls or answer our emails and never even acknowledged that we had been burgled. The one time we did manage to get through to them on the phone they refused to give us the landlord's contact details and hung up! Eventually we managed to contact the landlord (a neighbour had his number) and finished our contract. 3 months after the burglary, Belvoir haven't responded to my formal complaint, nor once shown any effort to apologise or mitigate the harm done. Stay clear!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 33% | £0 | £0 |
| Lettings | 0% | 33% | £1,900 | £1,900 |
Belvoir
12a Leytonstone Road, London, Greater London
E15 1SE
020 8534 1534
By : 'Simohn'
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : No
Postcode : E5
Belvoir Stratford are the WORST letting agency I have ever dealt with! Appalling customer service and generally unpleasant. We had an attempted break-in at our flat, 2 months of asking Belvoir to organise the required repairs and they did nothing. We then had a burglary through the same entrance! ... Read Full Review
By : 'Scammed'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E13
I wasn't pleased with their service as well,they made false promises and were extremely unprofessional. They wasted 2months from my time,then cancelled everything and charged me 550£. Im trying to book appointment with them to receive explanation ,but they are not responding.... Read Full Review
Bad
By : 'Tenant'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E15
I wasn't pleased with dealing with this agency and there is a great lack of adequate information supply. I reckon that the administration fees that I have paid are very high and more than any other agency. Also I wasn't pleased with the deductions that were made from my deposit. I really... Read Full Review
I wasn't convinced nor pleased with the fees that I have paid
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.