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St Albans, AL4
3.7/5, 6 Reviews
50% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
25% sales fee satisfaction
99% letting fee satisfaction
At Cassidy and Tate we pride ourselves on offering our clients – be they buyers, sellers, prospective tenants or investors – a simple, straightforward, transparent service. A service delivered by a highly motivated team with the utmost professionalism and enthusiasm.
We move fast in a fast-moving business but that
does not mean we do not take the time to listen to what our clients want. We recognise that buying or selling a home is one of the most stressful – and expensive – experiences you will ever undertake. So we want to make everything run as smoothly as possible from start to finish.
"Over promise and..."
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1 Star Review
Graham
By : 'DisgruntledSeller'
Services :
Sold price : £850000
Would you recommend ? : No
Postcode : AL3
17 May 2021
People found this helpful0
Terrible company, strongly recommend avoiding. Business model on sell side is simple - over promise and under deliver. They sell you a dream with an inflated valuation. Ever wonder why it looks like they have so much of the market? Thats because lots of houses stay on the market for ages not selling because the price is too high. You have to go through the soul destroying process of reduce, reduce, reduce. All the while, it's impossible to get hold of people or get straight answers. Graham is arrogant and disingenuous. The contract they use is off market - they try to fix the fee at their opening valuation rather than a % of sales price. And they term is effectively minimum 6 months. People came to our door to tell us they couldn't get appointments to see the house. Viewings were missed because they're too busy. Even the process after agreeing a sale through to exchange was dreadful because they don't care.
Was this helpful?:
By : Stuart Cassidy
18 May 2021Thank you for your kind feedback. This is not the first time you have left a message on a property review page about Cassidy & Tate and our manager Graham Coton, in fact I believe this is the third review now over the last few months regarding Graham. Once again we are aware who you are and I'm sorry you feel unsatisfied over our service. 99% of our properties are fully marketed however as we couldn't gain access into yours the marketing was not as good as we would like. We can advise on price however when vendors advise they want to increase the value we have to oblige. When we advise the property is not attracting buyers and a price reduction is needed and not actioned we are left carrying the property. Non of the advise we gave was taken on board, hence why we were happy to walk away from your contract lock in period. Its not a coincidence we sell many houses in the area and continue to take on many happy and successful customers. We can only work with vendors who are happy to work with us. Once again I wish you all the best with the next estate agent.
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Latest Reviews
DisgruntledSeller
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 25% | £480,000 | £850,000 |
| Lettings | 0% | 99% | £0 | £0 |
Areas covered
- AL1
- AL10
- AL2
- AL3
- AL4
- AL5
- AL6
Address
Cassidy and Tate
59 The Quadrant, St Albans, Hertfordshire
AL4 9RD
01727 832383
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Cassidy and Tate Branches (View All 3)
We were really worried that ...
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5 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £825
Would you recommend ? : Yes
Postcode : AL1
9 May 2023
People found this helpful0
We were really worried that we would have to sign with several agents but pleased to say that Cassidy & Tate were on the ball, really front foot helping us to sell our... Read Full Review
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I actually enjoyed working ...
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5 Star Review
By : 'Tony'
Services : Sales( As a Vendor )
Sold price : £834
Would you recommend ? : No
Postcode : AL1
5 May 2023
People found this helpful2
I actually enjoyed working with these guys they were informative and realistic about my options, very honest approach which I have to say was very refreshing. Mr Cassidy was clear and concise and managed our... Read Full Review
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Very professional - really ...
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5 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL1
5 May 2023
People found this helpful2
Very professional - really impressed. We dealt with Mr Stuart Cassidy. From start to finish we were kept informed and highly... Read Full Review
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Have owned and sold a lot of ...
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5 Star Review
By : 'Anthony'
Services : Sales( As a Vendor )
Sold price : £545000
Would you recommend ? : Yes
Postcode : AL3
19 Apr 2023
People found this helpful2
Have owned and sold a lot of houses in my lifetime and used the services of several agents, Cassidy & Tate - St Albans are by far the most professional, never over promised, always kept me informed and more importantly sold our house. Excellent... Read Full Review
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Over promise and ...
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1 Star Review
By : 'DisgruntledSeller'
Services : Sales( As a Vendor )
Sold price : £850000
Would you recommend ? : No
Postcode : AL3
17 May 2021
People found this helpful0
Terrible company, strongly recommend avoiding. Business model on sell side is simple - over promise and under deliver. They sell you a dream with an inflated valuation. Ever wonder why it looks like they have so much of the market? Thats because lots of houses stay on the market for ages... Read Full Review
Comments (1)Was this helpful?:
By : Stuart Cassidy
18 May 2021Thank you for your kind feedback. This is not the first time you have left a message on a property review page about Cassidy & Tate and our manager Graham Coton, in fact I believe this is the...
My brother and I had to sell ...
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1 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : No
Postcode : AL4
4 Sept 2015
People found this helpful13
My brother and I had to sell our Mother's house in a hurry to pay for nursing home fees. She's 91, registered blind with dementia. We were pleased with Cassidy and Tate's professional photography, the attractive looking folder, the advertising and the accompanied viewings. We were advised by... Read Full Review
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