Keystones Properties

I had a wonderful experience as a tenant through Keystone Properties. Everyone there was extremely friendly and helpful and I would highly recommend them to anyone. They will be my first stop the next time I’m looking for a new place to ... Read Full Review

Only work for themselves! Worst estate agent ever! They rented out my property without my permission at an extremely below market price and started sending me the funds without even seeking my approval/authorisation. Only found this out when I didn't receive my funds and only got sent the ... Read Full Review

Excellent estate agent! Sold our property on day 1 of signing the terms and without photos! Will always return calls and emails and kept us in the loop throughout the buying/selling journey. Highly ... Read Full Review

This has been the worst experience I've ever had with an agency. Since the beginning, they put many obstacles to get a room. The state of the house was really poor, 7 people living in a small flat in Bethnal Green. When the coronavirus situation started they kind of disappeared, it was ... Read Full Review

Terrible experience with them, they didn't provide us a regular contract. We've received a notice of eviction of 1 month instead of 6 months during the COVID 19 pandemic and they also tried to steal our money of the overpaid rent when we left the property. Customer service is useless ... Read Full Review

Leaving this review as a first time buyer. Jay and Adil delivered a top quality service and helped us through what can be a rather stressful process. Friendly and knowledgeable. Would highly ... Read Full Review

The worst of the worst people if you can call them that, thieves, compulsive liars, don't care about Tennants Landlords, or anyone, to all landlords beware stay away you will never get your property back from them the will make up lies saying tenants don't want to leave, when you give ... Read Full Review

5-star service from Jay Leonce at Keystone Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making. Jay responded to my queries with ease, ensuring that the ... Read Full Review

I found keystones very professional and efficient will use again. Kept me well informed throughout the process so no ... Read Full Review

I'm going to list everything wrong with this Estate Agency: - Rarely reply to emails, I'm lucky if I receive 1 reply for every 3 emails sent - Staff are uncommunicative, unprofessional, and don't care about their tennants -Lack of regard for health and safety ... Read Full Review

we've rented with keystones over 7 years!! and over this time them were helpful and professional towards me and my wife. sorted problems aroused within the property giving specific time when them been reported nad no problems at all after giving notice of moving out got all my deposit. all i ... Read Full Review

All interactions with keystones were positive. Queries dealt with efficiently with good communication and an accommodating attitude all round. Would ... Read Full Review

helpful agents, who resolved any issues we had at the property with ease! Also ensured I got my deposit back in time for ... Read Full Review

After getting multiple emails of irrelevant properties from other agents sahan kept me well informed with properties that matched my criteria perfectly. Due to this along with his competence in delivering quality customer service my search was made easy. I am glad to say I am now on the property ... Read Full Review

The WORST estates agents I've ever used throughout my 5 years in London. Shocking treatment, extremely unprofessional, rude and unreliable. Throughout my time with Keystones, we had multiple issues with our boiler in which we had no hot water, along with various parts of the property that ... Read Full Review

Terrible agency, avoid them. I have lost nearly a grand and they have caused me a huge amount of stress and worry. Took over a month to get my deposit back and they protect it with MyDeposits who are awful (read trust pilot reviews), meaning you have no rights whatsoever and they can take whatever ... Read Full Review

I've had a really good experience with Keystones. Any time we had an issue, they always came out right away and fixed whatever needed to be fixed. Overall I didn't have any negative experiences with them and will recommend them to ... Read Full Review

Worst experience in london I ever had First impression was very good. They promised we'd have fast internet and fixed stuff around the house. They also said In the end the chucked NINE PEOPLE IN A SMALL FLAT and living there was a nightmare. We also didn't get any internet for the full month and ... Read Full Review

At first the agents seems nice and helpfull, telling us the broken chairs would soon be replaced, the flat professionally cleaned before arrival, the broken doors fixed etc.. None of this was ever done. In addition to a terrible year trying to work with them, at the end of the tenancy they began ... Read Full Review