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Paisley, PA1
3.1/5, 16 Reviews
50% Recommended
80% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
88% letting fee satisfaction
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"Letting from Slater Hogg was..."
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1 Star Review
Scott
By : 'Louise'
Services :
Would you recommend ? : No
Postcode : PA1
5 Feb 2021
People found this helpful6
Letting from Slater Hogg was the worst experience of our lives! Never met people that do not give a toss about their job and customer service as much as I have since dealing with them. Scott Dickie was completely useless, lied to us from the start and brushed off any blame of things to other people. Told us to go in and sign the lease and pick up keys on a certain date. We turned up at the office to do so, he wasnt there and nobody else had a clue what was happening and to be honest they couldnt have cared less. We finally got hold of Scott who was working from home and he said we werent getting the keys as the landlord had now asked for a gurantor (something we could have provided had we been asked). He said somebody had tried to call us on the Tuesday (lies) even though he actually emailed us on the Tuesday to confirm for the Friday. We thought we were moving in that day so had all our belongings in a van with nowhere to go. We ended up having to stay with parents, then lockdown happened the next week so that was us stuck. We managed to get hold of someone 6 weeks later, a lovely girl callled joanne from the west end office who went above and beyond for us and came over to open up the paisley office to enable us to get the keys. Once in the property it was filthy (even though it should have been cleaned for us the 6 weeks previously when we were meant to be moving in). Once in, after a few months the fridge broke and we were left for 10 days with no fridge or freezer and the usual passing the buck from one person to the next. There was a constant leak from the shower and the water was running down to the hall right above the fusebox, we complained so many times but nothing was happening. We contacted Scott Dickie for help as the repair team were not doing anything and his response was basically this has nothing to do with me! We ended up being able to contact the landlord direct who was not happy with the way things were dealt with by Slater and Hogg and let us organise our own reapairs. The incompetence of Scott Dickie and his team lead to our landlord leaving Slater Hogg and going with a new agency much to our relief!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80.00% | 50% | £70,000 | £159,000 |
| Lettings | 100% | 88% | £410 | £850 |
Address
Slater Hogg & Howison
17-19 Gauze Street, Paisley, Renfrewshire
PA1 1ES
0141 292 6282
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Slater Hogg & Howison Branches (View All 28)
From the start to the end ...
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5 Star Review
By : 'Lorna'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PA4
24 Feb 2022
People found this helpful0
From the start to the end Slater Hogg and Howison were amazing! Stevie put my mind at rest instantly and Sam was so reassuring and helpful! Thank you so much for taking the stress out of selling! I will definitely... Read Full Review
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Kellie and Maddie have been ...
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5 Star Review
By : 'Louise'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PA2
21 Feb 2022
People found this helpful0
Kellie and Maddie have been great throughout the whole process of renting out my property. From the initial visit to a new tenant moving in they have handled everything very professionally and efficiently and have always been very responsive to any queries I've... Read Full Review
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Friendly, Professional ...
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5 Star Review
By : 'Libby'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PA2
14 Nov 2021
People found this helpful0
From the very first meeting with David, we knew we were in good professional hands. Our house was on the market for just over a week, attracting a lot of attention, which ended up going to a close. The result was amazing!!! The whole process was managed from start to finish very smoothly and... Read Full Review
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My experience with the office ...
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5 Star Review
By : 'Zahida'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : G52
22 Oct 2021
People found this helpful1
My experience with the office in Paisley was exceptional, I viewed my property with Kellie Nichol and we got accepted for it . I found Kellie professional approachable and very friendly throughout our dealings. I would highly recommend their office to anyone considering moving... Read Full Review
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tried to contact them 3 times ...
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1 Star Review
By : 'linda'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £70000
Would you recommend ? : No
Postcode : G52
14 Oct 2021
People found this helpful2
tried to contact them 3 times to get a viewing on a property,it would appear they didn't contact me left details everything I tried.Won’t be selling my home with them now so lost my potential business.The seller probably hasn’t got a clue about me,couldn’t view... Read Full Review
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I required a really quick ...
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5 Star Review
By : 'Tina'
Services : Letting( As a Tenant )
Rent PCM : £410
Would you recommend ? : Yes
Postcode : PA1
20 Jul 2021
People found this helpful0
I required a really quick turn around to move into a property. Alex was more than accommodating of this and my working hours. It made a very stressful situation to a lot smoother. Very grateful for her... Read Full Review
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Alex was very approachable ...
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5 Star Review
By : 'Christine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PA1
24 Jun 2021
People found this helpful0
Alex was very approachable and professional I found letting a property easy and it’s a straight forward process. Alex was very... Read Full Review
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Alex was very approachable ...
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5 Star Review
By : 'Christine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PA1
24 Jun 2021
People found this helpful0
Alex was very approachable and professional I found he process easy and stress free, Alex was very helpful. I appreciate all you’re... Read Full Review
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Hi I would like to say a ...
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5 Star Review
By : 'Claire'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : G78
5 May 2021
People found this helpful0
Hi I would like to say a thank you to Alexsandra from Slater Hogg (paisley) she was fantastic , when showing myself around. She was pleasant and very professional . She made me feel comfortable - almost like a friend I had known for years. No stone was left unturned ? When I was asking questions... Read Full Review
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Letting from Slater Hogg was ...
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1 Star Review
By : 'Louise'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PA1
5 Feb 2021
People found this helpful6
Letting from Slater Hogg was the worst experience of our lives! Never met people that do not give a toss about their job and customer service as much as I have since dealing with them. Scott Dickie was completely useless, lied to us from the start and brushed off any blame of things to other... Read Full Review
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Watch what you ...
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2 Star Review
By : 'colin'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : PA3
8 Nov 2020
People found this helpful1
Happy with service received. However it was made clear that the fee charged would be £1100 + VAT by manager stephen. We were made aware of a marketing fee of £350 + VAT but told this was only applicable had the property not sold. Lo and behold on conclusion we were charged both... Read Full Review
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Absolutely terrible, landlord ...
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1 Star Review
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : PA
31 Oct 2019
People found this helpful4
Absolutely terrible, landlord and letting agents left me and my kids without hot water and heating for 6 months and couldn’t give a... Read Full Review
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I have never dealt with such ...
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1 Star Review
By : 'Sterling01'
Services : Sales( As a Vendor )
Sold price : £159000
Would you recommend ? : No
Postcode : KA15
5 Mar 2018
People found this helpful3
I have never dealt with such a bunch of patronising, unprofessional, incompetent people in all my life. Their ineptitude and lies, led me to losing a house sale as they had not qualified the potential buyers properly to find out they did not have any mortgage in place or any way of getting a... Read Full Review
Comments on Agent Fees
Too expensive considering the rubbish service
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Waited 1/2 hour for her to ...
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1 Star Review
By : 'Anon'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PA1
30 Apr 2014
People found this helpful1
Waited 1/2 hour for her to turn up. On her arrival, not even an apology for being late. Didn't smile once during the whole time. Sales person. Phew! I don't think... Read Full Review
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the service we have recieved ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PA1
21 Mar 2013
People found this helpful8
the service we have recieved from this branch has been terrible from start to finish. we used them to let our flat and buy our new home. when we went to view the house we wanted to buy, they had not told the previous occupants that we were coming so they were unprepared. this should have been our... Read Full Review
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Very poor service overall. ...
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1 Star Review
By : 'Fefy'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G78
29 Nov 2012
People found this helpful5
Very poor service overall. When siging they lost drivers license that i gave them for iD purposes , then they lowered the rent of my property without consulting me ( i found out by accident on line), references were not robust i.e used mobile phone numbers. I paid a full management fee although ... Read Full Review
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