The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 176 Reviews
76% Recommended
90% sales valuation accuracy
50% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction

Alex
By : 'dmoon1982'
Services : Sales(I sold a property using them)
Sold price : £150000
Would you recommend ? : Yes
Postcode : M43
My wife and I sold our home with Alex Jones and could not speak highly enough of them. From start to finish, Alex was excellent. When we rang to put our house on the market, we were a little nervous as it was our first time selling (first time buyers 15 years ago) but Alex quickly put us at ease and answered any questions we had. We had previously had a ludicrous quote to sell with another well-known local estate agent, who estimated our house to be well below what we thought it was worth and what we needed (one can only presume they want quick commission via a quick sale) but the moment we were ready, Alex came round to value the house and using his expert knowledge of the market, he valued our house fairly and importantly at what we thought was a good price based on other local sales etc. Again, as soon as we were ready and our house was "prep'd" a photographer was sent to ours who got some fantastic pictures. Our house had three viewers (and was sold within 24 hours) for full asking price! Through no fault of Alex Jones' our sale fell through right before exchange (issues at the buyer's end) which, needless to say was distressing and worrying to say the least; we risked losing our dream home. However, Alex was very comforting and reassuring - and within a matter of hours, Alex put our house back on the market and was arranging viewings and negotiating with prospective buyers etc. He soon found us the perfect buyer. I have since recommended Alex Jones to friends and family in the area and it's fantastic to see those boards outside nearby houses rather than the usual suspects' boards. A small, independent and family-run estate agents (who don't charge the earth but give you a fantastic service) like these guys really deserve it. As a final comment, the day after we moved, Alex rang us to check how we were getting on in our new home. He had no obligation to; his job was done - our house was sold, but it's that special touch and consideration that makes all the difference. Best of luck in your new office/premises on Penny Meadow, guys - it looks absolutely fantastic! Thanks again. David and Amy. X
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90.00% | 99% | £115,000 | £264,950 |
| Lettings | 50% | 99% | £550 | £550 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 0 | 9 | 1 | 3 | 1 | 1 | 0 |
Alex Jones Sales and Lettings Ltd
92 Penny Meadow, Ashton-Under-Lyne, Lancashire
OL6 6EP
0161 292 9223



By : 'Alan'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
10 Dec 2025Top top service! Great ... Read Full Review
By : 'Lisa'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
18 Nov 2025This company is a joke. I lived in the property for over 10 years with my previous landlord without any issues whatsoever and then these cowboys took over my tenancy and tried increasing my rent 3 times within 12mths to i point that I couldn’t afford it and they eventually evicted me because I ... Read Full Review
By : 'Bina@hotmail.com'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
14 Nov 2025... Read Full Review
By : 'Hannah'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
14 Nov 2025Great communication, honest and friendly, approachable people. Made the process of selling my property easy. Would definitely ... Read Full Review
By : 'Ben'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
14 Nov 2025Amber was extremely helpful from start to finish and always keeping me up to ... Read Full Review
By : 'Ellie'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
9 Sept 2025Really poor customer experience, will never use this estate agent again. Not sure who is writing the 5 star reviews, as I have had nothing but disappointment at every exchange. If you are able to get through to speak to someone, it's nothing short of a miracle. Mostly you get voicemail or an out of ... Read Full Review
By : 'Paul'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
1 Sept 2025Absolute shambles of a company. Had an appointment with Carl on Friday at 4pm, he called at 15:50 to say his car wouldn’t start. Fair enough happens to us all. Thing is in one sentence he’d just left his last client 10 mins ago and in the next sentence he’s at home because his neighbour is going to ... Read Full Review
By : 'raja'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
7 Aug 2025... Read Full Review
By : 'Sanjay'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
5 Aug 2025... Read Full Review
By : 'David'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
24 Jul 2025Both Amber and Fatima have showed tremendous under standing of our requirements, in fact during the month of July I have dealt with many different estate agencies non have been as genuine as these two ladies. Congratulations Alex Jones on recruiting ... Read Full Review
By : 'Adnan'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
16 Jul 2025Amazing staff and amber fatima were amazing, clarified everything and made everything simple, would highly ... Read Full Review
By : 'laxmikant'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
13 Apr 2025Carl, Hassan, Fatima and Violet are brilliant team. I would highly recommend them for property management. Fatima has been dealing with my property and tenants. Though she has joined recently, she is confident and knowledgeable. She very polite and helpful. Responds to emails promptly and always ... Read Full Review
By : 'Decency'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
11 Apr 2025Alex jones are friendly. They are the best estate agents i have dealt with. Their response time for maintenance call outs is quick. Overall, it is a positive ... Read Full Review
By : 'Tolulope'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
6 Apr 2025It's been a grate experience with Alex Jones. They have been good in responding to issues raised and solve such as soon as it is expected. Their professionalism is next to none. I am happy to recommend ... Read Full Review
By : 'A'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
5 Mar 2025I am a landlord Alex Jones managed 2 properties for me. Alex Jones was doing full management for me at a cost of 7% of the rent. I used him from 2016 to 2021. I used him as he was recommended by my partner who was renting her old house. In total he found me 4 tenants. I left Alex Jones for a ... Read Full Review
By : 'Joshua'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
15 Oct 2024Booked a house valuation with them, never showed up. No phone call or email to say they were late or not coming. Tried to call the office on multiple occasions and every time get put through to the out of office team. Get an email reply 2 hours after the appointment time to say it had never been ... Read Full Review
By : 'Nelson'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
25 May 2024I have rented with them and I have nothing bad to say they were always prompt to reply back and keen to maintain the property. Dealing with Alex Jones was easy and I recommend it. ... Read Full Review
By : 'Julie'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
28 Apr 2024Lacey & Carl were amazing from start to completion. Very professional, courteous & on the ball with everything. Would not hesitate to recommend them. Thank you for everything ... Read Full Review
By : 'Shaz'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : No
24 Apr 2024I contacted this real estate by phone yesterday and asked to view the property at Glenfield Close in Oldham. A person told me that sales staff are really busy and if they could take my details and get them to call me back. They called me back and I was unable to answer the phone. I then received ... Read Full Review
By : 'Amy'
Branch : Ashton-Under-Lyne, 92 Penny Meadow
Services :
Would you recommend ? : Yes
11 Dec 2023Alex and Lacey were exceptional in supporting me and partner buy our first home. Couldn't recommend them ... Read Full Review
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Last updated at 11/1/2021, 8:13:57 AM by allAgents