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M2 Property
3.4/5, 5 Reviews
60% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
M2 Property was established to meet the needs of residential property owners by providing a range of services to maximise the value of your property. We offer an unrivalled range of services, delivered by professionals who live and work in Prime Central London. If you’re looking to rent or buy, you’ll find some of
the best homes available in London, with outstanding service to match. Welcome to M2 Property.
SELL | LET | MANAGE | ADVISE
"AVOID M2..."
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1 Star Review
No
By : 'Review'
Services :
Would you recommend ? : No
Postcode : SW7
18 Nov 2020
People found this helpful1
I have worked for the past 20 years with a number of managers and this is by far the worst I have come across. All they are looking for is to serve "ladies who lunch" who know nothing about property management and never ask for any justification to their actions. The list of unprofessionalism is endless: no discipline in asking quotes for works, botched accounts, no respect of personal property of owners, partiality to serve only the owners who have not given them negative feedback or have not asked extra questions. Mark is shouting at his client over the phone, sending endless threatening emails for matters which have absolutely no legal ground, refusing to send basic information about the accounts, bypassing the clients he does not want to hear from, refusing to hold a meeting with all owners to discuss building matters, refusing to engage in an external redecoration process despite obvious issues of building maintenance because his preferred owners do not want to pay, refusing to look into matters of fraud in the matters of the building or even to get a fair sharing of costs for all freeholders of the company. All of the above has happened in just the first six months of M2 Property starting to manage the property and it is now moving to litigation. This company puts the entire profession of building managers to shame. Stay away from them at any cost.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £0 | £0 |
| Lettings | 100% | 67% | £4,500 | £4,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
- SW1
- SW10
- SW11
- SW3
- SW5
- SW6
- SW7
- SW8
- W1
- W14
- W2
- W8
Address
M2 Property
6 Roland Gardens, London, Greater London
SW7 3PH
020 7043 8431
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 10:00 - 14:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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AVOID M2 ...
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1 Star Review
By : 'Review'
Branch : South Kensington, 6 Roland Gardens
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SW7
18 Nov 2020
People found this helpful1
I have worked for the past 20 years with a number of managers and this is by far the worst I have come across. All they are looking for is to serve "ladies who lunch" who know nothing about property management and never ask for any justification to their actions. The list of ... Read Full Review
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Their property management is ...
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1 Star Review
By : 'A.'
Branch : South Kensington, 6 Roland Gardens
Services : Property Management
Would you recommend ? : No
Postcode : SW7
13 Nov 2020
People found this helpful0
In the area of property management, there is only one word: TERRIBLE. If you want to jhave any control on your building charges, get timely action on the building responsibilities, have a fair and pleasant relationship with mutual respect, respect of your private property, go and see elsewhere. ... Read Full Review
Comments (1)Was this helpful?:
By : X
17 Nov 2020I am most surprised to read this. My experience with Mark has been excellent. He is friendly, efficient and fast - and what's more, extremely polite. I don't like posting anonymous reactions, but...
Kirsty was a joy to work with ...
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5 Star Review
By : 'Frankie'
Branch : South Kensington, 6 Roland Gardens
Services : Letting( As a Owner )
Rent PCM : £4500
Would you recommend ? : Yes
Postcode : SW7
19 Jan 2018
People found this helpful0
Kirsty was a joy to work with and not the conventional estate agent so refreshing! I can't believe she has 18 years experience throughout north west west and south west London she doesn't look old enough. Professional yet offered a personal friendly service. Excellent she's ... Read Full Review
Comments on Agent Fees
Good
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I have been extremely ...
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5 Star Review
By : 'Madeleine'
Branch : South Kensington, 6 Roland Gardens
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW10
16 May 2017
People found this helpful0
I have been extremely impressed by M2 Properties -- not only did they assist me in finding a lovely one bedroom flat via Skype from the US, but they continued to provide above and beyond service upon arrival. One Sunday evening, I found myself locked out of my flat, and M2 Properties had the only ... Read Full Review
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The apartment was perfect for ...
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5 Star Review
By : 'Andrew'
Branch : South Kensington, 6 Roland Gardens
Services : Letting( As a Tenant )
Would you recommend ? : Yes
30 Oct 2012
People found this helpful1
The apartment was perfect for our needs while visiting London. It was clean, well stocked with bedding/towels, a short walk away from an Underground station, and in a pleasantly quiet neighborhood. Working with Emily was very easy, she was quite helpful in all matters related to renting the ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a high-quality property management service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please contact the Directors of M2 Property Limited with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
Last updated at 1/25/2016, 11:35:05 AM by allAgents
