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3.1/5, 67 Reviews
57% Recommended
100% sales valuation accuracy
83% letting valuation accuracy
55% sales fee satisfaction
55% letting fee satisfaction
By : 'Jane'
Services : Letting(As a Tenant)
Rent PCM : £480
Would you recommend ? : No
Postcode : NG7
Would give no stars if possible. Absolute scammers. When we moved in, the house was at a despicable standard: the carpets were infected with clothes moths and larvae which destroyed hundreds of pounds worth of clothes and we were left to deal with ourselves for 8 months, the house hadn’t even been dusted before we moved in, there was a thick layer of dust over all furniture including the mattresses. The entire house reeked of cigarette smoke, both toilets hadn’t been flushed for easily weeks and we’re riddled with mould and limescale, the basement was filled with rubbish, old food, kitchen appliances and a TV, there was no WiFi for 6 weeks even though the house contract was ‘bills included’ and we had to set up our own WiFi account just to be able to do uni work, which Tomlinson then failed to pay for several months and we got cut off during exam period. Two of the Velux windows in two of the bedrooms leaked, there was black mould in three of the wardrobes, and one of the velux windows shattered randomly and nearly severely injured one tenant as centimetre thick, 6 inch long shards of glass fell from the ceiling. This window was then boarded up and not repaired for the remaining four months of the tenancy. We have photo and paper evidence of all of this. Upon vacating the property, we had the utmost respect and spent several consecutive days cleaning it from top to bottom, and left it at a far higher standard than it was left when we moved in. We again have before and after photos of the state the house was when we moved in compared to when we moved out. The company then proceeded to charge us a £360 cleaning fee which has been deducted from our deposits, as apparently they spent ‘15 hours’ cleaning it after we moved out, baring in mind it wasn’t even clean when we moved in. It is quite clear that a ‘professional’ cleaning company simply could not spend 15 hours straight cleaning a very average sized house which was already clean. The company referenced as the ‘cleaning company’ doesn’t even exist online, and we have managed to get in contact with previous tenants who were charged the exact same ‘cleaning fee’ several years before. Furthermore, on the Tomlinson website it clearly states that if any deductions were to occur, we would be contacted ten days after the end date of the tenancy, but we were not made aware of this fee for well over a month after the tenancy ended. To conclude, this company is appalling, they quite clearly take advantage of and assume that this huge deposit deduction will not be followed up, but have failed to realise the ability that we have to communicate and collate evidence. Rest assured I will not be leaving this here.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 55.00000000000001% | £0 | £0 |
| Lettings | 83% | 55.00000000000001% | £380 | £4,116 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 1 | 17 | 25 | 2 | 0 | 0 | 0 | 8 | 3 |
Tomlinson Estate Management
143 Lenton Boulevard, Nottingham, Nottinghamshire
NG7 2BT
01159249 200

By : 'wILL'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : No
Postcode : NG7
<p>Horrendous experience. Spoken down to like inconveniences despite our property collectively paying £600 p/w in rent. !^!^! was particularly bad in this regard - she has been incredibly rude and outlandishly unprofessional. Our boiler was installed over 30 years ago, which resulted in ... Read Full Review


By : 'Gareth'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG9
We are so pleased with the service we have received from the team at Tomlinson Estates. The guys have looked after our property in Beeston for several years now and everything has been seamless. We receive rents on time, communications are quick and any problems with the property are sorted very ... Read Full Review
By : 'Bea'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NG7
It has been a pleasure to do business with TEM for numbers of years. I admire how professional, friendly and hard working the team is and how much effort they put into making their clients ... Read Full Review
By : 'Irfan'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NG7
TEM. - great agents to do work for, and to work with. The investment by them and there landlords shows they really care about giving tenants good ... Read Full Review

By : 'Fiona'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG7
The agents at Tomlinson have always been very friendly and easy to work with. They have always responded quickly to any emails and calls and I feel confident knowing my property is in good hands. Becky recently went above and beyond in helping us gain quotes and discuss plans for building work at ... Read Full Review


By : 'Michael'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG7
Been using for this company for many of years and have found they are so professional in what they do .. the staff are exceptionally Courteous and friendly and go above and beyond to make you feel at home ,,,, Thank you mick ... Read Full Review


By : 'Peter'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NG3
A pleasure to do business with. Helpful and professional staff. Highly recommended. We have had the pleasure of doing business with Tomlinson for many ... Read Full Review
By : 'MAG'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG1
Great service, highly recomend. From start to finish they were great. Would not think about using anyone else. Staff are all very ... Read Full Review
By : 'Jenny'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Surveying
Would you recommend ? : Yes
Postcode : NG7
Great agency with a fantastic team of staff! I have worked with Tomlinson Estate Management for a number of years and can thoroughly recommend ... Read Full Review
By : 'Chris'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NG7
Everyone at Tomlinsons has been very professional, friendly, and straight forward to deal with in my experience, I would happily recommend ... Read Full Review
By : 'David'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NG7
Great management teamwork. Professional, efficient and always helpful with a smile. Quick to address issues and offer solutions. Excellent lettings ... Read Full Review
By : 'Tenant'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG7
Horrible service. Take advantage of students and take any money they can. Wasnt given dishwasher that we payed for ... Read Full Review
By : 'Sarah'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : No
Postcode : NG7
Tomlinsons seem to be getting away with scamming lots of students with made up cleaning charges at the end of tenancies. This is exactly what has happened to my friends and I and numerous others if you read reviews of Tomlinsons. We left the house spotless but have been charged nearly £400 for ... Read Full Review


By : 'JW'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Rent PCM : £121
Would you recommend ? : No
Postcode : NG2
When we first moved in our rooms hadn't been cleaned, my bed was broken and one of the sofas was rotten. Our garden looked like it hadn't been cut for years and a gardener was sent in about 3 months into our tenancy - still looked completely shite. We've just moved out and ... Read Full Review
By : 'Selena'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Surveying
Would you recommend ? : No
Postcode : NG7
They place students in rows of family homes and refuse to act on any complaints. Families left to suffer so Tomlinson can make money. Only option is to take Tomlinson to court at this stage. Music unsocial hrs, constant screaming, ... Read Full Review
By : Zion
16 Feb 2021Have the exact same issue. It's becoming...
By : 'Nick'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Owner )
Rent PCM : £1040
Would you recommend ? : No
Postcode : NG7
Worst Agents! Other Landlords please avoid Tomlinsons. They are very unprofessional, full of lies and charge for work not carried out. Very slack at communicating and information. Their charges and additional costs are high and staff are unexperienced at carrying out instructions. Leaving tenants ... Read Full Review
By : 'baggy567'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG7
Dreadful. Spend a day at uni house cleaning and get billed for all sorts of things. Currently in dispute with them to contest charges. You have been ... Read Full Review
By : 'Jane'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Rent PCM : £480
Would you recommend ? : No
Postcode : NG7
Would give no stars if possible. Absolute scammers. When we moved in, the house was at a despicable standard: the carpets were infected with clothes moths and larvae which destroyed hundreds of pounds worth of clothes and we were left to deal with ourselves for 8 months, the house hadn’t ... Read Full Review

By : 'Jonny'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Rent PCM : £2520
Would you recommend ? : No
Postcode : NG7
They’re only out to take advantage of students. Our rent has increased by £10pppw for the following year, an increase of £3000 as a house. This increase is unjustifiable and shouldn’t be allowed. How can they justify such an increase without doing anything to ... Read Full Review
By : Joe Hammond
6 Nov 2020Hello Jonny, We are sorry that you are not happy with the marketed rent. If you would like to submit an offer to your Landlord please let us know and we can forward this on for you. We have been...
By : 'Rachel'
Branch : Lenton Nottingham, 143 Lenton Boulevard
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG7
The worst estate agents I've ever come across. Took 4 months to get someone in to fix the damp in our student house when there was literally water running down the living room walls and everyone was getting ill. Ignored us for months. When we had other issues such as a faulty boiler we were ... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents