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The UK's Largest Customer Review Website for the Property Industry

2.3/5, 3 Reviews
33% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
By : 'Jeannie'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : MK18
If you're selling don't even think of going anywhere else. If you're buying, find yourself a house with a Russell and Butler board and buy that one! The team at Russell and Butler were professional, approachable and sensitive to our needs as clients. They also have a distinct advantage in the field of estate agency: They have a sales progressor. I'll be honest, I'd never heard of one of those, but now I understand fully their significance within the team and the indispensable nature of their service in terms of ......... progressing a sale. Tracey was efficient, knowledgable and enthusiastic and she was this in abundance from start to finish. Nothing was stopping this lady! She is one of the most dedicated and personable people I have ever worked with.... Worked with? "But you're only the customer" Ah, yes but doesn't that indicated the degree to which we felt involved in the process, with regular updates, advice and encouragement where it was needed. She invested herself professionally and personally 110% and I know for sure that without her heroic efforts we would not now be celebrating the end of this difficult journey. The one that ends with a 'new' home, if Russell and Butler have anything to do with it!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 67% | £280,000 | £280,000 |
| Lettings | 0% | 67% | £750 | £750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 1 |
Russell & Butler Limited
1 West Street, Buckingham, Buckinghamshire
MK18 1HL
01280 815 999





By : 'Caroline'
Branch : Buckingham, 1 West Street
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : MK18
Deal with this agency at your peril if selling your house. They undervalue, in my case by 12.5% and then blamed me when questioned, they are duplicitous and untrustworthy. They have cost me thousands of pounds, the house of my dreams and nearly destroyed my second attempt at selling by more lying. ... Read Full Review
By : Brian Russell
24 Oct 2022I was in two minds whether to respond or not, however the more I thought about it, the more unjust I feel your comments are. This transaction has never been straightforward and what amazes me is that ...

By : 'Merryl'
Branch : Buckingham, 1 West Street
Services : Sales (As a Buyer)
Sold price : £280000
Would you recommend ? : No
Postcode : MK18
Pandora's Box of Danger and Ego Lisa Tavener is a pandoras box of explosive danger. She and her colleagues knowingly gave our private information to a neighbourhood predator in order to put us in danger for vindictive purposes after we filed a complaint against them with ARLA (and won the ... Read Full Review
By : 'Jeannie'
Branch : Buckingham, 1 West Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : MK18
If you're selling don't even think of going anywhere else. If you're buying, find yourself a house with a Russell and Butler board and buy that one! The team at Russell and Butler were professional, approachable and sensitive to our needs as clients. They also have a distinct ... Read Full Review
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