Amethyst Residential Lettings

Terrible and very rude people don't recommend after 6 years with ... Read Full Review

I have rented with Amethyst for over 3years and have nothing other than positives for their professionalism and quick response to any issue no matter how big or small. I would have no problem in recommending this agency for anyone looking to rent, they would be my first choice if ever I needed ... Read Full Review

I have been used as a contractor by Amethyst Lettings over the last few years, to carry out maintenance and repairs on their portfolio. This review is offered from a behind the scenes viewpoint. Pauline and her team are consummate professionals in their roles as a bridge between landlord, tenant ... Read Full Review

I have worked with Pauline and Amethyst for the past 7 years and am amazed at some of the negative comments I am reading as I don't think we're talking about the same agency! I have always found the staff most helpful and trust them implicitly. All work undertaking at my ... Read Full Review

Excellent agents for me as landlord. I have been with them for several years and was pleased to find them after disastrous experiences with other agents. Very efficient, deal with any issues promptly, keep me informed. Would highly recommend ... Read Full Review

We have had our property with Amethyst for some years now and have been more than pleased with their service. Very professional and friendly in their dealings with us and altogether a first class agency with very reasonable Management fees. Would and have recommended ... Read Full Review

I own 4 properties that have been let out by Amethyst for several years now and in all of that time they have been extremely helpful, courteous and efficient. Their fees are very reasonable and I have had no problems with them at all having used them continuously since 2009. They are always ... Read Full Review

Amethyst have managed my property for the last 9 years and I have had the very best service possible. The staff at Amethyst have ensured that I have had reliable tenants, quick and good quality repairs, no voids, they have full knowledge of current legislation, look after my property and tenants ... Read Full Review

I've had my properties managed by Amethyst for over 10 years and in all that time they have been courteous and responsive to any issues arising. I am in the lucky position of having another property away from Rugby so I can compare lettings agents objectively. I wish my other property was ... Read Full Review

As a landlord I have found the service provided second to none. I am kept informed with any issues that have occurred and the team arrange any repairs, services and checks. Would recommend very ... Read Full Review

I have never had the misfortune or misery of 'attempting' to work with such an ineffective, inadequate, rude, unprofessional 'business'. Please do yourself a favour.... go ... Read Full Review

This is the worst agency i ever rented from. The staff is really rude and incompetent. Charge you for nothing and don't do the job properly. Takes time to answer the questions and not helpful at all if something goes wrong in the property. I would not recommend this agwncy to ... Read Full Review

This is the worst agency in the UK. If you see their sign on a property run away as quickly as possible!!! They will overcharge you they will come up with crazy charges to take money out of your deposit. Moreover, when you email them to do fix something around the house it takes them weeks to call ... Read Full Review

useless, incompetent, unprofessional, clueless, often gave bad advice, wouldn't recommend to anyone, allowed Tenant to get into arrears with out doing anything (a few month mind you), allowed the Tenant to leave the house dirty. Nice and cheap though. Given 1 star begrudgingly as it won't ... Read Full Review

Absolutely disgraceful. Due to complete unprofessional, inadequate, pitiful mismanagement we pulled out of the let. They refused to refund our deposit and when we tried to escalate it we repeatedly had the phone put down on us. When we finally got hold of them they tried to accuse us of forgery ... Read Full Review

I have been a tenant with Amethyst for almost three years now. From the moment I first walked in their door I have found them to be extremely helpful and friendly. Any problems that have occurred have been dealt with the same day, either by Amethyst contacting my Landlord or in the last instance ... Read Full Review

So we moved in from a previous rented flat in a different city and due to our circumstances we needed to move in quickly. Amethyst were very quick to process our application and I am grateful for that. The property that was rented to us was spacious and we began our tenancy without any trouble. ... Read Full Review

After 9 years of renting that was the WORST AGENTS I had to ever deal with!!! The stuff changing often so no one knows whats happening, I guess that's the owners strategy. Had issues with from day 1, there was mold in property about they knew but never did anything to help, Pauline friend 'mold ... Read Full Review

I am four weeks into my tenancy and I have had nothing but stress. The day I moved in I wanted to moved out. There is a foreign boiler fitted, that apparently has a timer on it yet still to this day I cannot work, nor have I been given any instructions, even though I have repeatedly called into the ... Read Full Review

I have been letting from Amethyst for a number of years, and I am very happy with the service that the company provide. The staff are very friendly and are quick to deal with any problems that may arise, regardless of size. They have a good team of service personnel on their books and on the rare ... Read Full Review