I've also had a terrible experience, and have left a review on TrustPilot.co.uk. The worrying part is that on the TrustPilot page, it appears that one of the staff there has left a positive review (the only one) posing as a tenant which in my mind amounts to fraud. Here's the review I left there: "I agreed to act as guarantor for a family member who wanted to move into a property managed by Learmonts. The process was ridiculously complicated and they wanted 3 years worth of financial history, work hiostory and character references (more than I had to give for my mortgage!). They also took an age to process all the documents that I gave them and sent me a copy of the lease 4 days late, and only 2 days before the move-in date. The lease contained several clauses that I was uncomfortable with and looked like it was designed to exploit and extort as much money from the tenant as possible. I asked if they could amend or remove any of the clauses and was told that it was non-negotiable and that if I didn't sign I would render my relative homeless. They refused to even contemplate amending the lease and repeatedly tried to force the issue by making emotive references to my relatives situation, telling me that they'd been on the phone to them crying for half an hour. As usual, companies like this are very defensive about the terms and conditions of their contracts and are quick to allay any fears by saying "Oh no, that part really means...blah, blah, blah" before turning round and telling you that you should have checked the small print before signing anything. I wouldn't trust them for a second and they're clearly playing tenants for fools. If you don't think that's bad, the only positive review on this page would appear to be from someone who WORKS at Learmonts - if that doesn't make you suspicious, then nothing will. An absolute disgrace and deeply unproffessional handling of the matter all round."

I've also had a terrible experience with these people. I checked the review page for them at TrustPilot and it would appear that one of their staff has posed as a tenant and posted a positive review (the only one!) which should raise some alarm bells! Here's the review I left on TrustPilot: "I agreed to act as guarantor for a family member who wanted to move into a property managed by Learmonts. The process was ridiculously complicated and they wanted 3 years worth of financial history, work hiostory and character references (more than I had to give for my mortgage!). They also took an age to process all the documents that I gave them and sent me a copy of the lease 4 days late, and only 2 days before the move-in date. The lease contained several clauses that I was uncomfortable with and looked like it was designed to exploit and extort as much money from the tenant as possible. I asked if they could amend or remove any of the clauses and was told that it was non-negotiable and that if I didn't sign I would render my relative homeless. They refused to even contemplate amending the lease and repeatedly tried to force the issue by making emotive references to my relatives situation, telling me that they'd been on the phone to them crying for half an hour. As usual, companies like this are very defensive about the terms and conditions of their contracts and are quick to allay any fears by saying "Oh no, that part really means...blah, blah, blah" before turning round and telling you that you should have checked the small print before signing anything. I wouldn't trust them for a second and they're clearly playing tenants for fools. If you don't think that's bad, the only positive review on this page would appear to be from someone who WORKS at Learmonts - if that doesn't make you suspicious, then nothing will. An absolute disgrace and deeply unproffessional handling of the matter all round. agreed to act as guarantor for a family member who wanted to move into a property managed by Learmonts. The process was ridiculously complicated and they wanted 3 years worth of financial history, work hiostory and character references (more than I had to give for my mortgage!). They also took an age to process all the documents that I gave them and sent me a copy of the lease 4 days late, and only 2 days before the move-in date. The lease contained several clauses that I was uncomfortable with and looked like it was designed to exploit and extort as much money from the tenant as possible. I asked if they could amend or remove any of the clauses and was told that it was non-negotiable and that if I didn't sign I would render my relative homeless. They refused to even contemplate amending the lease and repeatedly tried to force the issue by making emotive references to my relatives situation, telling me that they'd been on the phone to them crying for half an hour. As usual, companies like this are very defensive about the terms and conditions of their contracts and are quick to allay any fears by saying "Oh no, that part really means...blah, blah, blah" before turning round and telling you that you should have checked the small print before signing anything. I wouldn't trust them for a second and they're clearly playing tenants for fools. If you don't think that's bad, the only positive review on this page would appear to be from someone who WORKS at Learmonts - if that doesn't make you suspicious, then nothing will. An absolute disgrace and deeply unproffessional handling of the matter all round. "