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DPS Estates

3/5, 2 Reviews
50% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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"After having dealt with this..."

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5 Star Review

By : 'Deneice'
Services : Letting(I am a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : NR1

30 Nov 2020
People found this helpful0

After having dealt with this agency for a flat I was renting and having had such exceptional and understanding service I feel I must share my experience. From the beginning the service I received was both professional and efficient, considerably enhanced for me by the personal touches which never made me feel I was just one more tenant. Everything was set up smoothly and every communication or query responded to quickly and efficiently throughout my tenancy. However, as always with most services, it is how things pan out when something goes wrong which is perhaps the most telling and when things didn't work out for me with the tenancy DPS not just stepped up to the mark but, in my opinion, went above and beyond. Thanks to their actions and understanding they took all the stress out of something which could have been a terrible experience for me and I continue to be very grateful to each and every member of staff for their kindness, instant action and professional and personal ethics.

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By : Susan Orme

23 Feb 2023

They do not deal with landlord issues; Very poor service


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%100%£0£0
Lettings0%99%£400£900
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

DPS Estates
53 Ber StreetNorwich, Norfolk
NR1 3EU
01603 558666

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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1 Star Review

By : '-'
Branch : Norwich, 53 Ber Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : NR1

13 Apr 2022
People found this helpful0

Very unhelpful and rude staff, tried to get the room sizes of a flat for 5 days to see if my furniture would fit and was eventually told they couldn’t do my request. On asking for landlord details as he may have had the information I was met with the standard data protection act, which ... Read Full Review

Comments (1)Was this helpful?:

By : Susan

18 Feb 2023

David Musgrove is the Managing director! We are in dispute with his agency DPS he has let us down! He hasn't inspected our properties. The company stated they would be inspected every 6 months...


After having dealt with this ...

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5 Star Review

By : 'Deneice'
Branch : Norwich, 53 Ber Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : NR1

30 Nov 2020
People found this helpful0

After having dealt with this agency for a flat I was renting and having had such exceptional and understanding service I feel I must share my experience. From the beginning the service I received was both professional and efficient, considerably enhanced for me by the personal touches which never ... Read Full Review

Comments (1)Was this helpful?:

By : Susan Orme

23 Feb 2023

They do not deal with landlord issues; Very poor...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 6/21/2019, 10:24:56 AM by allAgents

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