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Guildford, GU1

4.2/5, 21 Reviews
81% Recommended

100% sales valuation accuracy

92% letting valuation accuracy

100% sales fee satisfaction

89% letting fee satisfaction

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"House was unclean,..."

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1 Star Review
UserName

Glenn

UserName

Claudine

By : 'Lucy'
Services : Letting(As a Tenant)
Rent PCM : £2900
Would you recommend ? : No
Postcode : GU2

21 Aug 2020
People found this helpful0

House was unclean, weren't given enough keys, rent was extremely high despite having no living room, majority of the furniture was broken, we were promised the shed would be finished but was completely disgusting with live wires hanging about, landlord visited without notice, communications between the estate agents was unprofessional, we were also deducted an unfair amount for cleaning despite the house being spotless and carpets cleaned and being left in a better condition than when we moved in. Do NOT rent with Belvoir.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£0£0
Lettings92%89%£825£2,900
Address

Belvoir
Unit 2, 75-78 Woodbridge RoadGuildford, Surrey
GU1 4QH
01483 537200

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Belvoir Branches (View All 199)
House was unclean, ...

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1 Star Review
UserName

UserName

By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £2900
Would you recommend ? : No
Postcode : GU2

21 Aug 2020
People found this helpful0

House was unclean, weren't given enough keys, rent was extremely high despite having no living room, majority of the furniture was broken, we were promised the shed would be finished but was completely disgusting with live wires hanging about, landlord visited without notice, communications... Read Full Review

Comments (0)Was this helpful?:
Fantastic efficient and ...

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5 Star Review

By : 'happylandlord'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GU4

3 Jun 2018
People found this helpful0

This is the second time I have used Belvoir Guildford to find tenants. Again everything went really smoothly, they acted very quickly, kept me informed and helped to organise some works in my flat too. I'd like to thank Glenn, Magda, Adriana and Jake for going above and... Read Full Review


Comments on Agent Fees

the fees are lower than other agents quoted me

Comments (0)Was this helpful?:
I have rented a property ...

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5 Star Review

By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU2

30 Jan 2018
People found this helpful0

I have rented a property through Belvoir for the pass three years and would highly recommend there services. As letting agents go I would say Belvoir would be the best company to go through. All the staff are very polite and helpful and made my tenancy stress free . Thank you all for the great... Read Full Review


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
The staff at Belvoir ...

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5 Star Review
UserName

UserName

By : 'BMc79'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : GU1

5 Feb 2017
People found this helpful0

The staff at Belvoir Guildford are extremely helpful and friendly. I am very pleased with the service they provided and will definitely be using Belvoir in the... Read Full Review


Comments on Agent Fees

I found the Agent's fees to be very reasonable.

Comments (0)Was this helpful?:
I have used Belvoir, ...

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5 Star Review
UserName

UserName

By : 'Annette'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU4

11 Dec 2016
People found this helpful0

I have used Belvoir, Guildford several times to let my flat and see the tenants in and out. The service is always professional, helpful and Glenn is always available to help. There has never been any delay in answering queries or getting back to me. The best agent I have... Read Full Review


Comments on Agent Fees

Given the service that is provided the fees are good value.

Comments (0)Was this helpful?:
Worst experience ever worst ...

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1 Star Review

By : 'DefiantPuppy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU2

8 Dec 2016
People found this helpful0

Worst experience ever worst of their kind. These people are masters at exploiting other people. Stay as far away as possible from... Read Full Review

Comments (1)Was this helpful?:

By : Glenn Wakeham

9 Dec 2016

Belvoir Guildford is extremely disappointed to read your comments and sincerely apologise if you feel you have not received the high level of service you expected. Belvoir Guildford is passionate...

Belvoir have been our agent ...

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5 Star Review
UserName

By : 'Thomson'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU2

14 Aug 2016
People found this helpful0

Belvoir have been our agent in Guildford for several years and we have been consistently impressed by their responsiveness and flexibility. Each year they have secured tenants quickly and effectively at good... Read Full Review

Comments (0)Was this helpful?:
We are delighted with the ...

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5 Star Review
UserName

UserName

By : 'CarlandJenny'
Services : Letting( As a Owner )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : GU2

21 Jul 2016
People found this helpful0

We are delighted with the service and attention we have received from Glenn, Begonia and Claudine. As distant landlords, we have appreciated the excellent communication and concern for our needs, as well as reality in terms of what best to do for the house. We recommend them... Read Full Review


What agent could do to change your mind?

Fair


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
I employed Claudine and the ...

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5 Star Review
UserName

By : 'Jackie,'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU1

22 Jun 2016
People found this helpful0

I employed Claudine and the team at Guildford office of Belvoir to find a tenant for me. Claudine worked with me to make sure she was looking at the right kind of person and looked after all the viewings and reference checking. The process was very efficient and good value for money, and the... Read Full Review


What agent could do to change your mind?

I looked at a few agents and Belvoir comes in very competitively, without compromising on any aspect of the service.


Comments on Agent Fees

I looked at a few agents and Belvoir comes in very competitively, without compromising on any aspect of the service.

Comments (0)Was this helpful?:
Begonia made the process of ...

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5 Star Review

By : 'June'
Services : Letting( As a Tenant )
Rent PCM : £910
Would you recommend ? : Yes
Postcode : GU2

19 May 2016
People found this helpful0

Begonia made the process of renting easy. She was quick to respond and very helpful. I had to move quickly and she found suitable properties to view as soon as it was possible. She did everything in a very timely... Read Full Review


What agent could do to change your mind?

The agents fees were not as high as some of the agents around Guildford, but I would obviously like them to be less, as moving with a month and half deposit to pay is very costly.


Comments on Agent Fees

The agents fees were not as high as some of the agents around Guildford, but I would obviously like them to be less, as moving with a month and half deposit to pay is very costly.

Comments (0)Was this helpful?:
Glenn and the Belvoir team ...

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5 Star Review
UserName

By : 'Kilmaurs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU2

11 May 2016
People found this helpful1

Glenn and the Belvoir team are looking after our properties fabulously well. I didn't think I'd be writing a review for a letting agent, such have been my previous experiences, but these guys are different. They do what they say, and the follow up too. They also help with timely and cost... Read Full Review


Comments on Agent Fees

They are very reasonable.

Comments (0)Was this helpful?:
Glenn was extremely helpful ...

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5 Star Review
UserName

By : 'Dorothy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU1

6 May 2016
People found this helpful0

Glenn was extremely helpful when we were in the process of deciding which company we were going to let our property through. The team keep us up to date efficiently and when we had repairs that needed doing they were extremely good about liaising with the builders and tennents. Very happy with them ... Read Full Review

Comments (0)Was this helpful?:
Very friendly, responsive and ...

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5 Star Review
UserName

By : 'Mover'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU1

18 Apr 2016
People found this helpful0

Very friendly, responsive and helpful. Prompt liaison with the landlord to sort out contract. Quick response to emails. Thank... Read Full Review


What agent could do to change your mind?

Very fair and competitive compared to other agents.


Comments on Agent Fees

Very fair and competitive compared to other agents.

Comments (0)Was this helpful?:
We have just successfully ...

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5 Star Review
UserName

By : 'Marilyn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU3

7 Apr 2016
People found this helpful0

We have just successfully sold our property in Guildford through Glenn's help. The experience was very positive. Glenn was very helpful in supporting us to work through some of the issues we encountered along the way, and proactively keeping us regularly informed of... Read Full Review


Comments on Agent Fees

Fees were fair.

Comments (0)Was this helpful?:
The team at Belvoir have been ...

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5 Star Review
UserName

By : 'Belynda'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : GU1

2 Oct 2015
People found this helpful0

The team at Belvoir have been really good about handling communications from my tenant and keeping everyone on the same page. I like that they do a quarterly house inspection and the few minor repairs that the tenant requested have been sorted by their handyman in a timely manner and reasonable... Read Full Review


What agent could do to change your mind?

in line with industry fee structure


Comments on Agent Fees

in line with industry fee structure

Comments (0)Was this helpful?:
Belvoir, in particular, Glenn ...

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5 Star Review
UserName

By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU3

1 Oct 2015
People found this helpful0

Belvoir, in particular, Glenn Wakeman went over and above their duties when my parents bought a property through them. They could not have done more to make a difficult move as easy as possible. Much appreciated. Thank... Read Full Review

Comments (0)Was this helpful?:
I have nothing but praise for ...

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5 Star Review
UserName

UserName

By : 'Matt'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : GU4

16 Sept 2015
People found this helpful0

I have nothing but praise for Glenn and his team at Belvoir Guildford. This was my first time letting a property, and my initial enquiries with a more traditional High Street agency left a bad taste in my mouth, with hidden charges, and their general smoke & mirrors approach. Thankfully I found ... Read Full Review


What agent could do to change your mind?

Clearly and comprehensively presented, and very competitive.


Comments on Agent Fees

Clearly and comprehensively presented, and very competitive.

Comments (0)Was this helpful?:
Always excellent service, ...

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5 Star Review
UserName

By : 'Penny'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : GU2

9 Sept 2015
People found this helpful0

Always excellent service, good clear updates on the property. Relevant information on legislation. Informative emails. Very good advice & help on all my enquiries. Quick to advise me on any problems & clear good regular contact whenever... Read Full Review


What agent could do to change your mind?

Good value


Comments on Agent Fees

Good value

Comments (0)Was this helpful?:
Glenn gave me excellent ...

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5 Star Review
UserName

By : 'Virginia'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : GU

9 Sept 2015
People found this helpful0

Glenn gave me excellent advice and support in selecting a property to let. I never felt rushed or pressurized and he dealt with all issues in the same professional way, no matter how small. He visited properties with me to ensure I bought something that would be a good let. I had complete trust in ... Read Full Review


What agent could do to change your mind?

fair and indeed compared to another agent that we have a property with in London a much better deal overall.


Comments on Agent Fees

fair and indeed compared to another agent that we have a property with in London a much better deal overall.

Comments (0)Was this helpful?:
The agency requested to cut a ...

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1 Star Review

By : 'P'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : GU5

3 Sept 2014
People found this helpful1

The agency requested to cut a second key for the property, when they returned the original they sent it back through the post in inadequate packaging. So yes it never arrived! just a broken envelope. Asked several times for them to cut a new one, still waiting lots of promises still no Key. Need ... Read Full Review

Comments (1)Was this helpful?:

By : Guildford Belvoir

3 Sept 2014

Belvoir is extremely disappointed to read your comments and sincerely apologise if you feel you have not received the high level of service a genuine customer can expect. Belvoir Lettings is...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Belvoir, Guildford GU1 4QH