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PMS Lettings

4.9/5, 40 Reviews
98% Recommended

88% sales valuation accuracy

94% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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PMS Lettings has become one of the largest and most successful Letting Agents in Chichester, West Sussex. Our aim is to offer the best customer service possible to all our clients.
"The most awful letting agents ..."

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1 Star Review

By : 'Rosie'
Services : Letting(As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : PO19

11 Aug 2020
People found this helpful1

The most awful letting agents in the area! Fob you off all the time with any problems you have Lived in a mould infested flat for over a year, thousands of pounds of belongings and new furniture damaged and they ignored us. Surveyor came out and confirmed the mould was previously there but cleaned and painted over before we moved in. Neighbours also confirmed previous tenants left for the same reason! Surveyor couldn't believe the conditions we were living in. We left and they painted over it again and advertised it for new tenants!! Dealings with the management of PMS - extremely rude. Told us it was our 'way of living'. In our new property we've not changed our way of living and have no issues with mould! Refused to let us see the surveyor report as they knew we wanted it to take further for compensation of the money loss of our belongings. Do not waste your time with this company! Go elsewhere


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales88%100%£0£0
    Lettings94%99%£550£1,250
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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    200191000000
    Areas covered
    • PO18
    • PO19
    • PO20
    • PO21
    • PO22
    Address

    PMS Lettings
    50 West StreetChichester, West Sussex
    PO19 1RP
    01243 788257

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 08:00 - 20:00
    2. 08:00 - 20:00
    3. 08:00 - 20:00
    4. 08:00 - 20:00
    5. 08:00 - 20:00
    6. 08:00 - 20:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    Valued as ...

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    5 Star Review
    UserName

    UserName

    By : 'Irina'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : PO19

    21 Oct 2021
    People found this helpful0

    Me and my partner have rented through PMS for 3.5 years. We’ve had some issues with the property we were renting over the years and it’s been easy contacting the agency to get the problems sorted. We’ve dealt mostly with James, who is great and friendly and always ... Read Full Review

    Comments (1)Was this helpful?:

    By : James Banks

    21 Oct 2021

    Hi Irina, Thank you for such a lovely review and being amazing tenants!! We are sorry to lose you both but wish you every happiness in your new...


    The most awful letting agents ...

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    1 Star Review

    By : 'Rosie'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Rent PCM : £950
    Would you recommend ? : No
    Postcode : PO19

    11 Aug 2020
    People found this helpful1

    The most awful letting agents in the area! Fob you off all the time with any problems you have Lived in a mould infested flat for over a year, thousands of pounds of belongings and new furniture damaged and they ignored us. Surveyor came out and confirmed the mould was previously there but ... Read Full Review


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    Comments (0)Was this helpful?:
    Extremely ...

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    5 Star Review

    By : 'Gayle'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Rent PCM : £950
    Would you recommend ? : Yes
    Postcode : PO20

    20 Dec 2018
    People found this helpful0

    I couldn't be happier with the help and support i have received from both lea and james , i had a few issues moving but they went out of their way to help me and my family . Highly ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    5 ...

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    5 Star Review
    UserName

    By : 'Sarah'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Rent PCM : £850
    Would you recommend ? : Yes
    Postcode : 31

    13 Sept 2018
    People found this helpful0

    Great service. Very efficient, friendly and informative. From instruction to letting, I could not fault James. Highly recommended and many thanks for the speedy ... Read Full Review


    Comments on Agent Fees

    Good, a realistic fee and justified fee.

    Comments (0)Was this helpful?:
    First class ...

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    5 Star Review
    UserName

    UserName

    By : 'Green'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PO21

    10 Aug 2018
    People found this helpful0

    PMS Lettings has been my "rock" for the past 12 to 13 years managing my property. Nothing has been too much for the company to attend to on my behalf as I live some 150 miles away from the property. Making regular contact with my tenant, property inspections and dealing with repairs and ... Read Full Review


    Comments on Agent Fees

    Given the distance I live away from the property, the Agent's fees seem reasonable for my peace of mind.

    Comments (0)Was this helpful?:
    Landlord ...

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    5 Star Review
    UserName

    UserName

    By : '2'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PO19

    9 Aug 2018
    People found this helpful0

    Very supportive and responsive to inquiries. Made the process very quick easy to follow. Documents laid out in a clear ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    PMS ...

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    5 Star Review
    UserName

    UserName

    By : 'Anne'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PO19

    4 Aug 2018
    People found this helpful0

    I have used this agency for over 15 years and am very satisfied with the work they have done for ... Read Full Review


    Comments on Agent Fees

    Worth the price.

    Comments (0)Was this helpful?:
    Richard ...

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    5 Star Review
    UserName

    UserName

    By : 'Richard'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PO20

    3 Aug 2018
    People found this helpful0

    Always a prompt and friendly response to any problems that arise, and quickly sorted out. New tenants found and moved in quickly. Very pleased with the service ... Read Full Review


    Comments on Agent Fees

    Very reasonable fees

    Comments (0)Was this helpful?:
    Knowledgable, reliable and ...

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    5 Star Review
    UserName

    UserName

    By : 'JC'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Rent PCM : £825
    Would you recommend ? : Yes
    Postcode : PO19

    2 Aug 2018
    People found this helpful0

    I have used PMS as my rental agent for a number of properties since 2002. It's always been a good relationship because of their profound knowledge of the local market, and their keeness and energy to do the best for landlords and tenants alike. They are flexible with how much or little I want ... Read Full Review


    Comments on Agent Fees

    I consider the fees to be fair in comparison with their peer group.

    Comments (0)Was this helpful?:
    Excellent. ...

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    5 Star Review
    UserName

    UserName

    By : 'Eve'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : P019

    2 Aug 2018
    People found this helpful0

    PMS have been managing my property for several years and I would not hesitate to recommend them. All staff are very professional and handle all scenarios with speed and ... Read Full Review


    Comments on Agent Fees

    Competitive and good value for the service they provide.

    Comments (0)Was this helpful?:
    Very reliable and friendly ...

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    5 Star Review
    UserName

    UserName

    By : 'The'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Rent PCM : £850
    Would you recommend ? : Yes
    Postcode : PO18

    2 Aug 2018
    People found this helpful0

    Several years ago I was very unhappy with the services provided by a larger letting agent. There was always a different person answering the phone and repairs etc took a long time. Difficult, specially as I live abroad. On a friend's recommendation I switched to PMS Lettings. What a ... Read Full Review


    Comments on Agent Fees

    Fees are competitive.

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    UserName

    By : 'Matt'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PO19

    18 Jul 2018
    People found this helpful0

    PMS Lettings, excellent service, very efficient. I would recommend PMS Lettings to any of my friends, in fact I have. Great ... Read Full Review

    Comments (0)Was this helpful?:
    Polite and ...

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    5 Star Review
    UserName

    By : 'Annie'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : PO20

    10 Jul 2018
    People found this helpful0

    James was very helpful, from the viewing to the moving in process. Helping us from stop stressing when we didn't think it would go through. Never in a rush to get away, answered all our questions. Thank ... Read Full Review


    Comments on Agent Fees

    Not over expensive.

    Comments (0)Was this helpful?:
    Highly ...

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    5 Star Review
    UserName

    UserName

    By : 'Kt'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : PO19

    27 Apr 2018
    People found this helpful0

    I have used a few different estate agents in the past and PMS have been the best by far. Excellent service and any queries were responded to extremely promptly. I only had one issue with the property during my tenancy and this was fixed quickly and efficiently. Highly ... Read Full Review


    Comments on Agent Fees

    Reasonable fees

    Comments (0)Was this helpful?:
    Helpful, Friendly, ...

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    5 Star Review
    UserName

    UserName

    By : 'Simon'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Rent PCM : £980
    Would you recommend ? : Yes
    Postcode : PO19

    10 Apr 2018
    People found this helpful0

    I used PMS to rent a furnished apartment in Chichester. Both James and Lee were very helpful when I first contacted them and found me a property with which I was very happy. I found them both helpful, friendly and professional and I would certainly use PMS again - in fact, if I move back to the ... Read Full Review


    Comments on Agent Fees

    Fees were about the same as any other agent in the area and they were up front about what they were and what they were for.

    Comments (0)Was this helpful?:
    Extremely helpful and very ...

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    5 Star Review
    UserName

    UserName

    By : 'Debbie'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : PO20

    8 Apr 2018
    People found this helpful0

    My time with PMS has been good nothing was to much trouble for them. The staff were very helpful and my landlord was very prompt with any problems. I would recommend them to anyone. Thank you for all your ... Read Full Review


    Comments on Agent Fees

    I found the fees good.

    Comments (0)Was this helpful?:
    Helpful, prompt and ...

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    5 Star Review
    UserName

    UserName

    By : 'Katie'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Rent PCM : £620
    Would you recommend ? : Yes
    Postcode : PO19

    6 Apr 2018
    People found this helpful0

    We have been renting with PMS for 6 years now. Throughout our tenancy, they have been prompt in answering queries and have been supportive in arranging any maintenance requests (as they have arisen). James and Lee are two of the most kind-hearted people and we could not have been more thrilled with ... Read Full Review


    Comments on Agent Fees

    Appropriate for the service provided.

    Comments (0)Was this helpful?:
    We needed to rent a property ...

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    5 Star Review
    UserName

    By : 'Keith'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Tenant )
    Rent PCM : £1250
    Would you recommend ? : Yes
    Postcode : PO19

    13 Dec 2017
    People found this helpful0

    We needed to rent a property between selling our home and awaiting the completion of a new build property. We reviewed several properties with other agents, some in pretty shoddy condition, which the agents deemed to be acceptable. The property we found through PMS met our brief perfectly and was ... Read Full Review


    Comments on Agent Fees

    PMS fees seem largely to be in line with letting market. At the outset the fees were made clear so there have been no surprises.

    Comments (0)Was this helpful?:
    Changed to PMS lettings as I ...

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    5 Star Review
    UserName

    UserName

    By : 'DebbieM'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : P019

    18 Nov 2017
    People found this helpful0

    Changed to PMS lettings as I was not happy the service provided by my previous letting agent. So far the service provided by PMS has been excellent. Really helpful and friendly they found a tenant for us even before the property had been ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Getting the property Let has ...

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    5 Star Review
    UserName

    UserName

    By : 'Ian'
    Branch : Chichester, 50 West Street
    Services : Letting( As a Owner )
    Rent PCM : £1050
    Would you recommend ? : Yes
    Postcode : PO21

    3 Jul 2017
    People found this helpful0

    Getting the property Let has been arranged promptly, efficiently, and in a friendly, helpful, and professional manner with minimum fuss. Very ... Read Full Review


    Comments on Agent Fees

    good

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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