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Morris Dibben Logo

Portsmouth, PO1

2.2/5, 20 Reviews
17% Recommended

0% letting valuation accuracy

54% letting fee satisfaction

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"I had no other option but to..."

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1 Star Review
UserName

Phil

UserName

Emma

By : 'Furious'
Services :
Would you recommend ? : No
Postcode : PO4

16 Oct 2020
People found this helpful2

I had no other option but to leave 1 star. But this company deserves nothing. An absolute dog vomit of a company that left my daughter feeling suicidal. They will show students one image of room but that's not what they will get!! DO NOT use this letting company. They have a money grabbing staff member by the name of Emily that does not care about the young people renting. Avoid

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%54.00%£360£1,150
Address

Morris Dibben
28 Hampshire TerracePortsmouth, Hampshire
PO1 2QF
023 8181 0261

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Morris Dibben Branches (View All 20)
Tenancy ...

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5 Star Review

By : 'Soniya'
Services : Letting( As a Tenant )
Would you recommend ? : No

26 Jun 2025
People found this helpful

The agency and Gracie helped me move quickly and smoothly. They were professional and responsive throughout. Highly recommend fast, reliable... Read Full Review

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Many thanks to Charlotte ...

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5 Star Review
UserName

By : 'Ecehan'
Services : Letting( Property Management )
Sold price : £950000
Would you recommend ? : Yes
Postcode : SW20

20 Feb 2025
People found this helpful0

Many thanks to Charlotte Cooper from Porstmount Office sorting things out so quickly, getting what I needed right away and her reassuring professional support 👏🏽Wishing her all the best... Read Full Review

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Unprofessional and ...

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1 Star Review

By : 'rabiya'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

16 Jan 2025
People found this helpful0

I had a terrible experience with this property agency. After deciding not to proceed with a rental, I informed them well in advance—more than 7 days before the process could move forward. Despite this, they unreasonably withheld my payment and unjustly deducted the entire amount. Their lack of... Read Full Review


Comments on Agent Fees

Review: Unprofessional and Unethical I had a terrible experience with this property agency. After deciding not to proceed with a rental, I informed them well in advance—more than 7 days before the process could move forward. Despite this, they unreasonably withheld my payment and unjustly deducted the entire amount. Their lack of transparency and disregard for ethical practices are appalling. When I reached out for clarification, their response was dismissive and unhelpful. This agency seems to prioritize profiteering over fair treatment of customers. I strongly advise against dealing with them. Their practices are not only unprofessional but also outright exploitative. Proceed with caution if you choose to engage with them!

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Five stars for Emily ...

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5 Star Review
UserName

By : 'Jackie'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : PO5

9 Sept 2024
People found this helpful0

I would like to thank Emily Jones who organised the tenancy for my new flat. She was the most efficient person that I dealt with (including my solicitors!). Emily always got back to me promptly and answered my questions in a clear and non-jargon... Read Full Review

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A ...

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5 Star Review
UserName

By : 'Abdullah'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : PO1

8 Aug 2023
People found this helpful0

I had a nice experience with morris dibben office . Maddie Maynard is an amazing employee . She helped me with many things and make it easier for me to finish my flat contract . It was an honor to deal with... Read Full Review

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Avoid at all ...

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1 Star Review
UserName

By : 'Nick'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : No
Postcode : PO5

27 Feb 2023
People found this helpful1

When I originally went with them, they were perfectly fine and I had no issues. It took me a year to finally move and by the time I moved, there were no members of staff left from when I started. The new manager Jamie is like a ghost no matter what problems you have he’s never around and ... Read Full Review

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Just don’t use this ...

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1 Star Review
UserName

By : 'Sue'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £350000
Would you recommend ? : No
Postcode : PO4

24 Feb 2023
People found this helpful0

This office had 5 different staff go through their office in 4 months so no continuity when you spoke to different people every time. There are 3 completely different staff there now! My sale has fallen through and if I had some important info about my buyers position maybe it wouldn’t... Read Full Review

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Flat ...

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5 Star Review
UserName

By : 'Nirosha'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO16

7 Nov 2022
People found this helpful0

Last week, we rented a flat. We were able to rent it at a reasonable price and the location is ideal. It was special because we were able to get it without viewing it, but the agent arranged for a virtual viewing. Our thanks go to Emily Cunningham for helping us get this flat. We highly recommend... Read Full Review

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I wouldnt given one star but ...

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1 Star Review
UserName

By : 'Viktoriya'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : PO1

20 Jun 2022
People found this helpful0

I wouldnt given one star but this ranking otherwise wouldn’t be accepted. Its been already 8 weeks since I moved out of rented flat and they still havent given my deposit £825 back! Even though landlady authorised this a long time ago. They act like scammers. They avoid any... Read Full Review

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I had no other option but to ...

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1 Star Review
UserName

UserName

By : 'Furious'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4

16 Oct 2020
People found this helpful2

I had no other option but to leave 1 star. But this company deserves nothing. An absolute dog vomit of a company that left my daughter feeling suicidal. They will show students one image of room but that's not what they will get!! DO NOT use this letting company. They have a money grabbing... Read Full Review

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They will lie and attempt to ...

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1 Star Review

By : 'Nev'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : ML3

28 Aug 2020
People found this helpful0

They will lie and attempt to steal your deposit regardless if the house is perfectly fine, they will literally lie to keep that money. Avoid if you don’t want to have to talk to lawyers to get your deposit... Read Full Review

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Hampshire ...

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1 Star Review

By : 'Victoria'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : PO1

24 Jun 2020
People found this helpful0

Even 1 star is too generous. I rented my student accommodation through Morris Dibben in Portsmouth (Hampshire Terrace) and had no end of problems with their staff from day 1. They are incompetent; ignore emails, fail to rectify safety issues such as a beeping fire alarm reported in March 2020... Read Full Review

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NEVER USE MORRIS DIBBEN AT ...

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1 Star Review

By : 'Lewis'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

23 May 2020
People found this helpful0

Useless customer service, take over a week to reply or to fix issues especially if you are a student! They seem to regard you to the bottom of the pile! NEVER USE MORRIS DIBBEN AT PORTSMOUTH UNIVERSITY! Say they will get back in touch after issues and never do!... Read Full Review

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Great customer service from ...

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5 Star Review
UserName

By : 'Chiernoh'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO1

6 Feb 2020
People found this helpful1

Great customer service from the gentleman Phil Davis who provide us with everything possible for us to enjoy our trip to Portsmouth! Thank... Read Full Review

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Very poor service and ...

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1 Star Review
UserName

UserName

By : 'Joanna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

6 Jun 2018
People found this helpful1

We were renting a flat with Morris Dibben in Portsmouth and always paid our rent and bills on time. Left the property in great condition. However we are still waiting for our deposit to be returned, a month after we left the flat. They do not respond to our email. And when I call them on the phone... Read Full Review


Comments on Agent Fees

Avarage

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If you like being ignored and ...

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1 Star Review
UserName

By : 'Disgraceful'
Services : Letting( As a Tenant )
Rent PCM : £360
Would you recommend ? : No
Postcode : PO5

5 Sept 2017
People found this helpful2

If you like being ignored and disrespected, then Morris Dibben are the letting agents for you. A problem with your house? Morris dibben will make sure that they ignore 1000 phone calls from you, even if it's urgent. Getting your deposit back will be incredibly tough, too, just make sure you have... Read Full Review


Comments on Agent Fees

Bad

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Horrible customer service ! ...

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1 Star Review

By : 'Jane'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

25 Aug 2017
People found this helpful0

Horrible customer service ! Lack of communication which only lead me to loosing 500 pounds . Would not recommend anyone to use this agency by far the worst agency I have every used... Read Full Review

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My 3rd year using this agency ...

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1 Star Review

By : 'Just'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO1

6 Nov 2016
People found this helpful4

My 3rd year using this agency and each year the cost increases for what??? Like you're gonna lose anything... The overall cost is extremely high regardless of my 3rd time booking one of the rooms to consider making a discount. In order to live by myself, it is the only place in Guildhall walk that... Read Full Review


Comments on Agent Fees

BAD FEES. VERY BAD

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Staff were happy to receive ...

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1 Star Review
UserName

By : 'Damp'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : PO4

10 Aug 2015
People found this helpful2

Staff were happy to receive over �500 in fees, but since haven't helped in the slightest. We have severe damp and a drain is broken right above our front door, they said they would speak to the landlord to get back to me but no answer or contact made with me. When we viewed the property the... Read Full Review


What agent could do to change your mind?

Ridiculous amount of fees, considering you get very little for what you pay for.


Comments on Agent Fees

Ridiculous amount of fees, considering you get very little for what you pay for.

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I was frustrated by the ...

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1 Star Review

By : 'Marilyn'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : PO5

25 Mar 2015
People found this helpful3

I was frustrated by the length of time I had to wait for my deposit to be refunded. Despite the landlords intervention, nobody has bothered to communicate with me 4... Read Full Review

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