All went well, I needed a speedy find and purchase of a property and thanks to Stephanie we managed all fine, she was always ahead and on top of things and I managed to keep my old mortgage offer which saved me lots of money, many... Read Full Review

the agent (Mr H) who handled my case when I moved in, was so incompetent and careless. He did not give me the key on the moving-in day but kept it to the next day. I entered the property dirty, and without electricity and I called him, and he said it is the landlord's responsibility. Guess... Read Full Review

if I can give the o start instead of 1 star, then I would be more happy.Very expensive and awful agent. I use them to do the full management Of renting, also I use them to sell my property in the end. For renting part, they charge the most expensive fees than others with bad service. my tenant... Read Full Review

Foxtons is very terrible! I wish I can give 0 star. Once I rent out a property, they charge the fees higher and higher each month, and there are a lot unexpected payment to Foxton every month, I have rent the property out nearly a year but received nothing... Read Full Review

Terrible and rude service and response I have just rented an apartment through Foxtons. When I collected the key and checked the apartment everything was broken. It was filled with dumped goods, broken furniture and infected with flees. The walls were not plastered properly and there is broken... Read Full Review

All of our conditions were dropped from our offer with no real explanation except that we discussed it twice and we were told “the second time this wasn't mentioned”. This is very sneaky as we are not estate agents, just four young professionals so just thought we were amending the existing... Read Full Review

Shocking email response times, didn't take the lettings sign away until the just before we moved out (over a year later - even after asking multiple times). Failed to let us know about new tenants viewing property, just turned up at random times even after asking them to drop us a quick... Read Full Review

Avoid, avoid, avoid!!!! Very low flow of information between myself and the sales manager, in the whole fairness the my"personal" sales manager never came around to see the property. Quite a few agents coming to present the property knew nothing about it e.g. lease, gardens layout. Loads... Read Full Review

Excellent service from Foxtons & in particular Alex. He couldn't have been more helpful & attentive. High street branches are not known for their personal touch, but I was really impressed, highly... Read Full Review