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H A M Estates Ltd

3.4/5, 26 Reviews
62% Recommended

100% letting valuation accuracy

83% letting fee satisfaction

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"I moved into my current..."

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1 Star Review
UserName

Edward

By : 'India'
Services : Letting(As a Tenant)
Rent PCM : £2946
Would you recommend ? : No
Postcode : N8

22 Sept 2020
People found this helpful0

I moved into my current property 5 weeks ago and a number of jobs which were promised to us upon arrival are still incomplete. My bedroom which faces the main road still has no curtains which we have been told would come almost every week. I have not been able to dress in private and have sleep deprivation from the street lights and early morning. The sun comes in after lunch and the bay window makes the room into a greenhouse and completely uninhabitable. While the office staff appear friendly and helpful when you go into speak, expressing that they also believe its an unacceptable situation, still nothing gets done. Eddie told me it was unacceptable when we spoke three days after moving in and yet here we are today. There is no excuses for this careless customer service. Now we cannot open the windows in our room due to dust from scaffolding and building work out front - again, this is from work which we were told would be completed before we moved in. I have a severe dust allergy and I have been suffering ever since; this is now making it worse. Upon arrival it was clear that nothing had been cleaned as my allergies immediately flared. Now they are ignoring our calls and send us threatening email about mice, toilet blockages and everything in between stating that they are not liable for any of these issues (?). Very strange behaviour. It seems they spend more time trying to cut corners and stating they are not liable for damage than just doing a good job. The renovations appeared well done but they have just painted everything white. We would like to move forward on a positive note but we have been nothing but patient and have given them the benefit of the doubt. I hope that they can come through and fix these issues ASAP as we are very polite and respectable tenants who want to care and put work into the house but are left with no choice but to escalate this situation further

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%83.00%£715£2,946
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Areas covered
  • N8
Address

H A M Estates Ltd
88a Tottenham LaneLondon,
N8 7EE
020 8348 5286

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:00 - 17:30
  7. 10:00 - 14:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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5 Star Review
UserName

By : 'Kushal'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8

3 Jan 2024
People found this helpful0

I had a good experience with Ham Estates property letting agency. Mr. Eddie played a crucial role in finding me the perfect rental property. Being from India and new to the UK, his assistance made the transition smooth. Thanks to Mr Eddie’s professionalism and assistance. The ... Read Full Review

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satisfied ...

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5 Star Review
UserName

By : 'Paris&Kristy'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes

1 Mar 2021
People found this helpful0

my agent Eddie has always been available and kind. I thank this agency because I have never had any problems with them and we have been very good in this nice studio ... Read Full Review

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I moved into my current ...

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1 Star Review
UserName

By : 'India'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £2946
Would you recommend ? : No
Postcode : N8

22 Sept 2020
People found this helpful0

I moved into my current property 5 weeks ago and a number of jobs which were promised to us upon arrival are still incomplete. My bedroom which faces the main road still has no curtains which we have been told would come almost every week. I have not been able to dress in private and have sleep ... Read Full Review

Comments (0)Was this helpful?:
Helpful and ...

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5 Star Review
UserName

By : 'Matt'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N15

26 Oct 2018
People found this helpful0

I had a good experience with H.A.M, dealing primarily with Eddie and also with Bibi. Eddie was very reasonable - for instance, when we had some damp issues, he agreed to purchase us a dehumidifier, which resolved the issue immediately. He also responded very quickly when we flagged the issue of a ... Read Full Review


Comments on Agent Fees

I can't remember exactly how much we paid - I think it was £80 - but I do remember that it was by far the most reasonable of all the agents we talked to.

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Overall we are happy with ...

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3 Star Review

By : 'Alice'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8

1 Jun 2018
People found this helpful0

We lived in our property for two happy years. There was the occasional blip with HAM: I once came out of the shower to find a large man walking around my flat which was like something from a horror film! But I spoke to Eddie who sounded genuinely apologetic and offered someone to come round and ... Read Full Review

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Friendly Estate ...

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5 Star Review
UserName

By : 'E'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1083
Would you recommend ? : Yes
Postcode : N4

5 Apr 2018
People found this helpful0

Generally have had positive experience with this estate agent. Eddie is very friendly and approachable. When we've had issues with the flat things have been fixed (sometimes we've needed to chase things a bit but at other times it's been very efficient) and they put in double glazing ... Read Full Review


Comments on Agent Fees

Fees are very reasonable for London (£80)

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From start to finish Eddie ...

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5 Star Review
UserName

By : 'K'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £845
Would you recommend ? : Yes
Postcode : N8

13 Feb 2018
People found this helpful0

From start to finish Eddie has been an excellent guy dealing with everything. Any problem with the flat(even though there were barely any) it was dealt in timely manner and I couldn't have asked for a better handling. Very grateful that I was with this estate agent. Thank you to Eddie and HAM ... Read Full Review


Comments on Agent Fees

Very good, it is definitely the cheapest by far.

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We couldn't have asked ...

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5 Star Review

By : 'Tamas'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N155

7 Dec 2017
People found this helpful0

We couldn't have asked for better service from the agency, and in particular from Eddie, who handled us with efficiency and care. Superb communication at every stage, not to mention resourceful and expert problem-solving! ... Read Full Review

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We have been with H.A.M for 5 ...

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5 Star Review
UserName

By : 'Kaz'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1256
Would you recommend ? : Yes
Postcode : N8

17 Nov 2017
People found this helpful0

We have been with H.A.M for 5 years. Any problems with the flat have been dealt with swiftly and Eddie has been more than helpful when it came to swapping furniture in and out of the flat. `they have been professional throughout and have evaluated and returned our deposit very swiftly. Good ... Read Full Review


Comments on Agent Fees

Fees were reasonable

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Happy as I could be, with ...

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5 Star Review
UserName

By : 'Katie'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N17

6 Sept 2017
People found this helpful0

Happy as I could be, with them for two years and have no complaints. Was very easy and fast to get maintenance to fix and problems, no hassling from them, and fees are easily the cheapest I've seen. Would ... Read Full Review


Comments on Agent Fees

Very good, very cheap

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H.A.M. Estates - was the ...

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5 Star Review
UserName

UserName

By : 'Misha'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1083
Would you recommend ? : Yes
Postcode : N17

21 Jul 2017
People found this helpful0

H.A.M. Estates - was the first agency, that I was renting a flat from in London and I'm absolutely happy with it. We needed to move somewhere from our room urgently, and it was Christmas time. We got the flat as soon, as we needed, all paperwork was done with no unnecessary stress. We felt like at ... Read Full Review


Comments on Agent Fees

Fees are not too large.

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Without doubt the worst ...

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5 Star Review
UserName

By : 'Charlie'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £715
Would you recommend ? : No
Postcode : N8

26 Jun 2017
People found this helpful2

Without doubt the worst estate agents I have ever had to use. Made every step of the process needlessly stressful. Once moved in received occasional aggressive and threatening messages that were irrelevant to me and my letting of the property. For example one e-mail directed me to read an article ... Read Full Review


Comments on Agent Fees

Extortionate given the level of service.

Comments (1)Was this helpful?:

By : Simon Bass

12 Dec 2017

Why is this rated 5 stars? The comments don't match what's written. I am being asked to be a guarantor for a HAM Estates property, hence my interest in looking at these...


Edward is a nice guy and a ...

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2 Star Review

By : 'Honest'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N10

17 Oct 2016
People found this helpful1

Edward is a nice guy and a gentleman, I feel guilty about writing a negative review some years back. My time in London is coming to an end and I can remember Ed helped myself and my partner get out of a sticky situation with accommodation, we would have realistically ended up on the street, there ... Read Full Review

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we left a deposit of ...

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1 Star Review

By : 'Mark'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £866
Would you recommend ? : No
Postcode : N8

4 Aug 2015
People found this helpful1

we left a deposit of £320 with Ham Estates in Crouch End and were informed that this would secure the room at 15 Berkeley Rd, Crouch End. N8. We were delighted because the room was perfect and included a share of the garden which is quite rare these days bearing in mind that the fees were ... Read Full Review


What agent could do to change your mind?

There's absolutely nothing that this agent can do to make us change our minds!

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We've rented for nearly two ...

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4 Star Review

By : 'Min'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : N8

16 Oct 2014
People found this helpful0

We've rented for nearly two years from H.A.M and, apart from one unfortunate incident at the start of our tenancy (which they handled well and rectified), we've never had a problem. No one has let themself in unannounced, maintenance issues are fixed promptly, health & safety seems to be well ... Read Full Review


Comments on Agent Fees

Reasonable for where we live, they were very accommodating with respect to our deposit when we moved between two of their properties, made everything much easier and less stressful.

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Edward Dill went out of his ...

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5 Star Review
UserName

By : 'Extremely'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : N8

1 Oct 2014
People found this helpful0

Edward Dill went out of his way to help us before we moved into our flat. Even though he has a family and Sunday is his only day off, he agreed to meet us on a Sunday in Tufnell Park (and waited for us as we were even late to arrive there) and come with us to Crouch End where our new flat was and ... Read Full Review

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I rented a house from HAM ...

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5 Star Review

By : 'Jacqui'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : N8

29 Sept 2014
People found this helpful0

I rented a house from HAM Estates for 8 years. The house was well maintained and everytime we had a problem it was seen to. We enjoyed living in the house and always had an excellent response from the landlord. When the washing machine broke, we were given a new one and we allowed to choose ... Read Full Review

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HAM Estates is quite honestly ...

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1 Star Review

By : 'Extremely'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : N8

8 Sept 2014
People found this helpful2

HAM Estates is quite honestly the worst estate agents I have encountered. This is not a business, it's verging on a scam. We are extremely concerned about our position with HAM and our home is no longer a home. We are in the process of considering whether to go to the police. Edward Dill has no ... Read Full Review


What agent could do to change your mind?

Employ professional workers to carry out repairs Communicate professionaly and not shout at me in my home Respond to complaints Share the details of the manager Take responsibility for the repairs to the property

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Ham Estates - We were ...

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2 Star Review

By : 'Honest'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N19

22 Jul 2014
People found this helpful1

Ham Estates - We were pretty desperate to find somewhere really fast and came across HAM estates, they accommodated us relatively quickly, so that was good. My gripe is the state of the apartment and the professionalism of the landlords (ham). The apart one was bedroom was a one bedroom in ... Read Full Review

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I was renting a flat with HAM ...

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1 Star Review

By : 'anonymus'
Branch : London, 88a Tottenham Lane
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N178

11 Nov 2013
People found this helpful3

I was renting a flat with HAM ESTATES for almost a year. This is the most awful agency and I would not recommend it at all. Apart from the fact that I have been paying a tremendous amount of money for a 1 bedroom flat (1200pm ) in one of the most awful region, everything in the flat was broken. ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2/15/2018, 8:32:53 AM by allAgents

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