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Orange Property Services (UK) Ltd

4.5/5, 40 Reviews
90% Recommended

100% sales valuation accuracy

92% letting valuation accuracy

93% sales fee satisfaction

93% letting fee satisfaction

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Gravesends No1 Estate Agents For Sales & Lettings, Orange will deliver you an full comprehensive service & Offer professional advise for landlords & Vendors.
"Serious mould problem. Orange ..."

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1 Star Review
UserName

Chris

UserName

Amanda

By : 'Paul'
Services : Letting(I am a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : DA12

11 Sept 2020
People found this helpful1

Flat has a serious mould problem and it's causing me health problems. Orange Property are the managing agents and in charge of making the flat fit to live in. Chris, the Senior Property Manager at the Gravesend branch visited the property to check and couldn't find any signs of mould. View the attached photos and see what you think?


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    Was this helpful?:

    By : Chris

    12 Sept 2020

    Hi Paul. I'm a little disappointed to see this review following my recent inspection and advice to yourself about the mould. Unfortunately the pictures I have taken following the remedial works tell a very different story and as you can see from my photos there is no mould present.


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    By : Paul Dixon

    14 Sept 2020

    I have different photos of the remedial work. See below.


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    By : Paul Dixon

    14 Sept 2020

    If you check this website it explains that mould remains dormant inside the wall but dormant mould is still an allergen. Repairing and cleaning the surface mould does not remove the dormant and airborne mould spores that are causing my health problems. https://hnstmoldinspections.com/mold-information/mold-myths/ Perhaps some further training on mould is a required before an definitive opinion is given by someone is by the no means an expert?


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100.00%93%£210,000£4,995,000
    Lettings92%93%£550£1,200
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    1111221102001
    Areas covered
    • DA1
    • DA10
    • DA11
    • DA12
    • DA13
    • DA2
    • DA3
    • DA9
    • dartford
    • Gravesend
    • ME1
    • ME2
    • ME3
    • ME4
    • ME5
    • Northfleet
    • shorne
    • stone
    • swanscombe
    Address

    Orange Property Services (UK) Ltd
    40\\\/41 Windmill StreetGravesend, Kent
    DA12 1BA
    01474 33 33 53

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 08:30 - 18:00
    2. 08:30 - 18:00
    3. 08:30 - 18:00
    4. 08:30 - 18:00
    5. 08:30 - 18:00
    6. 09:00 - 17:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    BRANCH ASSET
    Orange showed me compassion ...

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    5 Star Review
    UserName

    UserName

    By : 'Frankie'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Sold price : £775000
    Would you recommend ? : Yes
    Postcode : DA11

    22 Mar 2022
    People found this helpful0

    Orange showed me compassion through out the sale of my late mother's house and made the whole procedure as stress free as possible, I am very grateful and thank you ... Read Full Review

    Comments (0)Was this helpful?:
    Myself & my partner were ...

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    1 Star Review

    By : 'Christopher'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Online Auctions (Prospective Vendor/Buyer)
    Would you recommend ? : No
    Postcode : N17

    9 Sept 2021
    People found this helpful1

    Myself & my partner were looking for a place to purchase in Gravesend. We requested a viewing for a place in Devonshire Road via rightmove and were directed to an Estate Agent based at orange. It was a male agent, i don't remember his name but he let us know we could go and view the ... Read Full Review

    Comments (0)Was this helpful?:
    I have found both the sales ...

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    5 Star Review
    UserName

    UserName

    By : 'Bob'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : DA11

    7 Jun 2021
    People found this helpful0

    I have found both the sales and administration teams at Orange professional and helpful. They are responsive and deal with an issue before it becomes a problem. From a landlord's perspective with a small portfolio, Amanda's diligent approach to all account and legal matters has been ... Read Full Review

    Comments (0)Was this helpful?:
    Serious mould problem. Orange ...

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    1 Star Review
    UserName

    UserName

    By : 'Paul'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Tenant)
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : DA12

    11 Sept 2020
    People found this helpful1

    Flat has a serious mould problem and it's causing me health problems. Orange Property are the managing agents and in charge of making the flat fit to live in. Chris, the Senior Property Manager at the Gravesend branch visited the property to check and couldn't find any signs of mould. ... Read Full Review


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    Comments (3)Was this helpful?:

    By : Chris

    12 Sept 2020

    Hi Paul. I'm a little disappointed to see this review following my recent inspection and advice to yourself about the mould. Unfortunately the pictures I have taken following the remedial works tell ...


    The most unprofessional ...

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    1 Star Review

    By : 'Jane'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : DA12

    11 Jun 2019
    People found this helpful1

    Orange did the check in inventory before the flat was finished, the flat was completely redecorated before the tenants moved in, the date the tenants were due to move was moved in order to complete refurbish but Orange forgot to reschedule their inventory which the carried out their selves, a ... Read Full Review


    Comments on Agent Fees

    Bad, because they didn’t do what they charged for.

    Comments (2)Was this helpful?:

    By : Nicola Leaney

    12 Jun 2019

    Dear Jane I am extremely sorry you feel this way about our service. There were of course many other factors involved which lead to some of these issues which you have mentioned. Saira Haider...


    Made selling a ...

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    5 Star Review
    UserName

    UserName

    By : 'sunshine_dan'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Sold price : £300000
    Would you recommend ? : Yes
    Postcode : DA12

    30 Jul 2018
    People found this helpful0

    Highly recommend Orange, the whole team made us feel very at ease with the whole process and kept us updated throughout. Everything ran really smoothly and I had complete confidence in them for the entire ... Read Full Review


    Comments on Agent Fees

    very reasonable

    Comments (0)Was this helpful?:
    Great work ...

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    5 Star Review
    UserName

    By : 'Lee'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Sold price : £280000
    Would you recommend ? : Yes
    Postcode : DA11

    2 Jul 2018
    People found this helpful0

    Nicola and her team, including Dan, Josh, amanda and Gerald were professional and honest all the way through. I could not have asked for any more in achieving my dream move. I was under dual agencies on my sale with another local agency, and the stark contrast in customer service was unbelievable. ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Fantastic ...

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    5 Star Review
    UserName

    By : 'Jo'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Sold price : £4995000
    Would you recommend ? : Yes
    Postcode : ME19

    27 Jun 2018
    People found this helpful0

    Great agents. All staff very friendly and happy to help. Great communication and feedback. Lots of viewings from potential ... Read Full Review


    Comments on Agent Fees

    Fees are very fair

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'Claire'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : DA11

    2 May 2018
    People found this helpful0

    My brother and I had to put my late mothers flat on the market after she passed away, we felt that it may take a long time as the solicitors probate seemed to be a long and complex process. However, we found that the guys from Orange properties really understood how to deal with us, courteous and ... Read Full Review

    Comments (0)Was this helpful?:
    Professional and ...

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    5 Star Review
    UserName

    By : 'Ron'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : DA11

    17 Apr 2018
    People found this helpful0

    We have been working with Dan for many years now, always accessible knows his business and the market and provides us with sound advice and excellent service from lettings to sales a very accomplished ... Read Full Review


    Comments on Agent Fees

    With market range

    Comments (0)Was this helpful?:
    Happy ...

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    5 Star Review

    By : 'Sarah'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : DA11

    16 Apr 2018
    People found this helpful0

    I have recently sold two properties through Orange Property Services and have dealt directly with Colin in relation to the sale of each one. He is extremely professional and very easy to get hold of whenever I had any questions. His responses are of a timely manner and he would often work after ... Read Full Review

    Comments (0)Was this helpful?:
    A delight to do business ...

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    5 Star Review

    By : 'LondonResort'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Sold price : £215000
    Would you recommend ? : Yes
    Postcode : DA11

    16 Apr 2018
    People found this helpful1

    From the first moment I first spoke to Colin McDonnell, I was happy to let him deal wiith the sale of my house. He gave me good and more importantly honest advise to all the questions I had regarding the selling process. Colin works very long hours showing his strong work ethic. Experience is ... Read Full Review

    Comments (0)Was this helpful?:
    attentive and ...

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    5 Star Review
    UserName

    By : 'EDC'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Buyer)
    Sold price : £219000
    Would you recommend ? : Yes
    Postcode : DA11

    13 Apr 2018
    People found this helpful0

    Dan took time to understand my requirements and provided a very positive experience in what is a very stressful process. He found properties that met with my expectations and saved me time and money through his knowledgeable experience. The whole team are attentive and keep you well informed during ... Read Full Review


    Comments on Agent Fees

    The fees are competitive and are good value for money

    Comments (0)Was this helpful?:
    I have dealt with Chris on a ...

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    5 Star Review
    UserName

    By : 'Ajoy'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : DA12

    3 Mar 2018
    People found this helpful0

    I have dealt with Chris on a number of occasions when he has found tenants for our properties. He has been professional, committed, polite and thorough at all times. It is easy doing business with him and Orange at ... Read Full Review

    Comments (0)Was this helpful?:
    What a terrible company with ...

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    1 Star Review
    UserName

    By : 'Upset'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Tenant)
    Rent PCM : £1000
    Would you recommend ? : No
    Postcode : DA12

    10 Jan 2018
    People found this helpful3

    What a terrible company with possibly the poorest customer service skills I have ever encountered in my adult years. Avoid at all costs, unless of course you like to deal with rude, bad mannered, unprofessional individuals who like to rent out property that is unfit to live ... Read Full Review

    Comments (0)Was this helpful?:
    Chris is very professional ...

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    5 Star Review
    UserName

    By : 'Sanjeev'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Would you recommend ? : Yes
    Postcode : DA12

    5 Jul 2016
    People found this helpful0

    Chris is very professional and helpful. He has a very good knowledge of the local market. I highly recommend Chris from Orange Property ... Read Full Review

    Comments (0)Was this helpful?:
    Thoroughly impressed with the ...

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    5 Star Review
    UserName

    By : 'Lemmy'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Rent PCM : £995
    Would you recommend ? : Yes
    Postcode : DA11

    3 Jun 2016
    People found this helpful0

    Thoroughly impressed with the top service throughout!!! Chris was and still is unbelievably giving the impression of having unlimited time for even the most trivial of enquires, and has kept totally on top of everything from conception, investigation, assessment to implementation - a huge thank ... Read Full Review


    What agent could do to change your mind?

    I was suitably impressed which can sometimes be difficult for me, so let's just say quite brilliant!


    Comments on Agent Fees

    I was suitably impressed which can sometimes be difficult for me, so let's just say quite brilliant!

    Comments (0)Was this helpful?:
    A very polite and helpful ...

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    4 Star Review

    By : 'Ruth'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : DA12

    11 May 2016
    People found this helpful0

    A very polite and helpful young lady, a credit to the company.Answered every question professionally and was extremely ... Read Full Review


    What agent could do to change your mind?

    average


    Comments on Agent Fees

    average

    Comments (0)Was this helpful?:
    Dan helped sell my 2nd house. ...

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    5 Star Review
    UserName

    By : 'Jas'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Sales (As a Vendor)
    Sold price : £227000
    Would you recommend ? : Yes
    Postcode : DA11

    20 Mar 2016
    People found this helpful0

    Dan helped sell my 2nd house. Very informative and knowledgeable. Always kept me up to date on people viewing the property even on days where there were no visits. throughout the process i felt like it was in hand and Orange were working in my interest in selling the property for the maximum ... Read Full Review


    What agent could do to change your mind?

    very reasonable


    Comments on Agent Fees

    very reasonable

    Comments (0)Was this helpful?:
    Orange Property Services, and ...

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    5 Star Review
    UserName

    By : 'Sarah'
    Branch : Gravesend, 40\\\/41 Windmill Street
    Services : Letting (As a Owner)
    Rent PCM : £695
    Would you recommend ? : Yes
    Postcode : DA11

    7 Mar 2016
    People found this helpful0

    Orange Property Services, and in particular, Nicola Leaney, have been my lettings agent for the past 3 years. Each time a tenant has moved on, a new one is found promptly. Payments have always been on time and problems at the property are always dealt with quickly and efficiently. It's nice to know ... Read Full Review

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    Please see our website: www.orangepropertyservices.co.uk

    Last updated at 4/26/2016, 8:38:55 AM by allAgents

    Awards won by Orange Property Services (UK) Ltd

    Regional Awards Won by Orange Property Services (UK) Ltd

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