Moss Properties

0 stars I could. Do not move into any property with moss. They have put us off renting life. We lived next door to their office (white rose apartments) unknowingly that they was our landlords. The whole year we lived there they made our lives hell. From videoing us out there windows, stalking our ... Read Full Review

Bunch of scammers, please think twice about renting with this agent. They did nothing but harass bully and overcharged the duration of my tenancy. They cancel 4 inspections which I took time off work . Cancelled a plumber 3 times so missed out on lots of pay from my job due to taking days off. ... Read Full Review

Would never use them again, asked them to do a simple bit of admin but ... Read Full Review

Cannot reach out any agent, Iam not saying my responsible agent - Zara. Those who are interested in doing business, usually respond quickly but my urgent calls were postponed several times. It took them TWO weeks to respond to my URGENT enquiry. Agreed price were not followed, eventually I lost my ... Read Full Review

Sold my property with moss properties.RHIANE was professional and helpful throughout the sale and I would recommend this estate ... Read Full Review

Absolute nightmare experience from moving into a dirty property with no heating or hot water. Repeated reported faults ignored or quotes collected but never fixed. Property overpriced, neglected and basically left to rot by Moss and landlord. Agents can be rather rude and quite bullying at times. ... Read Full Review

⛔️⛔️AVOID⛔️⛔️ Do a sneaky tactic to take holdng fee upfront before viewing the property. NO OTHER LETTING AGENT DOES THIS! Then you deside you don't want the property they keep the holding fee telling its too late. Please use another letting ... Read Full Review

From start to finish Annie has been superb to deal with. Very professional and follows when she says she ... Read Full Review

I used moss properties to buy my first house. Was dealt with by Annie who was very professional and upfront. Would definitely recommend them as everything went through smoothly. Thanks ... Read Full Review

My review is based solely on the process of finding a property and the move in process, I can't comment on their ability as managing agents as I have only just acquired the property. However, so far I can say I was very pleased with Moss and the service I received. I had the pleasure of ... Read Full Review

Great service, excellent communication and an overall good experience for such a potentially stressful time. Many thanks for taking care of the whole transaction, specifically Fran and ... Read Full Review

Hi really want to say Annie from moss property’s is a really good asset to the place she was very helpful and directed me in the direction we’re I needed to be . Really attentive and polite also so easy to speak to I will definitely be using them again . Thanks ... Read Full Review

Absolutely appalling service. I Booked an appointment to view property to let. I was asked on the day if I could make the appointment 2 hours earlier due to cancellations. I stated I could not guarantee it due to work, but would do my best to turn up early. I received a call 40 mins before ... Read Full Review

Moss properties more like lost properties. An absolute joke of a company. First of all myself and my friend enquired around a flat that was avaliable, my friend then put a deposit down in order to obtain the flat. We were all set to go and we signed everything off. However after this company not ... Read Full Review

Never in my life will I ever use or recommend Moss Properties! Throughout the 1 year of renting a property from them they've done nothing but lie and ignore us, left us without a oven/hob and washing machine for months. Finally manage to get the landlords number who also had concerns ... Read Full Review

Really not impressed with Moss properties. I saw a property for let and enquired about booking a viewing. After a few phone calls chasing the letting team to arrange a viewing (and constantly being brushed off), I was told that they were 'awaiting access from the tenant to see when they ... Read Full Review

Harriet was fantastic from the first moment I contacted moss properties about a property. Very diligent and professional, definitely stands out from the crowd in a world of mediocre responsiveness. Would absolutely ... Read Full Review

Absolutely shocking from start to finish. When I moved in nothing had been cleaned from the previous tenant, so had to clean the whole place myself. My partner and I were given only one key for the property when there should have been two, so had to go and pay to get it copied. Throughout the two ... Read Full Review

The worst letting agency ever. In my one year experience with them I had nothing more then trouble, here's a small list : 1. Waiting period for fixing issues was over a month. I had to come in in person and tell them that I'll withhold my rent to make them respond. 2. When the washer ... Read Full Review

Sold our property using Moss, great experience all round. Great photos, great advert online, great viewing experience. All led to a sale within 2 weeks. Excellent communication from Fran and Nicky throughout keeping us up to date with all aspects of the sale. Based on our experience, ... Read Full Review